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  • Excellent54%
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  • Average12%
  • Poor3%
  • Terrible1%
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“high tea”(444 reviews)
“afternoon tea”(230 reviews)
“bengal lounge”(116 reviews)
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721 Government St | Fairmont Empress Hotel, Victoria, British Columbia V8W 1W5, Canada
+1 250-384-8111
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Ways to Experience Empress Hotel National Historic Site of Canada
from USD 481.92
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from USD 167.90
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Reviews (2,153)
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All reviews high tea afternoon tea bengal lounge bengal room finger sandwiches empress hotel tea room old world charm dining room once in a lifetime beautiful building inner harbor fairmont ivy veranda trees canada
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1 - 10 of 2,005 reviews
Reviewed 2 weeks ago

Stopped in for after dinner drinks, Can not attest to the food but the atmosphere and architecture was great. Service was very good, prompt, friendly without being invasive. Not cheap, but, a step back into a more graceful period.

Date of experience: November 2018
Thank jamesskeldon
Reviewed 2 weeks ago via mobile

A gem to stay in or wander through as it rules the harbor and serves as the focal point of Victoria. One of those can't miss visual spots that you wouldn't want to miss.

Date of experience: October 2018
Thank WelshHills
Reviewed 3 weeks ago via mobile

Old building but the style falls short of the Parliament. What caught my attention is the old mailbox system which seems to be connected to the other floors.

Date of experience: November 2018
Thank zacc353
Reviewed 3 weeks ago

Stayed here overnight for our 25th Anniversary. The service is 2nd to none; from the moment of arrival to post-departure. We had a room with a harbour view which was great. They have made the most of what you can do with a historic hotel.

Date of experience: October 2018
Thank Rob S
Reviewed 3 weeks ago via mobile

This is not the newest or coolest hotel. But it is iconic - and if you get a renovated room, it’s fantastic. 5th floor wallpaper is stunning. Best proximity in town. Walkable from Float plane. 10 mins from Helijet. Stunning views of the harbour. Biggest...More

Date of experience: November 2018
Thank E7132IClisak
Reviewed 8 November 2018

Not to be missed. High Tea is served daily at The Empress Hotel since its opening in 1908, world famous Tea at the Empress is served in the sophisticated Lobby Lounge. Located on the picturesque West Coast of Canada, Fairmont Empress is the ideal starting...More

Date of experience: May 2018
Thank 872bunny
Reviewed 1 November 2018

Hotel is amazing attention to details and maintenance outstanding architecture has to be seen. Brings you back to the early 1900's

Date of experience: October 2018
Thank 539josephr
Reviewed 28 October 2018 via mobile

This is a lovely historic building and well worth taking the time to walk through and enjoy the decor. It’s quite expensive to eat or drink but they do have a charming bar if you feel like stopping for a break and soak up the...More

Date of experience: September 2018
Thank marilynkatherine
Reviewed 21 October 2018 via mobile

Great location. Lovely remodel. Large rooms. Everyone very friendly. Beautiful grounds. Miss the Bombay resturant.

Date of experience: October 2018
Thank Bongodf
Reviewed 20 October 2018 via mobile

Had a fantastic long weekend in Victoria at the Empress. We used Fairmont Gold. Great room. Great service. The amenities offered throughout the day in lounge were great. Breakfasts were perfect. Making your own snacks during the day. Finishing the evening with some desserts is...More

Date of experience: October 2018
Thank skldhnz
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Questions & Answers
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10 September 2018|
AnswerShow all 5 answers
Response from Lover-of-Travels | Reviewed this property |
I would call the hotel or look at the web site and then contact tea shop.
Vicki H
15 August 2017|
AnswerShow all 10 answers
Response from sashakeena | Reviewed this property |
Recommend that you take a cab from Ogden Point terminal, as you only have a few hours. Both facilities are very close together. Location is classified as the Inner Harbour of Victoria. Taxi driver should have no issues with... More
Marilyn W
5 April 2017|
AnswerShow all 5 answers
Response from Rob M | Reviewed this property |
There are several Indian restaurants within walking distance, or a short cab ride. Two are: 1) the Sizzling Tandoor Restaurant and 2) the Varsha Indian Kitchen. Are they good? That's completely up to the diner's... More