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Fairmont Spa at The Fairmont Jasper Park Lodge

1 Old Lodge Road, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
+1 780-852-6014
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Review Highlights
Vacation highlight

Pricey but experienced masseurs..relaxation room was neat n quiet. Got facial and massage... read more

Reviewed 12 March 2018
NicoleMulll
,
Glasgow, United Kingdom
via mobile
Bathrooms are awful

Spa services are professional and well done as is the spa lounge. Guests are also free to enjoy the... read more

Reviewed 30 December 2017
Amanda G
via mobile
Read all 20 reviews
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Our spa experiences allow guests to participate in nature’s gifts in the heart of Jasper National Park. We offer customized treatments to help you recover from long days on the golf course or the mountain trails. Whichever treatments you choose, The Spa at Fairmont Jasper Park Lodge ensures an experience unlike any other—one that gives you the time and space you need to breathe, dream and reflect on the natural abundance that surrounds you.
  • Excellent65%
  • Very good15%
  • Average10%
  • Poor5%
  • Terrible5%
12 Mar 2018
“Vacation highlight”
11 Sep 2017
“Great Facial by Meagan K”
Closed Now
Hours
Hours Today: 8:00 am - 8:00 pm
LOCATION
1 Old Lodge Road, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
CONTACT
Website
+1 780-852-6014
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1 - 10 of 19 reviews

Reviewed 12 March 2018 via mobile

Pricey but experienced masseurs..relaxation room was neat n quiet. Got facial and massage done. Enjoyed the heated pool too views are stunning. This visit was a gift for my birthday. Thank you lovely teamMore

Thank NicoleMulll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, General Manager at Fairmont Spa at The Fairmont Jasper Park Lodge, responded to this reviewResponded 3 weeks ago

Dear Guest, Thank you so much for your positive comments! It is so great to read that you had an excellent spa getaway for your birthday. I will pass your kind words on to our Spa & Wellness team. I look forward to welcoming you...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Spa services are professional and well done as is the spa lounge. Guests are also free to enjoy the heated pool and hot tub which is a nice feature in the winter months. The average review was earned from the disgusting bathrooms that really took...More

Thank Amanda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017 via mobile

Received a great facial from Meagan. She was informative and kind, without the heavy product pushing some spas are notorious for. She was thorough but delicate - not post-facial tomato face. Clean facilities and friendly staff. Thank you!More

Thank FJFANFORLIFE2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, General Manager at Fairmont Spa at The Fairmont Jasper Park Lodge, responded to this reviewResponded 27 September 2017

Dear FJFANFORLIFE2016, Thank you so much for taking the time to share a review of your recent spa experience I am thrilled to read of your time with Megan and I will be sure to pass your kind words on to her as I know...More

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Reviewed 3 September 2017 via mobile

My teenage daughter and I had side by side massages with Shannon and Stephanie. The massages were so wonderful and a perfect end to our trip. Thanks to Shannon and Stephanie for making us feel so relaxed and comfortable!More

Thank Stephani B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, General Manager at Fairmont Spa at The Fairmont Jasper Park Lodge, responded to this reviewResponded 8 September 2017

Dear Stephani B, Thank you so much for your positive comments. I am thrilled to read that you had a very relaxing spa day with your daughter to end your trip! I will pass your kind words on to Shannon and Stephanie as I know...More

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Reviewed 10 August 2017

My wife and I had a fantastic massage by Jakub and Stephanie! They asked questions about our preferences, were very professional and performed above expectations. We love the lounge and the pool/hot tub are very nice (both outdoors with very nice views). Brittany at the...More

Thank Justin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, General Manager at Fairmont Spa at The Fairmont Jasper Park Lodge, responded to this reviewResponded 15 August 2017

Dear Justin H, Thank you so much for your kind words regarding your recent spa experience. I am thrilled to read that you truly enjoyed the facilities and had an amazing treatment with Jakub and Stephanie as well as service from Brittany. I will be...More

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Reviewed 14 July 2017

Exceptional massage. Targeted tight muscles. Very professional. Memorable experience. Would highly recommend.More

Thank RubyRedBoots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, General Manager at Fairmont Spa at The Fairmont Jasper Park Lodge, responded to this reviewResponded 9 August 2017

Dear RubyRedBoots, Thank you for your kind words! I am delighted to read that you had a memorable experience, I will be sure to pass your compliments on to our Spa Team! I look forward to welcoming you back soon! Sincerely, Ken Hall General Manager...More

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Reviewed 23 May 2017

The spa facilities were average at best. Very few amenities in the locker rooms. Exceptionally disturbed by children roaming around the locker rooms. The Health Facility/Swimming Pool patrons should not have access to the same locker facilities as the spa. They should be separate. Combining...More

Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, General Manager at Fairmont Spa at The Fairmont Jasper Park Lodge, responded to this reviewResponded 27 May 2017

Dear John B, Thank you for taking the time to share your comments and observations. I am happy to read that you enjoyed your massage, however I sincerely apologize that you were disappointed in the layout of our Recreation and Spa area. Please know that...More

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Reviewed 5 May 2017

I thoroughly enjoyed my time at the Spa at the Fairmont Jasper Park Lodge. I started with a Relaxation Massage, with Shannon . It was honestly the most relaxing massage I have ever had. She began by explaining the various aromatherapy oils she would be...More

Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontJPL, General Manager at Fairmont Spa at The Fairmont Jasper Park Lodge, responded to this reviewResponded 9 May 2017

Dear Caroline M, Thank you so much for all of your positive comments. I am thrilled to read that you had an exceptional spa experience. It is certainly a very relaxing way spend your day and cure the travel stress! I will pass your kind...More

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Reviewed 23 June 2016

Excellent spa, not quite as nice as the one in Banf but very nice in it's own way. Our Masseurs Megan was excellent!

Thank tomoc31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2016

The waiting area is very nice and relaxing with the fireplace and drinks. I had an AWESOME scrub in the Spa and afterwards I had a complimentary glass of champagne! Loved it and it provides easy access to the outdoor pool & spa.

Thank Jilly5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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