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Tourism Vancouver Visitor Centre

Closed Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
Review Highlights
all the info one needs

good place to get all the info, they really help you out related to the activities should take... read more

Reviewed 29 October 2018
ruchi_smile
,
Pune, India
A useful selection of free maps and brochures

I popped in here as it was just down the road from my hotel. There were the usual selections of... read more

Reviewed 28 October 2018
Retron
,
Leysdown, UK
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Traveller Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“canada place”(17 reviews)
“ask questions”(3 reviews)
About
The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond. We are open year-round, with the...more
Closed Now
Hours Today: 9:00 am - 5:00 pm
See all hours
Suggested duration: < 1 hour
Contact
200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Downtown
Website
+1 604-683-2000
Call
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Reviews (273)
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Reviewed 29 October 2018

good place to get all the info, they really help you out related to the activities should take. helps me.

Date of experience: October 2018
Thank ruchi_smile
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 30 October 2018

Dear ruchi_smile, Thank you for your kind review! We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed 28 October 2018

I popped in here as it was just down the road from my hotel. There were the usual selections of brochures and attraction pamphlets, as well as some handy free maps. It's nothing fancy, but handy if you're looking for things to do on a...More

Date of experience: October 2018
Thank Retron
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 30 October 2018

Hi Retron, Thank you for your kind review! We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed 26 October 2018

Got good information from that office in a very friendly way. Helped me also a lot with getting a ticket for an event.

Date of experience: September 2018
Thank Juerg M
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 28 October 2018

Hello Juerg M, Thank you for your kind review. We hope to see you again on your next visit to Vancouver! Best wishes, Sofia

Reviewed 23 October 2018

Helpful and full of information. Friendly approachable staff. Any question can be answered and was. Good location near waterfront.More

Date of experience: September 2018
Thank damianb239
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 October 2018

Dear damianb239, Thank you for your kind review. We are pleased to hear that you were able to receive all the information you were looking for. We hope you had a wonderful visit and we are looking forward to seeing you again in Vancouver! Sincerely,...More

Reviewed 23 October 2018 via mobile

We had trouble finding the office even when we were given clear instructions. It’s not that visible from the street. However once we found it we were super impressed with the service, the brochure selection, the prompt service from the staff & very specific directions...More

Date of experience: October 2018
Thank micjonvis
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 23 October 2018

Dear micjonvis, Thank you for your review. We are trying to improve the wayfinding for our Visitor Centre, therefore some new photos have been recently added to our Social Media channels with directions to help visitors find us. We are happy to hear that you...More

Reviewed 22 October 2018

Not easy to find if you arent in that area. Woman behind counter could only guess re my train question. Other ladies seemed helpfulMore

Date of experience: October 2018
Thank confusedAussie
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 22 October 2018

Dear confusedAussie, Thank you for your review. We are sorry to hear that you could not find our Visitor Centre right away. We are trying to improve the wayfinding for our Visitor Centre, therefore some new photos have been recently added to our Social Media...More

Reviewed 19 October 2018

I walked in just looking for a map and walked out with an understanding of the area and the people. The staff there were great ,they listened to our likes and based their recommendations on that rather a generic spiel

Date of experience: October 2018
Thank markj3128
Vancouver_Centre, Visitor Experience Specialist at Tourism Vancouver Visitor Centre, responded to this reviewResponded 20 October 2018

Hi Mark, Thank you so much for sharing. We are glad you had a positive experience in our Visitor Centre. Hope you enjoyed your stay and we hope to see you again in Vancouver! Clementina

Reviewed 13 October 2018 via mobile

This is one of the most important places to drop by when you come to vancouver. You can ask anything about all the things to do in the city and its outskirts. They have free WiFi. The staff is very knowledgeable and helpful. I booked...More

Date of experience: August 2018
Thank JamesKMTan
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 17 October 2018

Hi James, Thank you for your kind review. We are happy to hear you found our services helpful. We hope to see you again in Vancouver! Regards, Yuliya

Reviewed 12 October 2018

This is located in Canada Place near the cruise ship berth facilities. The staff were very helpful and patient and we were able to make some bookings for activities easily while there.

Date of experience: September 2018
Thank 003Kiwis
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 13 October 2018

Hello 003Kiwis, Thank you for your kind review. We are pleased to hear that you were able to receive all the information you were looking for. Please visit us again soon! Best wishes, Sofia

Reviewed 10 October 2018

We stopped in twice to the Visitor Centre. Both times we were greeted very quickly despite the Centre being fairly busy. We received undivided attention with destinations mapped out for us. We had a few specific questions about destinations and were given additional information based...More

Date of experience: September 2018
Thank Brad H
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 11 October 2018

Dear Brad H! Thank you for your kind review, we are happy to hear about your experience in our Visitor Centre. We hope to see you again in Vancouver! Regards, Yuliya

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Questions & Answers
Ask a question
loriwoodsansohn
20 June 2018|
AnswerShow all 8 answers
Response from Vancouver_Centre | Property representative |
Hello You could conveniently filter the search of the hotels by the neighbourhood on our website if you click on 'Places to stay' Sincerely, Yuliya Coordinator Experience Vancouver
1
Vote
jeremyoreilly
28 March 2018|
AnswerShow all 3 answers
Response from Vancouver_Centre | Property representative |
Hi Jerry, There are a few options depending on budget, time, and what you'd like to see. The fastest option in getting between Vancouver Victoria is a float plane or helicopter flight which takes about 35 minutes one way... More
1
Vote
Mary L
27 August 2015|
Answer
Response from Vancouver_Centre | Property representative |
HI Mary, There are a couple conventions/events happening around October 2nd and 3rd, such as the Vancouver Film Festival, so I wouldn't wait too long before making a booking. October is typically less busy in terms of... More
0
Votes