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Address: Av. de los Cocoteros s/n | Hotel Riu Vallarta, Nuevo Vallarta 63732, Mexico
Phone Number:
+52 322 226 7250

TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 31
  • 11
    Very good
  • 11
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  • 2

RIU Palace Pacifico has an wonderful spa with every service you can possibly want. The service is great and the ladies that work there are amazing. Try sticking your feet in the... read more

5 of 5 bubblesReviewed 10 December 2016
Sacramento, California
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109 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Sacramento, California
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 December 2016

RIU Palace Pacifico has an wonderful spa with every service you can possibly want. The service is great and the ladies that work there are amazing. Try sticking your feet in the tank with the fish that eat dead skin! From massages to waxing, all services are professionally provided with friendly staff. From the front desk ladies Cecilia and Danny... More 

Thank JanetGarwood
Sacramento, CA
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 28 August 2016 via mobile

Just returned from a trip to Nuevo Vallarta and the Renova Spa. We started going to RIU Palace Pacifico when it was first built, and that included visits to the spa. Earlier this year we purchased a home near the Palace, but we still go to the spa. We make our appointments before leaving the US so we know our... More 

Thank JaybirdSF
Hernando, Florida
Level Contributor
282 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 20 May 2016

Pleasant spa with traditional services. One exception: the fish tank exfoliation done by specialized Doctor Fish.

1 Thank Barbara M
Allendale, Michigan
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 March 2016

I had a shoulders, back, neck massage and added a cranial massage. I was offered to come a half hour early to take advantage of the hot tub and sauna on site (I did this). The massage was fantastic and I left feeling like a million bucks. They gave me a delicious hot tea after the massage. I would do... More 

Thank RedCou
Coal City, IL
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 17 February 2016 via mobile

Went to Renova Spa which appears to be a wonderfully designed facility, the problem is that it is mismanaged. Hotel advertises that a jacuzzi & sauna are available. You have to sign up to use them so we did, then the saunas don't heat up, the jacuzzi is luke warm & while awaiting my massage in the men's locker room... More 

Thank advantage101
Paulina_scubacaribe, Marketing Manager at Renova Spa, responded to this review

Good morning, We are very sorry for your disappointment. We do ask our clients to sign up in order to use the sauna and jacuzzi so that we don´t have too many people in at once, to keep a relax and quite ambiance. The sauna and jacuzzi have a maximum temperature imposed by the hotel and we cannot change it... More 

Salamanca, Mexico
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 February 2016

I took that trip because i was exausted after finishing a very hard period in my job, definitely, this spa was the only reason because the trip worth the price =) visit it and ask for Carmen. =)

Thank Miguel-Torres-Cisner
Stockton-on-Tees, United Kingdom
Level Contributor
28 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 January 2016

We booked into the Renova Spa and had a couples back massage and reflexology which was fab. We also used the Jacuzzis on occasion whilst staying at the Riu Vallarta for a chill and cool down, lovely little spa, although the sauna and steam room didn't seem to work very well.

Thank Leya B
Leicester, United Kingdom
Level Contributor
36 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 23 November 2015

On arrival at the RIU Pacifico Palace we booked an Exfoliation and massage which was great value and a 1st class experience for the family. - worth the money give it a go

1 Thank Mike H
Red Deer, Canada
1 review
5 of 5 bubbles Reviewed 14 November 2015 via mobile

My wife really liked her massage. Was her very first and was a great experience. The girl at the front desk was very helpful in assisting us with our inquiries. Would recommend. :)

Thank Marton R
Havre de Grace, Maryland
1 review
4 of 5 bubbles Reviewed 31 October 2015

My wife and I had a very relaxing and enjoyable massage.It was the perfect beginning to our vacation.

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?