Averill Creek Vineyard
Averill Creek Vineyard
4.5
11:00 AM - 5:00 PM
Monday
11:00 AM - 5:00 PM
Tuesday
11:00 AM - 5:00 PM
Wednesday
11:00 AM - 5:00 PM
Thursday
11:00 AM - 5:00 PM
Friday
11:00 AM - 5:00 PM
Saturday
11:00 AM - 5:00 PM
Sunday
11:00 AM - 5:00 PM
About
Averill Creek is a low intervention winery on Vancouver Island. Our aim is to produce honest wines that reflect our site and the vintage, but that first and foremost give pleasure. By intervening less, we are able to provide a clear segue from vineyard to glass.
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4.5
130 reviews
Excellent
89
Very good
30
Average
4
Poor
3
Terrible
4
Janette T
Duncan, Canada5 contributions
Sept 2022
Averill Creek has been a favourite for us from the day it opened but alas after our last couple of experiences we regret to say we will not go again despite the beautiful patio and lovely view. The service is becoming infamous for its inappropriate responses to guests and one wonders if that's a Covid side effect or because of labour shortages. I think we can forgive the horrible service we received. However, not the horrible "wine"! Ugh! Ghastly. Out of 5 so called "wines" offered, one was lovely, one was not even wine, one was cloudy and obviously not properly racked and finished, one had a very strange fizz and tasted bad, and one was well on its way to becoming vinegar. It took the winery staff two hours to serve us. After one and three quarter hours of this, we had to ask them to "hurry" things along and it still took them another 15 minutes to come to our table as we watched them tidy up tables in the essentially deserted seating area. As it was a cold rainy day we were quite chilled at the end of all that. We had out of town guests who were quite shocked by the fact we had brought them to a place for a wine tasting - but the "drinks" served were inferior to what our guests called "cool-aid". The cheese was absolutely delicious. And we paid the $100 bill with some sense of a "sigh". Sorry Averill Creek ... we are wondering "what happened?".
Written 5 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha G
1 contribution
Aug 2021 • Friends
So disappointed although we were warned. This place has a reputation for terrible service…The unfriendly and unwelcoming staff started off our visit here. Then the wine glasses were dirty. The bathrooms were dirty. Oh and the manager was passive aggressive and unprofessional. Thankfully there are so many other wineries to visit. I would not recommend this place despite the beautiful view and the wine was good. Just not worth the terrible treatment.
Written 2 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kimber
1 contribution
Aug 2020 • Couples
We stopped by for a visit this past Sunday, I had made a reservation.
When I made the reservation we were told we would have to leave by 5 as a special event was planned for the evening. That was not a problem.
When we arrived we were told we would have to leave by 5 by the hostess.
When our waiter plunked down our tastings we were told again we would have to leave by 5
When I called the waiter over to purchase a bottle of wine I was told again we would have to leave by 5.
When I went on to pay for the bottle of wine I was told we would have to leave by 5.
The staff spent most of our time there talking and arranging tables around us as if we weren’t even there, it was not yet 5.
Staff was very uninterested in us.
I was in fact scolded by our waiter for not returning our tasting glasses to the clean up bin, I had tried to earlier but the bin had been taken away and not replaced.
All in all not a very nice experience, we also ordered food from the Italian food truck...quite overpriced for what you get, we waited forever and the order was screwed up.
Bathrooms were dirty and not well kept.
Could not recommend this spot.
Disappointing experience.
We did leave by 5!!!!
When I made the reservation we were told we would have to leave by 5 as a special event was planned for the evening. That was not a problem.
When we arrived we were told we would have to leave by 5 by the hostess.
When our waiter plunked down our tastings we were told again we would have to leave by 5
When I called the waiter over to purchase a bottle of wine I was told again we would have to leave by 5.
When I went on to pay for the bottle of wine I was told we would have to leave by 5.
The staff spent most of our time there talking and arranging tables around us as if we weren’t even there, it was not yet 5.
Staff was very uninterested in us.
I was in fact scolded by our waiter for not returning our tasting glasses to the clean up bin, I had tried to earlier but the bin had been taken away and not replaced.
All in all not a very nice experience, we also ordered food from the Italian food truck...quite overpriced for what you get, we waited forever and the order was screwed up.
Bathrooms were dirty and not well kept.
Could not recommend this spot.
Disappointing experience.
We did leave by 5!!!!
Written 2 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
james d
1 contribution
July 2023 • Family
It has been about 6 years since the last time I had visited Averill Creek Vineyard, I always remembered the experience as fantastic with an opportunity to not only taste some quality wines, but learn about the winery itself and the continued production of their portfolio. However, this last visit was poor at best. Yes the scenery as always was beautiful, however upon first arrival, the group I was with felt put off by the reception we received at the wine tasting bar. Very little information was given besides telling us it was a self guided tasting and wanting to know how many would be tasting. No real hello and welcome to Averill Creek Vineyard. Our family sat at the table outside in a beautiful patio area. Within a few minutes the server brought out our tastings and said to ask if we had any questions. We did not see our server again, nor did anyone else come to us and ask how things were. It felt more like we were bothering the staff as opposed to anything else.
As someone who enjoys learning a bit about the winery and is an avid reader about wine in general, I was hoping for a bit more from the staff, at least a check in would have been nice.
Unfortunately, it left a bit of a sour note for our whole party. I know that generally this winery would receive good reviews, however I hope management has the time to remind their staff that the customer always comes first. It is imperative for them to check and provide a great experience for all customers, no matter how small or big the party is.
