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Red Earth Spa

Open Now: 10:00 am - 8:00 pm
Open today: 10:00 am - 8:00 pm
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Review Highlights
Lovely spa, no frills, but all amenities are available

Well, I just had one of the BEST massages I have ever had in my life at Red Earth. I have to admit... read more

Reviewed 11 June 2018
lorifromtheatl
,
Atlanta, Georgia
via mobile
Nice not Opulent

Nice ambiance in a very relaxed atmosphere. Lacked a bit of over the top service expected at spas... read more

Reviewed 17 April 2018
Eileen M
,
Sudbury, Canada
via mobile
Read all 140 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent47%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“steam room”(16 reviews)
“couples massage”(13 reviews)
“hot pools”(9 reviews)
About
Red Earth Spa is a full service spa with six treatment rooms including one dedicated to hydrotherapy. The Spa also features a manicure and facial room. The spa has a number of areas for clients to relax before, in-between or after a treatment. Come...more
Open Now
Hours Today: 10:00 am - 8:00 pm
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Suggested duration: 2-3 hours
Contact
521 Banff Avenue | Banff Caribou Lodge, Banff, Banff National Park, Alberta T1L 1B1, Canada
Website
+1 403-762-9292
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Reviews (140)
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Show reviews that mention
All reviewssteam roomcouples massagehot poolslovely spafoot massagemassage therapistspa experiencecucumber waterno pressure to buyplunge poolhighly recommend this spahot stone massagefantastic afternoonbanff springsvisit banffeminencerefreshments
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1 - 10 of 133 reviews
Reviewed 26 June 2018 via mobile

For past 4 years, me and my girlfriends visit Banff in June and we always visit Red Earth Spa and they never disappoint. Nice ambiance, hot pool, refreshments and excellent practitioners.

2  Thank Lisa G
Reviewed 11 June 2018 via mobile

Well, I just had one of the BEST massages I have ever had in my life at Red Earth. I have to admit, I was a little unimpressed going through the hotel to the spa. I wondered how it could match up with the 5...More

Thank lorifromtheatl
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 13 June 2018

Hi lorifromtheheatl, thank you so much for leaving this lovely review. It's wonderful to hear you had a great experience from start to finish! I have passed on your comments to Andrew, we're very lucky to have such gifted therapists on our team. Thanks again...More

Reviewed 17 April 2018 via mobile

Nice ambiance in a very relaxed atmosphere. Lacked a bit of over the top service expected at spas. I experienced a Great facial and average pedicure. No pressure to buy products as I have experienced at other spas. Found robes provided need upgrading, I tried...More

Thank Eileen M
Reviewed 3 April 2018

The Caribou Lodge and Red Earth Spa were very cool. The indoor heated pool was fantastic after a long day of hiking/skiing. The message @ Red Earth was very thorough and relaxing. I enjoyed the scented zen.... I would recommend treating yourself at least once!

Review collected in partnership with this attraction
Thank laurynkohut
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 8 April 2018

Dear laurynkohut, Thank you for commenting on your recent visit to the Red Earth Spa. I'm glad to hear you were able to treat yourself to a relaxing massage after your time on the slopes! We hope to see you again!

Reviewed 27 March 2018

We had booked massages and I also had a soak in the tub in the room. I think I would have rather had a longer massage than the soak in the tub because we just went into the hot tub after, which was pretty much...More

Review collected in partnership with this attraction
Thank RebeccaL4158
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 8 April 2018

Dear Rebecca L, Thanks so much for sharing your recent experience at Red Earth Spa. I'm happy to hear for the most part you enjoyed your time with us. We certainly encourage our therapists to listen to their guests throughout their treatments so I apologize...More

Reviewed 9 March 2018 via mobile

When you come in you are greeted and all is shown to you. Cold and warm Drinks and fruits are available at the lobby. Great massage therapist all performed in professional way. Liked the hot pool and change room a lot. Would highly recommend.

Thank Banff2013
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 28 March 2018

Dear Banff2013, Thank you for taking the time to comment on your recent visit to our spa. I'm happy to hear you enjoyed your experience with us and would recommend our facility to others. We hope you can join us again in the future.

Reviewed 7 March 2018 via mobile

Came to the spa for a smooth earth 60 minute pedicure with two girlfriends. We were greeted by the front desk reception, signed our waivers and made our way into the hot pools. Excited by the great customer service we received so far we could...More

1  Thank Brittany I
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 7 March 2018

Dear Brittany I Thank you for sharing your experience regarding your recent visit to Red Earth Spa. I'm sorry to hear you and your friends were left disappointed by the service you received during your pedicures If you wouldn't mind emailing me at your convenience...More

Reviewed 3 March 2018

From start to finish our visit was wonderful... the spa was a treat for my Mom. She loved every moment of our visit.. we stayed almost 3 hours. Very relaxing, professional service.. Highly recommend everyone to book at the Red Earth Spa when in Banff....More

Review collected in partnership with this attraction
1  Thank DebB4x4
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 7 March 2018

Dear debblinston, Thanks for leaving this fantastic review. I'm thrilled to hear your mom had a great experience during her visit at the spa. We look forward to welcoming each of you back in the future!

Reviewed 2 March 2018

Love the couples massage! The Red Earth Spa is a wonderful place to re-charge your mountain mojo. Your city stress will evaporate after a visit!

Review collected in partnership with this attraction
1  Thank L M
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 7 March 2018

Dear L M, Thank you for commenting on your experience at our spa. I'm happy to hear you had a wonderful time during your couples massage! We hope to see you again next time you're in Banff!

Reviewed 27 February 2018

My daughter and I enjoyed the massage and found the atmosphere and staff to be above and beyond. Thank you.

Review collected in partnership with this attraction
1  Thank Val D
Red_Earth_Spa, Manager at Red Earth Spa, responded to this reviewResponded 2 March 2018

Dear Valerie D, Thank you for commenting on your recent visit to Red Earth Spa. I'm happy to hear both you and your daughter enjoyed your experience with us. We hope to welcome you back in the future!

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Questions & Answers
Ask a question
604Beachbum
23 July 2016|
AnswerShow all 3 answers
Response from jennawilson1 | Reviewed this property |
Sorry just spotted this yes everything is all co ed
0
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kristenvig
3 November 2015|
Answer
Response from Laura M | Property representative |
The Red Earth Spa does not have any kids treatments at this time. You may want to call them direct to find out about any availability for the date of November 8. The best way to contact the spa is by phone: 1 800 563 8764... More
0
Votes