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Red Earth Spa

Certificate of Excellence
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Address: 521 Banff Avenue | Banff Caribou Lodge, Banff, Banff National Park, Alberta T1L 1B1, Canada
Phone Number:
+1 403-762-9292
Website
Today
10:00 - 20:00
Closed now
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Hours:
Sun - Sat 10:00 - 20:00
Recommended length of visit: 1-2 hours
Description:

Red Earth Spa is a full service spa with six treatment rooms including one...

Red Earth Spa is a full service spa with six treatment rooms including one dedicated to hydrotherapy. The Spa also features a manicure and facial room. The spa has a number of areas for clients to relax before, in-between or after a treatment. Come join us at Banff's only full service Spa on Banff Avenue.

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TripAdvisor Reviewer Highlights

Read all 113 reviews
Visitor rating
  • 50
    Excellent
  • 31
    Very good
  • 15
    Average
  • 7
    Poor
  • 5
    Terrible
Mixed opinions

Both my teenagers and I had massage and we had some mixed results. The spa is very nice with a lovely change room with lockers, 2 showers and one bathroom and lots of amenities... read more

4 of 5 bubblesReviewed 1 week ago
Calgary4togo
,
Calgary, Canada
via mobile
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113 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Calgary, Canada
Level Contributor
168 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW via mobile

Both my teenagers and I had massage and we had some mixed results. The spa is very nice with a lovely change room with lockers, 2 showers and one bathroom and lots of amenities (shower caps, razors, hair products). The waiting area had speciality teas and fruit-infused water. My massage was wonderful - massage room was relaxing and comfortable temperature.... More 

Helpful?
Thank Calgary4togo
Calgary, Canada
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

I had booked a couples package for my husband and myself. I booked the geisha tub and massages. The staff is very friendly and welcoming and the massages were lovely. The environment is very relaxing as well. I would leave the geisha tub tho. It was very small. We are not huge people and we barely fit in there together.... More 

Helpful?
Thank Shauna O
Wellington, New Zealand
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 3 November 2016

My massage therapist was great. She asked what my trouble areas were and what I wanted her to focus on. She also often asked if the pressure was good etc. My massage started five minutes late but finished right on 11 when I had got an hour massage. I know it seems pedantic but when you're paying that much money,... More 

Helpful?
Thank annaporter
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Greetings, Thank you so much for taking the time to review our spa and your services. We are pleased to hear that you enjoyed both your massage and your aesthetics treatments. It is standard that our therapist do an initial consult at the beginning of your treatment to discuss what type of massage you are looking for, then allow the... More 

Calgary, Alberta, Canada
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 17 October 2016

I called to make an appointment for me and my friend since it was her birthday. I called a month prior to us going. I gave them my credit card information over the phone to hold our appointment. 2 days prior to us driving to Banff I called to confirm our appointment. They told us that we did not have... More 

Helpful?
2 Thank Kellie J
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Good Morning, Thank you for taking the time to review your experience in regards to scheduling treatments at our Spa. We are disappointed to hear that that this unfortunate scenario took place while trying to make your appointments. I assure you this is an isolated situation that your booking would not have been confirmed when the original appointments were made.... More 

Level Contributor
4 reviews
5 of 5 bubbles Reviewed 21 September 2016 via mobile

What a warm and welcoming place. All the staff were so nice. The massage therapist I had named jani janzen was amazing. You could tell that she enjoys her job. It was the best massage I have ever had. I highly recommend her and the dream cloud massage. Don't forget to take home the mountain springs oil that you get... More 

Helpful?
Thank KirkMayers
Minneapolis, Minnesota
Level Contributor
65 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 31 August 2016 via mobile

We stayed in the Caribou Lodge for two nights. Therefore, I had the chance to spend some time in the spa. The spa is modern and nice. However, it only consists of a small pool. Water was very comfortable.

Helpful?
Thank Christian M
Edmonton, Canada
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 August 2016

We went for a couples massage at Red Earth when our own hotel didn't have any openings for spa services. We were so glad that we got into Red Earth,it was a wonderful experience.Best massage I have had and recommendations for further treatment type was appreciated. Jani was the therapist and would recommend her for sure. The environment was very... More 

Helpful?
Thank Jane G
Washington DC
Level Contributor
493 reviews
219 attraction reviews
common_n_attraction_reviews_1bd8 241 helpful votes
5 of 5 bubbles Reviewed 16 August 2016

after a week with a ton of hiking I thought a massage might be a nice way to end my trip. I was delighted to be able to get a same day appointment, and surprised to find that I mostly had the place to myself when I arrived. I left enough time to enjoy the hot pool before the massage,... More 

Helpful?
Thank hdempsey
Level Contributor
38 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 August 2016

We booked in for a couples massage following three days of hiking and camping. We'll worth the money - the facilities were clean and comfortable. Our therapists were very talented and listened to what we wanted and worked on specific muscles all while proving a very relaxing experience. Access to the steam room and hot tubs was also very nice.... More 

Helpful?
Thank Jill F
Cleveland, Ohio
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 24 July 2016 via mobile

Great availability, managed to get a same day appointment. Facilities were nice and staff was friendly. Duration of services included time for changing and instructions which was a bit disappointing.

Helpful?
Thank Ahilz
Red_Earth_Spa, Manager at Red Earth Spa, responded to this review

Thank you so much for your feedback, we are pleased that you were able to get a same day booking and that you enjoyed the facilities. The consultation and time it takes to get comfortable on the massage table should take no longer then a minute or two at most; as this is standard for all massage treatments. If you... More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?