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Review Highlights
Some Concerns.

As a family of 14 (6 aduts, 4 tweens and 4 children) we went to WEM for 6 days and during that time... read more

Reviewed 22 February 2018
Al R
Fun to watch the skaters

My kids love watching the skaters when we are at the mall. And we take them skating here from time... read more

Reviewed 14 May 2016
Ellen K
Read all 35 reviews
5
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Traveller Overview
  • Excellent22%
  • Very good37%
  • Average31%
  • Poor2%
  • Terrible8%
21 Feb 2018
“Some Concerns.”
14 Jul 2018
“A Dream Come True”
About
An Olympic-sized ice rink located in West Edmonton Mall.
Contact
| West Edmonton Mall, Edmonton, Alberta T5T 4M2, Canada
Summerlea
Website
+1 780-444-1943
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Top Selling Tours & Activities in and around Edmonton
from USD 67.18
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from USD 20.75
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from USD 118.60
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from USD 20.75
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Reviews (35)
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1 - 10 of 33 reviews
Reviewed 15 July 2018

I travelled to the WEM in Edmonton because I am a skating fan, and I wanted to see the rink where Kaetlyn Osmond trained for several years on her journey to becoming the 2018 Women's World Champion. I was disappointed. I could feel the electricity...More

Thank Karen B
Reviewed 22 February 2018

As a family of 14 (6 aduts, 4 tweens and 4 children) we went to WEM for 6 days and during that time we bought 2 days passes for everyone at a cost of $1200.00+. For that pass, we were able to skate. For $1200.00+...More

1  Thank Al R
Reviewed 31 March 2017 via mobile

Hands down, worst customer service ever. Grumpy pants all around. It's a freaking tourist spot, cheer the hell up and treat customers with respect. And if it was sarcasm, wise up and save it for home.

1  Thank doublewhopperdon
Reviewed 5 June 2016 via mobile

WEM'S Ice Palace is a great place for the whole fMily to hit the ice and enjoy a fun skate, or take in various events that rake place there throughout the year. everything from vehicle shows to musical guests to gymnastics/martial arts competitions, you can...More

Thank bravescot79
Reviewed 20 May 2016

Entering the Ice Palace, I felt I was in a winter wonderland. Pathways, tunnels, rooms, chairs - all made of ice . . . ice characters lurking about . . .it was magical. Going down the ice slide with my cousin was especially fun! At...More

Thank Barbara H
Reviewed 14 May 2016

My kids love watching the skaters when we are at the mall. And we take them skating here from time to time as well. The ice does get soft from the heat but it's warm in there from the skylight and something fun to do...More

Thank Ellen K
Reviewed 19 March 2016 via mobile

For recreational skating with family or friends, this place is fun. The ice quality isn't great (if you care about that) because of the warm temperature in the mall. Some hockey players I know have mentioned that it is too warm when wearing equipment, so...More

Thank Laura P
Reviewed 5 November 2015

After spending a lot of time in the Mall I took my niece skating, the lady on the desk had to be prompted to get off her iPhone to just acknowledge us, she gave us the wrong size shoes twice, she gave us no instruction...More

2  Thank Juliet1971
Reviewed 30 October 2015

I used to figureskate competitively and loved compting and training out of this arena. I do not believe the competition is held there anymore. The complaints I have heard from other competitors was that because the sun shines through the glass roof the ice was...More

Thank CocoDeva
Reviewed 27 October 2015

We had a great time! Really fun when it's hot outside to come in and put on a pair of skates and watch the kids have a ball! You can rent skates there or grab a snack and watch!

Thank Icelandlubber
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