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O Spa

108-1912 Enterprise Way, Kelowna, British Columbia V1Y 9S9, Canada
+1 250-712-1112
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Save your money. Very over priced services.

I was told I needed a credit card to book my appointment? When I showed up (on time) I had to... read more

Reviewed 6 June 2018
nancyholt
,
White Rock, Canada
via mobile
It’s an entire experience

I’ve only ever had massages done, but every time it’s been amazing. The receptionist was welcoming... read more

Reviewed 21 March 2018
Tara J
,
Kelowna
via mobile
Read all 19 reviews
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Overview
  • Excellent28%
  • Very good26%
  • Average15%
  • Poor21%
  • Terrible10%
5 Jun 2018
“Save your money. Very over priced services.”
20 Mar 2018
“It’s an entire experience”
Closed Now
Hours
Hours Today: 9:00 am - 5:00 pm
LOCATION
108-1912 Enterprise Way, Kelowna, British Columbia V1Y 9S9, Canada
CONTACT
Website
+1 250-712-1112
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1 - 10 of 19 reviews

Reviewed 6 June 2018 via mobile

I was told I needed a credit card to book my appointment? When I showed up (on time) I had to wait over 10 minutes past my scheduled time. My nails and cuticles did not get soaked. My cuticles were not even touched. Gel polish...More

Thank nancyholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

I’ve only ever had massages done, but every time it’s been amazing. The receptionist was welcoming. They give you a locker in their change room for your belongings to be kept safe and you put on a robe and slippers. The change room also has...More

Thank Tara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2017 via mobile

I received $100 gift card, which is the only reason I booked a pedicure. After looking at the prices on-line, I thought they were very expensive. I booked the signature pedicure which included paraffin wax. I agreed to pay $20 extra for shellac. I received...More

1  Thank Julie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 December 2016 via mobile

Came in for some touch up waxing, and was very pleased with the service and atmosphere at the spa. Super friendly and professional, highly recommend.

Thank Whitney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2016

Having been here several times, the staff have always been friendly and knowledgeable about products and services, the facials being my favorite treatment.

Thank TerriEllis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2016

I only showed up 5 minutes early to my massage when I know I should've tried to show up 15 minutes early to fill out the necessary paperwork, so my masseuse was visibly annoyed and I was rushed through as soon as I arrived. That's...More

Thank veganmeghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2016 via mobile

Was a little pricey but the lady I go was so professional and my toes looked amazing after!! To pamper yourself it's worth the money

Thank Jen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2016 via mobile

The pedicure was ok (although the polish isn't well done) but the service was awful. The women practically snarl when they aren't pretending to be pleasant to a client. It's gone downhill and yet the prices keep going up. I won't be returning.

Thank KelownaKimmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2016

I went in for a microdermabrasion appointment for face, neck and decollete. Given the huge price increase from having only the face done to the face, neck and chest area, (almost $200 more!!!) I was expecting the treatment to be FAR more thorough than it...More

Thank lsmith55518
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ospakelowna, Guest Relations Manager at O Spa, responded to this reviewResponded 11 April 2016

Hi Leslie, Thank you for bringing your concerns to our attention, we hope to offer you some clarity. After reading your review here on Trip Advisor, we have followed our protocol and a full Client Incident Report and Follow Up has been completed. Our Guest...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2015

When I raised this as an issue, I was given a gift certificate for a replacement. When I went to use the GC I was told it expired and it wouldn't be honoured, though every time I called to book, and they were full, I...More

4  Thank LANDASTEWART
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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