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Cabo San Lucas Visitor Information Center

Review Highlights
Thrifty Car Rental TRIED TO RIP ME OFF LIKE EVERYONE ELSE!

Like most other travelers, I decided to book my reservation online for my car rental. The price... read more

Reviewed 27 October 2018
Sherpa828980
,
Cabo San Lucas, Mexico
DO NOT RENT FROM EUROPCAR!!

In my case, I was upgraded without my consent. I noticed the charge in very small print after the... read more

Reviewed 11 May 2018
oz3340
,
Prince Rupert, Canada
via mobile
Read all 45 reviews
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Traveller Overview
  • Excellent24%
  • Very good8%
  • Average6%
  • Poor2%
  • Terrible60%
1 week ago
“Good experience no ripoff attempts; third time renting”
26 Oct 2018
“Thrifty Car Rental TRIED TO RIP ME OFF LIKE EVERYONE ELSE!”
About
A visitor's center offering maps, brochures and hotel recommendations by a bilingual staff.
Contact
Calle Medero | Between Hidalgo and Guerrero, Cabo San Lucas 23410, Mexico
Website
52-114-3-4180
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Reviews (45)
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LanguageEnglish
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1 - 10 of 43 reviews
Reviewed 1 week ago

I have heard all the horror stories about renting in Cabo and I'm sure it partly depends on who is behind the counter at the time you go to Budget, but this is the third time I've rented from their location near the airport and...More

Date of experience: November 2018
Thank Boole
Reviewed 27 October 2018

Like most other travelers, I decided to book my reservation online for my car rental. The price difference as quoted online and in person was enormous! In every way these fiends attempted to scam me when they could. My initial price was $70 for a...More

Date of experience: August 2018
Thank Sherpa828980
Reviewed 20 June 2018 via mobile

Had an absolutely marvelous day boating around the Bay of Cortes and traveling out to Lands’ End passing the Arch and some very amazing scenery. The day was beautiful and sunny, the water was calm and beautiful and see-through. There were many boaters in the...More

Date of experience: June 2018
Thank marieL3675ZW
Reviewed 11 May 2018 via mobile

In my case, I was upgraded without my consent. I noticed the charge in very small print after the fact so when I returned the car, I asked them what this charge was? The first thing out of the representatives mouth was "you did not...More

Date of experience: February 2018
2  Thank oz3340
Reviewed 17 April 2018

So, they make you take out the full coverage at inflated rates and force you into a time share presentation saying they'll comp the full coverage. Then, they mark your 'COUPON' $0 owed and charge your credit card anyway. The credit card company (Bank of...More

Date of experience: March 2018
2  Thank canadaroy
Reviewed 27 March 2018

just returned from a great trip to cabo March 2018. beware of this company, they are dishonest thieves. they forced us to buy Mexican insurance. car retal $80 for the week, wanted insurance of $450 for the six days. In a tourist brochure in our...More

Date of experience: March 2018
1  Thank Steve S
Reviewed 10 March 2018

We rented from Budget and all was good. We have nothing to complain about. I pointed out all the minor things that I saw on the outside and inside of the car. We asked to have the car delivered to us with a full tank...More

Date of experience: February 2018
2  Thank Eyvonne K
Reviewed 7 February 2018 via mobile

We booked online with Hotwire for a full size car for a week and paid car protection, total cost $82. When we arrived at their counter and after 2 hours waiting they said they don’t honor our insurance policy and charged us $478 for insurance....More

Date of experience: February 2018
2  Thank KimDinh2018
Reviewed 1 September 2017

Worst experience I have ever had in Mexico or traveling internationally. Booked a reservations through Hotwire for $8/day and bought the Allianz international insurance which we have used in numerous other countries. Dollar guys said it wasn't valid in Mexico (which it is) and without...More

Date of experience: August 2017
3  Thank hawkdaddy23
Reviewed 25 August 2017 via mobile

Walk right past this joke of a counter. No help to be found they’re gonna try to push you to the counter and sell you timeshare presentations. This should be criminal at the airport. This was actually one of the most annoying and rude parts...More

Date of experience: August 2017
3  Thank Brix510
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Questions & Answers
Ask a question
Relaxme13
3 September 2018|
AnswerShow all 3 answers
Response from canadaroy | Reviewed this property |
Most rentals at the airport will not rent to you if you do not agree to a time share presentation. Agree and then Do Not Go To The Presentation because they will not honor their $$$ commitment and neither the credit card... More
0
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SSMATZ
10 June 2016|
AnswerShow all 3 answers
Response from EWB-in-MB | Reviewed this property |
We too were scammed by Thrifty. Try Avis or Hertz or perhaps your place of lodging can do something for you.
1
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