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Tourism Vancouver Visitor Centre

Closed Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
Review Highlights
Very attentive, persoanl service and quite quick

We stopped in twice to the Visitor Centre. Both times we were greeted very quickly despite the... read more

Reviewed 10 October 2018
Brad H
,
Norwalk, United States
Buy all your tickets there

They have an additional discount for anyone with a reduced price (like students), and while you're... read more

Reviewed 3 October 2018
Diana B
,
Tel Aviv, Israel
Read all 274 reviews
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Traveller Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“canada place”(17 reviews)
“ask questions”(3 reviews)
About
The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond. We are open year-round, with the...more
Closed Now
Hours Today: 9:00 am - 5:00 pm
See all hours
Suggested duration: < 1 hour
Contact
200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Downtown
Website
+1 604-683-2000
Call
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Reviews (274)
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Reviewed 10 October 2018

We stopped in twice to the Visitor Centre. Both times we were greeted very quickly despite the Centre being fairly busy. We received undivided attention with destinations mapped out for us. We had a few specific questions about destinations and were given additional information based...More

Date of experience: September 2018
Thank Brad H
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 11 October 2018

Dear Brad H! Thank you for your kind review, we are happy to hear about your experience in our Visitor Centre. We hope to see you again in Vancouver! Regards, Yuliya

Reviewed 3 October 2018

They have an additional discount for anyone with a reduced price (like students), and while you're there, you might see one of the big cruise ships that dock there.

Date of experience: September 2018
Thank Diana B
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 3 October 2018

Hi Diana B! Thank you for your kind review. We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed 24 September 2018

This is a great place to start. They provided great advice an maps for your use. Note the parking fees are around 6.50 per hour.

Date of experience: September 2018
Thank harv2u
Vancouver_Centre, Visitor Experience Specialist at Tourism Vancouver Visitor Centre, responded to this reviewResponded 25 September 2018

Hello there, Thank you very much for your kind review. For your next visit try meter parking at Cordova street (1 block away), which is slightly cheaper than Canada place. Looking forward to seeing you again in our city. Mary

Reviewed 24 September 2018

Lots of leaflets and maps with helpful people to make all sorts of suggestions. Well worth a trip here before you go anywhere else in town.

Date of experience: September 2018
Thank Julia908
Vancouver_Centre, Visitor Experience Specialist at Tourism Vancouver Visitor Centre, responded to this reviewResponded 25 September 2018

Hello Julia, we appreciate your time writing a review for our visitor centre. We are delighted to hear that you were able to find the assistance you were looking for. Please visit us again in the future. Sincerely, Mary

Reviewed 23 September 2018

We came in just to look around. When we mentioned something we had prearranged was cancelled staff went out of their way to give us similar alternatives. Staff here seemed clearly concerned for each visitor having a great visit.More

Date of experience: September 2018
Thank 484ch
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 September 2018

Hi Craig H, Thank you for your kind review. We are pleased to hear that our staff was able to assist you accordingly. We hope that we enhanced your visit to Vancouver! Please visit us again on your next trip to our beautiful city. Best...More

Reviewed 21 September 2018

Very helpful staff that made our adventure in the city more fun. Definitely worth the stop so you can plan your trip more properly and see areas worth visiting with the right transportation which is fairly easy.

Date of experience: August 2018
1  Thank Nas S
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 September 2018

Hello Nas S, Thank you for your kind review. We are pleased that we were able to enhance your experience in Vancouver! Please visit us again on your next trip to our spectacular city! Best wishes, Sofia

Reviewed 20 September 2018

We called in on our first day in Vancouver, and ended up going back there 3 times to book trips. Staff were so helpful and knowledgeable

Date of experience: July 2018
Thank RBN11
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 September 2018

Hello RBN11, Thank you for your kind review! We are happy that you found our Visitor Center and staff useful. Please visit us again on your next trip to Vancouver! Best wishes, Sofia

Reviewed 20 September 2018

Two tourists visiting Vancouver for the first time from the UK and needing help with the local transit system and suggested routes to Stanley Park and Lonsdale Quay - both volunteers and staff were spot on!

Date of experience: September 2018
Thank PVilly
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 September 2018

Hello PVilly, Thank you for your kind review. We hope to see you again on your next trip to Vancouver! Best wishes, Sofia

Reviewed 19 September 2018

First, this location is right by the waterfront where lots of activities occur (and/or the transportation to activities originates), so this is a great location. Also, the workers were very helpful and have lots of materials on hand.

Date of experience: September 2018
Thank josied568
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 September 2018

Hello josied568, Thank you for your kind review. We are happy that you were able to receive all of the information you needed. Please visit us again on your next trip to Vancouver! Best wishes, Sofia

Reviewed 15 September 2018

We went in looking for a map and was helped a lot by a staff member with advice and how to get around. Completely new to Vancouver so this was very helpful.

Date of experience: September 2018
Thank Rachel F
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 18 September 2018

Hi Rachel F, Thank you for your kind review! We hope to see you again in Vancouver! Regards, Yuliya

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Questions & Answers
Ask a question
loriwoodsansohn
20 June 2018|
AnswerShow all 8 answers
Response from Vancouver_Centre | Property representative |
Hello You could conveniently filter the search of the hotels by the neighbourhood on our website if you click on 'Places to stay' Sincerely, Yuliya Coordinator Experience Vancouver
1
Vote
jeremyoreilly
28 March 2018|
AnswerShow all 3 answers
Response from Vancouver_Centre | Property representative |
Hi Jerry, There are a few options depending on budget, time, and what you'd like to see. The fastest option in getting between Vancouver Victoria is a float plane or helicopter flight which takes about 35 minutes one way... More
1
Vote
Mary L
27 August 2015|
Answer
Response from Vancouver_Centre | Property representative |
HI Mary, There are a couple conventions/events happening around October 2nd and 3rd, such as the Vancouver Film Festival, so I wouldn't wait too long before making a booking. October is typically less busy in terms of... More
0
Votes