I hope if I return to Averill Creek again, we will see some better service from their staff. It's too bad. A beautiful view, but poor service led to a poor experience.
As someone who enjoys learning a bit about the winery and is an avid reader about wine in general, I was hoping for a bit more from the staff, at least a check in would have been nice.
Unfortunately, it left a bit of a sour note for our whole party. I know that generally this winery would receive good reviews, however I hope management has the time to remind their staff that the customer always comes first. It is imperative for them to check and provide a great experience for all customers, no matter how small or big the party is.
I hope if I return to Averill Creek again, we will see some better service from their staff. It's too bad. A beautiful view, but poor service led to a poor experience.
Written 23 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holly B
Ottawa, Canada348 contributions
Oct 2023 • Solo
Great small vineyard in Duncan offering a variety of organic, pure wines from Cowichan valley.
I took the self guided tour & got 5 wines to sample with the sparkling white my favourite - light, refreshing with just a little hint of sparkle.
The shop is quaint yet it has a large patio (didn't partake as it was raining). Host was very knowledgeable and friendly -
I took the self guided tour & got 5 wines to sample with the sparkling white my favourite - light, refreshing with just a little hint of sparkle.
The shop is quaint yet it has a large patio (didn't partake as it was raining). Host was very knowledgeable and friendly -
Written 3 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ronny1
Parksville, Canada119 contributions
Aug 2021
Wow, soooo beautiful! The wine is outstanding. All of the staff were professional and friendly. We did eight different wineries on our weekend and this one was definitely the best. Will be back for sure. If you're looking for outstanding wine, this is the place!
Written 13 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MapleRidgeMalf
Maple Ridge, Canada146 contributions
Sept 2020 • Couples
Part way up a mountain the sun deck offers beautiful views not only of the vineyards but all the way down to Cowichan Bay. The wines were good but for my palate more expensive than expected. However you are allowed to bring your own picnic lunch and buy a bottle or glass with it and just enjoy the setting.
Written 28 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cherie T
Gulf Islands107 contributions
May 2021
Whatever you do, don't order a wine delivery from Averill Creek for someone else. I was so disappointed today to discover that even though I connected with an employee there and was reassured that everything would go smoothly on the date I wanted the delivery (birthday) and on the message I asked them to include in the delivery, neither of those things happened. The wine was delivered the very next day!!
So probably fine if you want a home delivery for yourself and don't have any special requests. For me, it ruined what was meant to be a special surprise.
So probably fine if you want a home delivery for yourself and don't have any special requests. For me, it ruined what was meant to be a special surprise.
Written 7 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian W
Vancouver, Canada127 contributions
Oct 2020
Have been a Club Member for a number of years and stopped in as in the area. Unfortunately not very impressed with the reception at the door or the fellow that sat us for a tasting. Basically, it was here's the wine, here's the info on what I gave you and left us to our own. Unlike past staffers that would explain the product, the tastes from each and have some 'salesmanship' about himself. Good wines but the rest was sorely lacking.
Written 11 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Ian,
Thank you for your feedback on your visit to our winery. We are sorry to hear that you did not enjoy your time with us, on this occasion.
We too miss the days when we could chat about our wines with the guests, and give a more interactive experience to everyone passing through. Unfortunately, with the current climate and all the new regulations surrounding safe Covid-19 protocol, we feel it's best to keep a bit more distance.
We are constantly working on new ideas to create a fun, safe environment for our guests and for our staff, and we will take this feedback in to consideration as we plan for indoor tastings during the colder months.
Thank you for your continued support, we hope that you will visit again when we are through these difficult and strange times.
Warm regards,
The team at Averill Creek
Written 12 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rcarny77
Duncan, Canada5 contributions
July 2014
I was up at this vineyard in mid -July 2014 and was on an assignment from my camera club to take photos of two vineyards and unfortunately I chose Averill Vineyard - i was taking photos of the beautiful scenery and I was the only person there and afterwards I proceeded into the building when all of a sudden the owner is right there in my face demanding to know what the hell was I doing there and he was clearly angry so I told him politely not too worry as I was just shooting photos for my camera club and I wasn't from a magazine or anything then he rudely and arrogantly said " Well I am the owner and I need to know exactly is going on here
"! and then puffed up his chest and walked away ! I did nothing at all to bring riduculous onslaught from this owner ! I walked out very upset and pissed off..if there had been others people there than he probably wouldn't even cared... !
Absolutely and positively arrogant !!
"! and then puffed up his chest and walked away ! I did nothing at all to bring riduculous onslaught from this owner ! I walked out very upset and pissed off..if there had been others people there than he probably wouldn't even cared... !
Absolutely and positively arrogant !!
Written 15 July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Rcarny77,
Thank you for taking the time to use Trip Advisor and visit our beautiful scenery.
We regularly host events with photographers and also offer guided tours. However, before wandering around the winery and vineyards, we do request that all guests ask first. Not only do we have wildlife that occasionally wanders in, we’re also a working winery with safety codes, and equipment that is off-limits to non-winery staff.
Please contact us directly, and we’d be happy to welcome you and your camera club for a guided tour.
Written 21 July 2014
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Can you buy a picnic lunch at the winery?
Do you need reservation?
Written 29 August 2017
Hi. You can purchase cheese and crackers but unless you hire a/their chef for an event, bring your own food. Only need to buy wine and you can enjoy their beautiful view! Hope this helps 😊
Written 30 August 2017
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