We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tourism Vancouver Visitor Centre

Closed Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
Review Highlights
Brief Stop and did not have problem

I was curious to write a review about the Visitor Center, so I checked the reviews first to see... read more

Reviewed 5 days ago
FreeJohnny
,
Istanbul
Very helpful

We went in to book some tours . Staff were very helpful. The process was quick.The staff were... read more

Reviewed 2 weeks ago
checkin10
Read all 271 reviews
15
All photos (15)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent72%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“canada place”(17 reviews)
“ask questions”(3 reviews)
About
The Visitor Centre is your one stop shop. Our professional, multilingual, highly trained staff can help you make the most of your Vancouver experience and plan your journeys into British Columbia and beyond. We are open year-round, with the...more
Closed Now
Hours Today: 9:00 am - 5:00 pm
See all hours
Suggested duration: < 1 hour
Contact
200 Burrard St | Across the street from the Vancouver Convention Centre and Canada Place, Vancouver, British Columbia V6C 3L6, Canada
Downtown
Website
+1 604-683-2000
Call
Improve This Listing
Recommended experiences in and around Vancouver
from USD 100.45
More Info
from USD 30.83
More Info
from USD 163.81
More Info
from USD 30.13
More Info
Reviews (271)
Filter reviews
218 results
Traveller rating
160
40
11
2
5
Traveller type
Time of year
LanguageEnglish
More languages
160
40
11
2
5
Show reviews that mention
All reviews visitor's center canada place ask questions buy tickets cruise terminal grouse mountain granville island stanley park information volunteers leaflet attractions interests material tourists passes compass
FilterEnglish
Updating list...
1 - 10 of 218 reviews
Reviewed 5 days ago

I was curious to write a review about the Visitor Center, so I checked the reviews first to see before I wrote about it. It is terrible to see those really horrible 5 reviews. I am sorry for those people, but I think some times...More

Date of experience: February 2019
Thank FreeJohnny
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 4 days ago

Hi FreeJohnny, Thank you for your kind review. We are pleased to hear that we were able to assist you! Please visit us again on your next trip to Vancouver. Best, Sofia

Reviewed 2 weeks ago

We went in to book some tours . Staff were very helpful. The process was quick.The staff were knowledgeable. We booked the Sea to Sky Gondola and The Capilano suspension Bridge both worthwhile.

Date of experience: January 2019
Thank checkin10
Reviewed 3 weeks ago

Like in many cities I have had the chance to travel, I always first go to the Tourism Center. The Vancouver Tourism center is located next to Pacific Place and offers you all the information needed to start your journey in this beautiful city. The...More

Date of experience: December 2018
1  Thank BrotherYo
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 2 weeks ago

Dear BotherYo, Thank you for your kind review. We are happy to hear you've had a great experience in our Visitor Centre! We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed 12 December 2018

This centre is a huge help in planning your visit. There are often discount coupons for attractions. I live in Vancouver and was a volunteer in the centre. It is a very helpful srvice.

Date of experience: October 2018
1  Thank 15ann250
Reviewed 6 December 2018

Loads of maps and ideas for things to do while you are staying in Vancouver! Lovely staff to, they almost predict what you are going to ask them! A very nice pamphlet on visiting Vancouver Island without using the proverbial and often over-priced ''escorted'' tour.

Date of experience: September 2018
Thank Mitselakis
Vancouver_Centre, Visitor Experience Specialist at Tourism Vancouver Visitor Centre, responded to this reviewResponded 8 December 2018

Thank you so much, we are glad you had a nice experience in our Visitor Centre. Looking forward to your next visit. Best wishes, Clementina

Reviewed 20 November 2018

While visiting Vancouver, we stopped in for some tourism advice. We had several questions, and the attendant helping us out went above and beyond in answering our questions, providing printed material and pamphlets, and going online to find out additional specific answers. Beautiful facility right...More

Date of experience: November 2018
Thank J0hnJ0an
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 21 November 2018

Hello J0hnJ0an, Thank you for your kind review. We are pleased to hear that you were able to receive all of the information you needed whilst in our Visitor Centre. Please visit us again on your next trip to Vancouver. Best wishes, Sofia

Reviewed 13 November 2018

Awesome place to visit if you are visiting vancouver or are a local! Tons of great literature, discounts and info on things happening in the city

Date of experience: September 2018
Thank 724kieran
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 14 November 2018

Dear Kieran D, Thank you for your kind review!! We are glad to hear you have found our services useful. Sincerely, Yuliya

Reviewed 11 November 2018

The tourist center provides maps and booklets with discount coupon for visitors of all ages. The staff are courteous, patient, and provide excellent customer service skills.

Date of experience: June 2018
Thank U5860CPgeorgeh
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 13 November 2018

Dear U5860CPgeorgeh Thank you for your kind review! We hope to see you again in Vancouver! Sincerely, Yuliya

Reviewed 3 November 2018

We were looking at Grouse Mt for the day. Directions were a bit vague as there was no longer a shuttle that we had taken 2 yrs prior. Maybe it was just the dayMore

Date of experience: October 2018
Thank finakee
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 4 November 2018

Dear finakee, Thank you for your kind review. The shuttle to Grouse Mountain is available during the summer season and usually stops running after Thanksgiving weekend. However, you can easily get to the bottom of Grouse Mountain by public transport taking Seabus from Waterfront Station...More

Reviewed 29 October 2018

good place to get all the info, they really help you out related to the activities should take. helps me.

Date of experience: October 2018
Thank ruchi_smile
Vancouver_Centre, Coordinator at Tourism Vancouver Visitor Centre, responded to this reviewResponded 30 October 2018

Dear ruchi_smile, Thank you for your kind review! We hope to see you again in Vancouver! Sincerely, Yuliya

View more reviews
Nearby
Nearby HotelsSee all 92 nearby hotels
Fairmont Pacific Rim
3,530 reviews
.10 km away
Pan Pacific Vancouver
4,385 reviews
.14 km away
Fairmont Waterfront
3,854 reviews
.14 km away
Auberge Vancouver Hotel
668 reviews
.16 km away
Nearby RestaurantsSee all 4,187 nearby restaurants
Bella Gelateria & Gelato
842 reviews
.08 km away
The Lobby Lounge
213 reviews
.12 km away
Botanist
187 reviews
.07 km away
Bellaggio Cafe
566 reviews
.06 km away
Nearby AttractionsSee all 1,050 nearby attractions
BC Ferries
1,398 reviews
.06 km away
Marine Building
393 reviews
.15 km away
Vancouver Convention Centre
680 reviews
.05 km away
Questions & Answers
Ask a question
loriwoodsansohn
20 June 2018|
AnswerShow all 8 answers
Response from Vancouver_Centre | Property representative |
Hello You could conveniently filter the search of the hotels by the neighbourhood on our website if you click on 'Places to stay' Sincerely, Yuliya Coordinator Experience Vancouver
1
Vote
jeremyoreilly
28 March 2018|
AnswerShow all 3 answers
Response from Vancouver_Centre | Property representative |
Hi Jerry, There are a few options depending on budget, time, and what you'd like to see. The fastest option in getting between Vancouver Victoria is a float plane or helicopter flight which takes about 35 minutes one way... More
1
Vote
Mary L
27 August 2015|
Answer
Response from Vancouver_Centre | Property representative |
HI Mary, There are a couple conventions/events happening around October 2nd and 3rd, such as the Vancouver Film Festival, so I wouldn't wait too long before making a booking. October is typically less busy in terms of... More
0
Votes