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Sante Spa at Hotel Le Germain

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Address: 899 Centre St SW, Calgary, Alberta T2G 1B8, Canada
Phone Number: +1 403-930-5959
Website
Description:

Santé Spa at Hotel Le Germain Calgary is the ultimate urban sanctuary, a...

Santé Spa at Hotel Le Germain Calgary is the ultimate urban sanctuary, a perfect balance to the adrenaline-fuelled pace of modern life.Carefully designed to embrace the senses with soothing introspective contemplation, the use of monochromatic tones and modern functional design create a warm and inviting atmosphere providing the ideal environment to explore the restorative powers of spa. We welcome you to discover our menu of rejuvenating spa treatments, or choose from three one-of-a-kind wellness routes that we have developed specifically to meet the therapeutic needs of Hotel Le Germain guests and Calgarians living and working in the downtown core.

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TripAdvisor Reviewer Highlights

Read all 21 reviews
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  • 4
    Excellent
  • 8
    Very good
  • 3
    Average
  • 4
    Poor
  • 1
    Terrible
Pleasantly surprised after negative reviews

I was hesitant to use my gift certificate after reading some of the negative reviews about Sante Spa, but I didn't want to waste such a generous gift, so booked my massage and... read more

4 of 5 bubblesReviewed 20 May 2016
amigadelmondo
,
Alberta, Canada
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21 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Level Contributor
39 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Being a senior writer for Trip Advisor I see a great deal of places. This is by far one of my new favorites! Friendly and complimentary valet parking, a gorgeous hotel with this magnificent spa on the top floor. Today my husband and I went for a couples massage and it was heavenly! I will be back again and again!... More 

Helpful?
Thank Tracy F
La Cruz de Huanacaxtle, Mexico
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 8 October 2016

I used an air miles coupon for three treatments at Sante. This is the second time I have been there although I was at their now closed 4th Street location previously. I was avoiding the downtown location due to parking. What a treat when they told me not only parking but valet parking was included at no charge. My treatments... More 

Helpful?
Thank nancysX8403HI
Alberta, Canada
Level Contributor
192 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 20 May 2016

I was hesitant to use my gift certificate after reading some of the negative reviews about Sante Spa, but I didn't want to waste such a generous gift, so booked my massage and express pedicure and, happily, was greatly satisfied with both treatments. The spa is on the top floor of the Hotel Germain, somewhat cramped quarters but very peaceful,... More 

Helpful?
Thank amigadelmondo
SpaRitual_SanteSpa, Public Relations Manager at Sante Spa at Hotel Le Germain, responded to this review

Thank you for sharing your experience with us, we appreciate the feedback on our staff and services. The staff at our boutique spa are wonderful, always wanted to help our guests relax and we appreciate your comments - and the glowing review! We hope to see you again soon. Christina Arthur-Dick, Marketing Director Sante Spa at Hotel Le Germain More 

Moncton
Level Contributor
74 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 8 February 2016

I had the pleasure of enjoying the hot rocks massage. It was 90 minutes of complete and total relaxation. Wonderful service. Very pleasant and professional. Well worth the time and price.

Helpful?
Thank SalesGuyinCANADA
Calgary
Level Contributor
30 reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 23 November 2015

Massage was great. It was the service outside the massage that it pulling the rating down. My massage was booked for 10. I showed up at 10 to. One of the staff was going through the door ahead of me. I followed her into the spa reception area to check in. She turned to me and said "we don't open... More 

Helpful?
Thank monkeygirlcalgary
SpaRitual_SanteSpa, Public Relations Manager at Sante Spa at Hotel Le Germain, responded to this review

Dear Guest, Thank you for sharing your experience with us, feedback is always appreciated. We apologize if your experience did not meet your expectations. We have followed up with our laundry provider, as you mentioned towel service had not arrived for spa guests yet. Unfortunately we do not have laundry machines in the spa in order to keep the spa... More 

Grande Prairie, Canada
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 30 August 2015

I had a facial and pedicure and the service I received was great! The estician was friendly and experienced the facial was excellent and I saw instant results. The pedi was good but pedi chair was somewhat uncomfortable offered extremely loud up useful massage option and the nail polish selection was subpar. The quality of Polish is not good as... More 

Helpful?
Thank bmercant
Calgary, Canada
Level Contributor
151 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
2 of 5 bubbles Reviewed 26 July 2015 via mobile

Although the aesthetician was friendly, I was less than impressed by my experience that was offered by one of Calgary's top hotels. I came in for waxing and tinting, and I've had better quality and results from places that were cheaper. My eyelashes actually looked no different at all, and the waxing was spotty and uneven. Truly, I am not... More 

Helpful?
Thank Brittany J
Calgary, Canada
Level Contributor
138 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed 12 July 2015 via mobile

My husband and I have been here a couple of times over the years and have had very good experiences each time. The reception room is empty and I thought that was great. I liked sitting there with no awkwardness, and it seemed obvious to me what would happen. We had nothing go wrong either time we have visited staff... More 

Helpful?
1 Thank Poppiesandchevre
Calgary, Canada
Level Contributor
65 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 27 February 2015

I was excited to try the spa assuming it would be similar to the Stillwater Spa at the Hyatt, as the Hotel Le Germain is so modern and luxurious. I booked a hot stone massage and a facial. I have to agree with earlier reviews about no lounge area, no lockers or a shower . After my massage I had... More 

Helpful?
Thank Divotdiva88
Airdrie, Canada
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 21 December 2014

It was our first couples massage ever, and my husband doesn't do spa treatments ever. He was very happy with the service. Both Massage therapists were very good, I left feeling really relaxed. I will agree with there not being a change area or nice lounge with robes. That's what I would expect for that price, having been to different... More 

Helpful?
Thank Cindy H

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