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Tourism Vancouver Visitor Centre

Closed Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
Review Highlights
In the heart of downtown across from Canda Place

Nicely situated across from Canada Place to check out what you want to see and do around town. The... read more

Reviewed 22 August 2018
Brian V
,
Surrey
very helpful

All the staff are very friendly and helpful. Very knowledgeable . Very friendly. Very helpful. Easy... read more

Reviewed 21 August 2018
coxette1
,
Gold Coast, Australia
Read all 274 reviews
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Traveller Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“canada place”(17 reviews)
“ask questions”(3 reviews)
About
The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond. We are open year-round, with the...more
Closed Now
Hours Today: 9:00 am - 5:00 pm
See all hours
Suggested duration: < 1 hour
Contact
200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Downtown
Website
+1 604-683-2000
Call
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Reviews (274)
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Reviewed 22 August 2018

Nicely situated across from Canada Place to check out what you want to see and do around town. The staff is very helpful or there is the self service area for a quick look if you like. Worth stopping at,

Date of experience: August 2018
1  Thank Brian V
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 August 2018

Dear Brian V, Thank you for taking the time to write a review about our services. We hope to see you again in Vancouver! Regards, Yuliya

Reviewed 21 August 2018

All the staff are very friendly and helpful. Very knowledgeable . Very friendly. Very helpful. Easy to find Opposite Canada Place

Date of experience: August 2018
Thank coxette1
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 22 August 2018

Hello Annette C, Thank you for your kind review. We hope to see you again on your next trip to Vancouver. Best, Sofia

Reviewed 20 August 2018

Lots of information available here. Staff and volunteers are knowledgeable and helpful. Buy an all day transport card for about $9 and you can travel all day on the trains, busses and the seabus. Great value way to see the sights. Buy a few in...More

Date of experience: August 2018
1  Thank Jennifer L
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 26 August 2018

Hello Jennifer L, Thank you for your kind review! Please visit us again on your next trip to Vancouver. Best wishes, Sofia

Reviewed 17 August 2018

I just poked my head in to this tourist center for a quick peek. It was loaded with brochures, and there were attendants helping people choose and arrange their excursions. It looked to me as if they were efficient and accommodating.

Date of experience: August 2018
Thank 2again
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 18 August 2018

Dear 2again, Thank you for taking the time to write a review about your experience in our Visitor Centre. We hope to see you again in Vancouver! Regards, Yuliya

Reviewed 10 August 2018

i went to get some general information and spoke to you staff there. I also collected maps and got parking info in the city.

Date of experience: July 2018
Thank Salhu H
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 10 August 2018

Dear Salhu H, Thank you for your kind review. We hope to see you again in Vancouver! Regards, Yuliya

Reviewed 31 July 2018

Guys! If you want to save some money in Vancouver - GO TO TOURISM VANCOUVER! This guys sell tickets to different attractions with discounts! The price you pay is NEVER BIGGER THAN ORIGINAL ONE! And you get to talk to this amazing people, seriously! You...More

Date of experience: July 2018
4  Thank Kateryna2187
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 2 August 2018

Hi Kateryna, We appreciate your enthusiasm for the Visitor Centre! Thank you for stopping by and for your kind review. We hope to see you again on your next trip to Vancouver! Best wishes, SL

Reviewed 31 July 2018

I had no idea what to expect when I arrived in Vancouver with my parents. Fortunately, Tourism Vancouver was there and located very conveniently at Canada Place. They feature every map and brochure for every activity you could possibly want to do in town, in...More

Date of experience: July 2018
Thank Laurita T
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 31 July 2018

Hello Laurita, We are so happy you were able to receive all of the information you needed. We appreciate your kind review, and we hope to see you again on your next trip to Vancouver. Best, SL

Reviewed 31 July 2018

Very friendly and helpful staff. Tickets to plenty of local attractions. Convenient to cruise terminal if you're in town on a cruise.

Date of experience: July 2018
Thank tonyj15
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 31 July 2018

Hi Tony, Thank you for your kind review. Please visit us again on your next trip to Vancouver! Best, SL

Reviewed 30 July 2018

We went in needing advice about something to do, and within minutes had met a very nice woman who helped us make a plan. Great experience!

Date of experience: July 2018
Thank MGG25
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 31 July 2018

Hello MGG25, We are so happy you had a great experience at the Visitor Centre. Thank you for your kind words, and we hope to see you again on your next trip to Vancouver! Best, SL

Reviewed 26 July 2018

Saved us money and time. Recommended Lynn canyon instead of the rope ridge which is crowded. We also visited horseshoe bay and the gardens. Tuesday 5 to 9 the art gallery free entry. Long queues. Go at 8 pm no queues. Compass card works for...More

Date of experience: July 2018
1  Thank 126aflie
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 28 July 2018

Dear 126aflie, Thank you for your kind review. We are happy that you found our services useful. We hope to see you again in Vancouver. Yuliya

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Questions & Answers
Ask a question
loriwoodsansohn
20 June 2018|
AnswerShow all 8 answers
Response from Vancouver_Centre | Property representative |
Hello You could conveniently filter the search of the hotels by the neighbourhood on our website if you click on 'Places to stay' Sincerely, Yuliya Coordinator Experience Vancouver
1
Vote
jeremyoreilly
28 March 2018|
AnswerShow all 3 answers
Response from Vancouver_Centre | Property representative |
Hi Jerry, There are a few options depending on budget, time, and what you'd like to see. The fastest option in getting between Vancouver Victoria is a float plane or helicopter flight which takes about 35 minutes one way... More
1
Vote
Mary L
27 August 2015|
Answer
Response from Vancouver_Centre | Property representative |
HI Mary, There are a couple conventions/events happening around October 2nd and 3rd, such as the Vancouver Film Festival, so I wouldn't wait too long before making a booking. October is typically less busy in terms of... More
0
Votes