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The Vancouver Trolley Company - CLOSED

The Vancouver Trolley Company
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Traveller Overview
  • Excellent23%
  • Very good27%
  • Average18%
  • Poor16%
  • Terrible16%
Travellers talk about
“day pass”(68 reviews)
“city route”(9 reviews)
About
The Vancouver Trolley Company's Hop-On, Hop-Off City Attractions Tour is the easiest way for visitors to enjoy Vancouver's most popular areas, including: Stanley Park, Chinatown, Gastown and Granville Island. The tour features a live and informative...more
Suggested duration: More than 3 hours
Contact
Vancouver, British Columbia V6A 2M9, Canada
Outline
Website
+1 604-801-5515
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All reviews day pass hop on hop off trolley city route your bearings false creek ferry grouse mountain rose garden overview commentaries halloween gastown aquarium
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1 - 10 of 907 reviews
Reviewed 8 April 2018 via mobile

We have got into the habit of doing the Hop On Hop Off tour the first day in a new city. They generally give you the top 10 sights of the city and enable you to quickly decide what you would like to investigate further....More

Date of experience: April 2018
1  Thank nealtwo
Reviewed 9 March 2018

The tour takes in great sights in Vancouver but i think the tour would be better with a recording that was activated as the trolley reached the locations (like most tours in other cities around the world).The driver made no effort to disguise his total...More

Date of experience: December 2017
1  Thank Nicolas1960
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 22 March 2018

Dear Nicolas1960, Thank you for taking the time to write your review. We take all comments and feedback seriously as we strive to operate a quality tour. Depending on when this tour was taken, during the winter- spring season the frequency for the Hop-On, Hop-Off...More

Reviewed 27 February 2018 via mobile

We had a very short stay in Vancouver, hence we’re trying to see as much as possible in half a day. We were suggested to use this Hop on, hop off bus. We bought combined blue and red buses, so we should not wait for...More

Date of experience: February 2018
2  Thank Jux2013
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 22 March 2018

Dear Jux2013, Thank you for taking the time to write your review. I am disappointed that we missed an opportunity to meet your expectations. During the winter season the Hop-On, Hop-Off tour has a frequency of every hour, and a mixture of San Francisco style...More

Reviewed 21 February 2018 via mobile

The tour takes in great sights in Vancouver - a great city to visit! I’d suggest that the tour would be MUCH better with a professionally mastered recording that was activated as the trolley reached the relevant locations. Unfortunately, the driver made no effort to...More

Date of experience: February 2018
Thank David W
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 23 February 2018

Dear David W, Thank you for taking the time to review our tour, we appreciate your feedback. During the winter season, the frequency of the buses are every hour, unless a Company Experience package was purchased then the frequency would decrease to every 30 minutes....More

Reviewed 10 February 2018 via mobile

Thank you for a great tour of the city of Vancouver. Such good value. The bus tour guides Simon and Kenny were great. Really recommended. Paul and Joanne Armstrong English visitorsMore

Date of experience: February 2018
1  Thank jarmstrong880
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 12 February 2018

Dear jarmstrong880, Thank you for taking the time to review our tour, and your kind comments about our drivers Simon and Kenny. We will be sure to pass along your compliments to them. If you ever find yourself in Vancouver, we would love to see...More

Reviewed 3 February 2018 via mobile

This is a great way to see Vancouver on a rainy day. It’s not cheap but I’m not sure we’ve ever had a cheap hop-on-hop-off bus. It was a bit disappointing that the audio was pre-recorded and not said by the driver but our driver...More

Date of experience: February 2018
1  Thank Georgia P
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 12 February 2018

Dear Georgia P, Thank you for taking the time to write your review. We take all comments and feedback seriously as we strive to operate a quality tour. If you ever find yourself in Vancouver, we would love to see you on-board again! Sincerely, Deanna...More

Reviewed 29 January 2018

Lotsa signing , and a great trip to do with friends ,wife,and family. You do all the tours at once in the same buss no need to drive perfect

Review collected in partnership with this attraction
Date of experience: December 2017
Thank Manny1974
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 30 January 2018

Dear Manny1974, Thank you for taking the time to write your review. I am pleased to hear that you enjoyed your time on our, and we hope to see you again! Sincerely, Deanna L. Guest Experience

Reviewed 22 January 2018 via mobile

There two types of hop on hop off Vancouver sightseeing. Both are the same company, they are hourly. The combo cost a little more and you can get the tour every half an hour. Comprehensive tour. Be aware with currency change rates. The kiosk attendant...More

Date of experience: January 2018
Thank FABIO457
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 29 January 2018

Dear FABIO457, Thank you for taking the time to write your review, I am glad you enjoyed your trip on-board the trolley! Sincerely, Deanna L. Guest Experience

Reviewed 13 January 2018

It was a fun ride but carols were outdated and the host could have been more livelier. FOL was amazing!

Review collected in partnership with this attraction
Date of experience: December 2017
Thank lakwatserangwagas
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 24 January 2018

Dear lakwatserangwagas, Thank you for taking the time to review our tour, we appreciate your feedback. I am glad to hear that you enjoyed your tour with us, and we hope to see you on-board again! Sincerely, Deanna L. Guest Experience

Reviewed 13 January 2018 via mobile

Note - the trolleys are only every hour during winter so plan your stops accordingly. On the plus side you get two days for the price of one, so if you’re in town for two days it’s worth doing. I think the signage at the...More

Date of experience: January 2018
1  Thank JulieLee75
VanTrolley, Guest Relations Manager at The Vancouver Trolley Company, responded to this reviewResponded 24 January 2018

Dear Julie L, Thank you for taking the time to write your review. We take all comments and feedback seriously as we strive to operate a quality tour. I am pleased to hear you had a pleasant experience on our tour. I do apologize for...More

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