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Diamonds International

Blvd. Marina | Puerto Paraíso Mall, Cabo San Lucas 61980, Mexico
+52 624 143 3954
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Review Highlights
EXCELLENT CUSTOMER SERVICE

Our Salesperson was ALVARO GOMEZ. He was very attentive from the moment we arrived in the store. He... read more

Reviewed 2 weeks ago
Gayel C
Sometimes it just takes one person to make your day

We were just window shopping and walked into Diamonds International where we were warmly greeted by... read more

Reviewed 30 August 2017
hmmom2017
,
Missoula, Montana
Read all 111 reviews
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Overview
  • Excellent67%
  • Very good16%
  • Average3%
  • Poor5%
  • Terrible9%
Travellers talk about
LOCATION
Blvd. Marina | Puerto Paraíso Mall, Cabo San Lucas 61980, Mexico
CONTACT
Website
+52 624 143 3954
Write a Review
Reviews (111)
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1 - 10 of 106 reviews

Reviewed 2 weeks ago

Our Salesperson was ALVARO GOMEZ. He was very attentive from the moment we arrived in the store. He brought us refreshments and offered us a comfortable place to sit. The store manager also gave us excellent service and waited on us the entire time we...More

Thank Gayel C
Reviewed 30 August 2017

We were just window shopping and walked into Diamonds International where we were warmly greeted by Ricardo. We weren't looking for anything in particular and Ricardo respected that. As we were browsing we started chatting with him and realized that we had a lot in...More

Thank hmmom2017
Reviewed 26 August 2017

Visited the Cabo store in December, 2016. Staff were very personable and provided excellent service. I was unable to obtain a response from this store using the email address they provided at the time of purchase so I contacted the DI representative handling reviews from...More

Thank hammargrenfamily
Reviewed 9 August 2017

My wife and I cruise on Norwegian Cruise Line all the time and have listened to numerous talks on board the ship about how good Diamond International is and that the Crown of Light is such a great Diamond. So I purchased a $3500.00 Crown...More

Thank garyhall46
Reviewed 6 August 2017 via mobile

Came in to Diamond International, to be greeted by Alberto Diosdado. He was great and helped up find two great watches. Couldn't have asked for better service!!

Thank Renegators
Reviewed 25 July 2017 via mobile

I have lost two diamond tennis bracelets. My husband has promised me ONE more! Well Dinesh and Marcos Medrano helped me to pick the perfect one! So excited and they were awesome to work with. Going back tomorrow to buy matching earrings. Even got earrings...More

Thank veronicavonblon
Fernando G, Director Comercial at Diamonds International, responded to this reviewResponded 29 July 2017

Dear Veronicavonblon, Thank you very much for your feedback. We hope we will be able to serve you and your family again in the future. Best Regards,

Reviewed 17 July 2017

The attention I received when I went into Diamonds International on vacation was impeccable. Dinesh, Alvaro and Froylan made my day with a new wedding ring set. I highly recommend them. The jeweler, Froylan was able to size and set my diamond while I waited....More

Thank vferguson6309
Fernando G, Director Comercial at Diamonds International, responded to this reviewResponded 21 July 2017

Dear vferguson6309, Thank you very much for your feedback. We highly appreciate the time you spent with us and you mention about our jeweler. A few customers have the possibility to enjoy his work and always is amazing listen good comments about him and all...More

Reviewed 30 June 2017

I went to Diamonds International in Cabo to get a replacement watch band for a Phillip Stein Watch that I purchased years ago in Jamaica. Odd width, Ricardo was very patient and extremely helpful in this process. He was friendly, courteous and knowledgeable about the...More

Thank ClevelandOhioZeke
Fernando G, Director Comercial at Diamonds International, responded to this reviewResponded 21 July 2017

Dear ClevelandOhiaZeke, Thank you very much for your feedback. We highly appreciate your loyalty and the time you spent in our stores around the world. We are always working to improve the best service and knowledge about our products. We know Ricardo is amazing! Thanks...More

Reviewed 26 June 2017 via mobile

We had a very memorable experience with Diamonds International in Cabo. The quality of the merchandise was excellent and was only exceeded by the friendly and knowledgeable customer service provided by Alberto Diosdado. He stands out as one of the most warm and genuine salespersons...More

Thank Carole M
Fernando G, Director Comercial at Diamonds International, responded to this reviewResponded 29 June 2017

Dear Carole M, Thank you very much for your feedback. We highly appreciate the time you spent in our store and your comments about our customer service through our Alberto Diosdado and Dinesh. We are always working to improve the best service and merchandise to...More

Reviewed 14 June 2017 via mobile

The customer service here was excellent! Alberto Diosdado and Dinesh were very patient, informative, and knowledgeable with every question we had.More

Thank sonie f
Fernando G, Director Comercial at Diamonds International, responded to this reviewResponded 15 June 2017

Dear Sonie F, Thank you very much for your feedback. We highly appreciate the time you spent in our store, choosing your desired piece of jewelry. It's important for us to learn that we managed to create a knowledgeable and informative experience. We hope we...More

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