Los Cabos Tourism Board
Los Cabos Tourism Board
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Los Cabos Tourism Board official CVB for the Los Cabos destination, offers information, guides, group and conventions meeting planner guides, golf representatives and more.
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2.0
64 reviews
Excellent
12
Very good
4
Average
5
Poor
3
Terrible
40
newtonmum
Newton, MA135 contributions
Mar 2022
Our first time in Los Cabos, a beautiful paradise place with lovely warm people, only to be spoiled by our extremely unpleasant car rental experience when we first set foot on this land.
Make the reservation through Kayak/E-dreams (will complain to both companies). Didn't bother to check reviews (Mistake No 1). Mistake No 2 be aware of shady businesses such as this Mexican outfit (Stick with a reputable global company such as Hertz/Avis at all cost, especially in a third world country). To make the long story short, we were forced into a $597 extra in basic insurance for a very sad looking car that has a broken windshield. The very next day (after only driving from the lot to the hotel), two flat tires. Roadside assistance showed up 2 hours later. For all I know, we drove off the lot with the two flat tires after I repeatedly asked the manager if there is anything else wrong the car. Just don't ruin your hard earned vacation by engaging with these people.
Make the reservation through Kayak/E-dreams (will complain to both companies). Didn't bother to check reviews (Mistake No 1). Mistake No 2 be aware of shady businesses such as this Mexican outfit (Stick with a reputable global company such as Hertz/Avis at all cost, especially in a third world country). To make the long story short, we were forced into a $597 extra in basic insurance for a very sad looking car that has a broken windshield. The very next day (after only driving from the lot to the hotel), two flat tires. Roadside assistance showed up 2 hours later. For all I know, we drove off the lot with the two flat tires after I repeatedly asked the manager if there is anything else wrong the car. Just don't ruin your hard earned vacation by engaging with these people.
Written 29 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tan P
5 contributions
May 2022 • Couples
If you are Asian like myself, don’t go to Los Cabos. Everywhere I went, I had a feeling that we are ghosts with lengthy wait and nobody came to ask what we need. On the other hand, White people around us came after but always got taken care very well. We kept asking ourselves: are we invisible? We stayed at a 5 star all inclusive hotel and still had that experience. I would never come back to Los Cabos.
Written 20 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3Ring
Tijuana, Mexico60 contributions
July 2022
I received a confirmed rental rate of $201 via Priceline. When I arrived I declined the offered insurance as I have my own insurance for driving in Mexico (I have a home and car in Mexico and Mexican issued coverage). Budget demanded $65 from me to use my own valid insurance. After the trip I contacted Budget and they were no help. Priceline also refused to honor the rate they provided.
Written 8 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca R
1 contribution
Mar 2023
We had a great trip but for one thing... America Car Rental out of the Airport. They quote one price online and then nearly double the price for "required/mandatory" insurance. Then when you return the vehicle, they charge $60 to clean it out. Our van had sand from the beach. I asked for a broom so that I could sweep it out and they said no -
charging an extra $60. Finally, the vehicles are not new. We had a hard time opening one door. I read other reviews on them and it appears they are consistently shady. Find a different company.
charging an extra $60. Finally, the vehicles are not new. We had a hard time opening one door. I read other reviews on them and it appears they are consistently shady. Find a different company.
Written 25 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd C
1 contribution
Mar 2024 • Family
Avoid Europcar in Mexico at all costs. Had to wait 2 hours at the Cabo downtown office for a car to come from the airport even though I had a reservation. The agent then forced me to buy the optional insurance and said if I didn’t “No car for you”. I had no option as the other companies did not have any cars available. It is my mission to inform everyone that they are a horrible company; just google the reviews all over the web. They hook you in with low rates however the hidden fees and BS insurance scam is rampant.
Written 10 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ctwoolley
Houston, TX5 contributions
Oct 2021 • Solo
I hadn't visited Cabo San Lucas and thought that it was time. Either the Covid or ripoff mentality is keeping people away. Restaurants are so-so. I found the food to be overly seasoned and improperly cooked. So, I checked this off my list and I won't be back...
Written 17 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tedh2
Simla, CO11 contributions
Mar 2013 • Friends
DO NOT buy this travel vaction dicount program. They will take your money and you do not get anything. They try and get you to sell the your time share to them and then you will loose that. BUYER BEWARE.
