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Downtown Kelowna Visitor Centre

238 Queensway Avenue, Kelowna, British Columbia V1Y 6S4, Canada
+1 250-861-1515
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Winery touring Okanagan Style

We stopped in this helpful Downtown Kelowna Visitor Centre to kick off our winery tour Okanagan... read more

Reviewed 4 weeks ago
chickandbeast
,
Durham, Canada
Finished being built July 2018

Location right downtown on the water front. Great for people already in Kelowna, but not a very... read more

Reviewed 10 July 2018
PepperPot201561
,
Kelowna, Canada
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As Kelowna's official travellers' resource, Tourism Kelowna's Downtown Visitor Centre can assist you with many services, including making reservations for accommodations, attractions, and tours. Our staff and volunteers can also offer suggestions and insider tips for local 'must-sees' to make your time in Kelowna unforgettable. Souvenirs, including a selection of local artisan products, are available for purchase, as are tickets for a variety of local shows and events. We look forward to welcoming you to Kelowna, providing you with the information you need, and assisting you to make your trip a memorable one! Our new Visitor Centre, located on the waterfront downtown at 238 Queensway Avenue, is now open!
  • Excellent62%
  • Very good30%
  • Average4%
  • Poor2%
  • Terrible2%
4 weeks ago
“Winery touring Okanagan Style”
29 Sep 2017
“Clean and helpful - great view with kind folks”
Closed Now
Hours
Hours Today: 9:00 am - 9:00 pm
Suggested Duration: < 1 hour
LOCATION
238 Queensway Avenue, Kelowna, British Columbia V1Y 6S4, Canada
CONTACT
Website
+1 250-861-1515
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1 - 10 of 31 reviews

Reviewed 4 weeks ago

We stopped in this helpful Downtown Kelowna Visitor Centre to kick off our winery tour Okanagan Style. Lots of information almost too many choices.More

Thank chickandbeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Experience Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 6 days ago

Hello, chickandbeast. Thank you for stopping by our new Kelowna Visitor Centre and for taking the time to provide your review. We are happy to hear our team was helpful in helping you plan your winery tour - there are definitely a lot of choices!...More

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Reviewed 10 July 2018

Location right downtown on the water front. Great for people already in Kelowna, but not a very good location for people looking for it as they drive through Kelowna.More

Thank PepperPot201561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Experience Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 6 days ago

Hello, PepperPot201561. Thank you for taking the time to provide your feedback about our new Kelowna Visitor Centre. Visitor centres are changing from high vehicle-traffic highway buildings to areas in high pedestrian-traffic locations. We were seeing a declining number of visitors at our former location,...More

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Reviewed 6 July 2018 via mobile

I was in Kelowna so I took a quick drive down to take a look at the visitor center. Really stupid location, where the heck am I supposed to park 50 feet of truck and trailer looking for local information. Somewhere on the highway would...More

Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Experience Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 6 days ago

Hello, Jim. Thank you for taking the time to stop by our new Kelowna Visitor Centre; we appreciate you taking the time to pass along your feedback. Visitor centres are changing from high vehicle-traffic highway buildings to areas in high pedestrian-traffic locations. We were seeing...More

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Reviewed 30 September 2017

Stopped quickly to use the restroom. Everything inside and out is very clean. Staff is very friendly and helpful. A decent selection of souvenirs and the usual maps, etc. On the hilltop before you head into town so it's got a nice view and a...More

Thank hapagirl908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Sales & Services Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 4 October 2017

Hello hapagirl908 - thank you for taking the time to post your review. Based on your description of the building, it sounds like you may have stopped at the Thompson Okanagan Connector Visitor Centre; they are the closest visitor centre to Kelowna that sits atop...More

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Reviewed 24 September 2017

Kelowna has a lot going on, so with only 3 days to explore, the visitors centre helped set an agenda of things to my interest.More

1  Thank CodyMav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Sales & Services Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 29 September 2017

Thank you so much for taking the time to post your positive feedback, CodyMav, and for sharing your pictures! We are happy to hear our team was able to help fill your time in Kelowna with interesting things to do and see. Hopefully we can...More

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Reviewed 17 September 2017

A young gal there was very helpful & informative with her recommendations. We recommend stopping there, they have a toon of info

Thank Tropicaltrip_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Sales & Services Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 21 September 2017

Hello Tropicaltrip_12 - thank you for taking the time to pass along your positive feedback. We are so happy to hear that our recommendations were helpful and informative! We hope to welcome you back to Kelowna in the future! - Melissa McCluskey

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Reviewed 8 September 2017

Stopped by to come up with some ideas on where to spend the afternoon. Staff were incredibly helpful, listen to what we did and didn,t want to do and gave us a few varied options. the recommendation of the Myra canyon trestles turned out to...More

Thank Lee I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Sales & Services Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 14 September 2017

Hello lee i - We are so happy to hear that our Visitor Centre staff were able to provide you with tailored options and that you enjoyed your visit to Myra Canyon! We sincerely appreciate you taking the time to post your review. - Melissa...More

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Reviewed 24 August 2017

Staff extremely knowledgeable, center well stacked with brochures staff was able to recommend and book hotel room

Thank montyf881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Sales & Services Co-ordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 14 September 2017

Hello montyf881 - We are happy to hear you had a positive experience and that our staff were able to assist with your accommodation booking. We appreciate you taking the time to post your review! - Melissa McCluskey

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Reviewed 11 July 2017

My friend and I went into the visitor centre in Kelowna on our first day and the guy who served us (Chris) was really helpful! He was able to recommend lots of stuff based on our transport limitations and preferences, and we had a fabulous...More

1  Thank KeriG_29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Sales & Services Coordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 20 July 2017

Hello KeriG_29, Thank you so much for letting us know how helpful Chris was during your visit. We are delighted to hear you had a fabulous time in Kelowna! We look forward to welcoming you back in the future. - Melissa McCluskey

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Reviewed 20 June 2017

The folks at the visitor center were so helpful. I had several things I wanted to see and I was given excellent information and some other things to go & see as well.More

Thank Dee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VisitKelowna, Visitor Sales & Services Coordinator at Downtown Kelowna Visitor Centre, responded to this reviewResponded 20 July 2017

Hello Dee G, Thank you for posting your positive feedback about our Visitor Centre team's ability to provide you with the information you were looking for. We hope you enjoyed your time in Kelowna and look forward to welcoming you back on your next visit!...More

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