Written 5 May 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChrisJeanes
3 contributions
Oct 2011
I can assure you that we had NO issues in this beautiful resort city. This is like being in another world. Everyone here was so nice and helpful. Right now I know Mexico is a hot button related to your personal security but I just did not find an issue in this place. Hope you have fun there.
Written 20 October 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana S
Omaha, NE6 contributions
Aug 2014 • Friends
It was the worst experience renting a car ever. There was over an hour delay in checking our car out and they said it was because the car was being cleaned. When we got it it was filthy inside and out. We immediately drove to a gas station to wash the windows and wipe down the interior. Never ever will we rent from Fox again and would encourage you not to as well.
- Diana from Omaha
- Diana from Omaha
Written 18 August 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DerrickC44
Pearland, TX2 contributions
June 2014 • Family
Got to Cabo June 8 , having reservations for a 10 passenger van made well over 2 months before arrival ! Exiting the airport where all the car rental reps show up and we approached Fox, it took him two minutes to find our reservations, once he found them he promptly said that Fox did not have the vehicle and turned away to continue meeting potential customers . WHAT ? WHOA ! When approached again on the issue, he simply hunched his shoulders ( indicating whatever ) and after speaking in broken English at the beginning of the encounter, quickly had no understanding of what was being said ! Not only didn't he acknowledge but he offered no assistance to try to direct us to another rental company to assist us , that's unacceptable !
Written 19 June 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is there a place to buy a bottle of tequila with your picture on it in Cabo San Lucas
Written 15 August 2020
I need to rent a car in Cabo. Was hopping to do this at Airport but have seen some bad reviews. Has anyone had a good experience?
Written 2 September 2018
Most rentals at the airport will not rent to you if you do not agree to a time share presentation. Agree and then Do Not Go To The Presentation because they will not honor their $$$ commitment and neither the credit card company nor the rental company will be on your side. Rent in town or better through your hotel! Or at the airport and understand you will NOT get any money off the rental. Full price is about $70 per day full coverage no matter where you rent. You can do a cash presentation during the week if you really want. The airport rentals are not honest, period.
Written 4 September 2018
How did you make reservation? Online? Phone?
Written 12 June 2016
Trying to tell if Thrifty resolved this problem. I too have received assurances from cc company but want a reliable company we can rent form.
Written 10 June 2016
We too were scammed by Thrifty. Try Avis or Hertz or perhaps your place of lodging can do something for you.
Written 11 June 2016
Has anyone rented a car from Hertz at airport? Experience? Open 24/7?
Drive time from airport to corridor resort?
Written 7 May 2016
No, but make sure you have insurance snd not just your card you carry in your glovebox.
Written 7 May 2016
Day trip suggestions/ info with our car rental. Suggestions for reasonable cost restaurants in Cabo?
Written 29 April 2016
Jo B
Stayton, Oregon
Would like to rent a car at or near airport. Lots of comments on who not to use. A couple of years ago we had okay service with Alamo. Folks on tripadvisor gave us a name of Alamo's manager but we did not keep it. Can you help? What did you do for insurance?
Written 23 March 2016
Go to alamo.mx or whatever.mx, buy the liability insurance. They are all crooks. They will try to rip u off even if u buy the insurance online with the same company. Take the names/statement from clerk. I would even have them sign the paper when they try to force u to buy more insurance.
Written 24 March 2016
I am reading all these negative reviews on rental car companies in cabo. Is there any good places to rent a car in Cabo?
Written 24 February 2016
I wouldn't say for a fact but I didn't hear anything bad about Hertz or Avis. I'd expect they charge more but it may worth it to avoid being scammed.
Written 28 February 2016
How handicapped accessible is this resort?
Are there elevators to the different floors where the rooms are located?
I want to travel with my elderly father who is 88-and he uses a cane.
Stairs would be out of the question.
What is included in the "all inclusive package"?
Well the hotel leave us alone about purchasing a time share? We are not interested in
purchasing AT ALL.
Thanks for your help!
Written 29 May 2015
On my screen, you're asking hotel/resort questions (stairs, etc.) about the San Lucas Travel Center in Cabo San Lucas.
I can't help you because I never visited the Center.
Sorry.
Written 30 May 2015
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