Cenote Zacil-Ha
Cenote Zacil-Ha
4.5
8:00 AM - 6:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Sunday
8:00 AM - 6:00 PM
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  • Jackie M
    Aiea, Hawaii41 contributions
    5.0 of 5 bubbles
    Gorgeous cenote with food, drinks and even a little gift shop!
    This is my fourth visit! Absolutely love this cenote. Really fun vibe with food and drinks available. I appreciate the lifeguards and friendly wait staff. It’s nice when strangers can have fun together, cheering each other to jump off the little cliff or use the zip line into the water. The nice wooden tables and chairs keep with the natural jungle vibe of the place. There are also two swimming pools in the back near the restrooms- one has a water slide that is probably fun for children. Easy to stay in the shade with all the foliage and plenty of parking. The margaritas are the bomb! I’m not sure which mix they use but it’s one of my favorites. There’s now a train that does a safari but we didn’t have time to check it out. Maybe next time! The water is very clear, and there’s a small area you can swim to be actually inside the cave- most is open air. Lots of fish!
    Visited January 2024
    Travelled with family
    Written 13 January 2024
  • Trey
    Nashville, Tennessee532 contributions
    5.0 of 5 bubbles
    Slightly less crowded swimming hole
    Our driver recommended this Cenote as being a little off the tourist path and glad he did (shout out to Edgar) We could have spent all day here. The cenote is beautiful with clear fish filled water and beautiful views of the underwater caves. There are two platforms you can leap from. There is also a zip line you can fall from for 10 pesos. The surrounding area really blends with the jungle and has plenty of seating. Definitely rent a swim mask for 50 pesos or bring your own so you can really see everything. . There is a small restaurant and bar that serves local beer we recommend the Tulum beer. The staff is really helpful and friendly with many speaking English. There is also a safari tour we didn't try. Finally a nice little gift shop with good prices.
    Visited January 2024
    Travelled with friends
    Written 19 February 2024
  • Runnerny2244
    Smyrna, Georgia1,095 contributions
    5.0 of 5 bubbles
    Awesome Experience!
    I loved a few things about this place. It wasn’t busy, not expensive and pretty peaceful. The people that run it were really great. It’s definitely a beautiful place to take a swim and get away from the crowds and heat. Food and drinks were really good. Would come here again.
    Visited April 2024
    Travelled with friends
    Written 21 April 2024
  • Dan
    North Carolina46 contributions
    5.0 of 5 bubbles
    Wonderful Little Cenote!
    This is a cute little Cenote is just a 15-20 minute drive from Tulum (towards Coba). It will be on your left when getting off the highway, right after the Car Wash (Aktun-Chen) Cenote's entrance. You will drive on a gravel road and pass a gate with a ramp on the right. The entrance to the park will be on your left. Turn left and then park on the right side of the entrance since that will provide shade in the hot afternoon. We arrived into the park just before opening (10am). We were the first ones to arrive and had the Cenote to ourselves for the first hour. We paid $300 pesos per person (approximately $16 USD). They accept only pesos and not credit card at the entrance. The Cenote experience was amazing as the water was crystal clear. There are two platforms to jump off from into the water (one is about 4 feet tall, and one is about 10 feet tall) and even a zip line! The zip line costs $10 pesos per usage. A lifeguard will help you get on and blow a whistle when you need to drop into the Cenote. There are also steps you can take to walk down into the water. They provide life vests (will need to give them your ID which they will hold on to) and lockers ($20 pesos). There is only one restaurant which will accept Visa as a form of payment. There are also areas where you can purchase snacks. We used the pool and went down the slide several times. The pool and the slide opens at 11am. We loved our experience at Zacil-Ha Cenote as it was small and not crowded. We definitely plan on returning the next time we are in Mexico.
    Visited August 2024
    Travelled with family
    Written 17 August 2024
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4.5
4.5 of 5 bubbles320 reviews
Excellent
163
Very good
101
Average
43
Poor
9
Terrible
4

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Trey
Nashville, TN532 contributions
5.0 of 5 bubbles
Jan 2024 • Friends
Our driver recommended this Cenote as being a little off the tourist path and glad he did (shout out to Edgar) We could have spent all day here. The cenote is beautiful with clear fish filled water and beautiful views of the underwater caves. There are two platforms you can leap from. There is also a zip line you can fall from for 10 pesos. The surrounding area really blends with the jungle and has plenty of seating. Definitely rent a swim mask for 50 pesos or bring your own so you can really see everything. . There is a small restaurant and bar that serves local beer we recommend the Tulum beer. The staff is really helpful and friendly with many speaking English. There is also a safari tour we didn't try. Finally a nice little gift shop with good prices.
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dan
North Carolina46 contributions
5.0 of 5 bubbles
Aug 2024 • Family
This is a cute little Cenote is just a 15-20 minute drive from Tulum (towards Coba). It will be on your left when getting off the highway, right after the Car Wash (Aktun-Chen) Cenote's entrance. You will drive on a gravel road and pass a gate with a ramp on the right. The entrance to the park will be on your left. Turn left and then park on the right side of the entrance since that will provide shade in the hot afternoon.

We arrived into the park just before opening (10am). We were the first ones to arrive and had the Cenote to ourselves for the first hour. We paid $300 pesos per person (approximately $16 USD). They accept only pesos and not credit card at the entrance.

The Cenote experience was amazing as the water was crystal clear. There are two platforms to jump off from into the water (one is about 4 feet tall, and one is about 10 feet tall) and even a zip line! The zip line costs $10 pesos per usage. A lifeguard will help you get on and blow a whistle when you need to drop into the Cenote. There are also steps you can take to walk down into the water. They provide life vests (will need to give them your ID which they will hold on to) and lockers ($20 pesos).

There is only one restaurant which will accept Visa as a form of payment. There are also areas where you can purchase snacks. We used the pool and went down the slide several times. The pool and the slide opens at 11am.

We loved our experience at Zacil-Ha Cenote as it was small and not crowded. We definitely plan on returning the next time we are in Mexico.
Written 17 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

andrewanddaisy
Bath, UK24 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
Beautiful small cenote - no crowds when we visited so enjoyed a peaceful few hours.
Nice menu and drinks available.
Zip wire across the cenote for $10 which lasted about 10 seconds max but people
Seemed to enjoy it
Able to swim into small cave area
Lots of little fish
Easy to jump into or climb via steps
Written 3 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fantasia77
Longueuil, Canada454 contributions
3.0 of 5 bubbles
Feb 2024 • Friends
We had a friendly welcome upon entry. On the other hand, I didn't know that the safari was included.

I was disappointed to see that it is a very small cenote, with deep water (flotation vest included in the price). The color of the water is beautiful and crystal clear.

You can jump there with a zip line (supplement of 10 pesos).

There are 2 artificial swimming pools. But that doesn't have much appeal for us, because it's the cenote that interests us.

The big problem is the lack of deck chairs: 4 at the swimming pool and 4 around the cenote. And yet, the site was not that busy. Those at the swimming pool were not in good condition.

Toilets: those at the swimming pool were not clean and there was a lack of paper.

Locals pay half the price (150 pesos) and I'm okay with that. Tourists like us pay double (300). When you don't have places to relax on a deck chair, you find the price really too expensive. On the other hand, there are plenty of tables and chairs for eating.

The only really interesting point was the Petirrojo restaurant. We really enjoyed our meal. Reasonable price. Beautiful presentation of the dishes and it was tasty. The garlic shrimp was really good.

We didn't take the little train tour because we didn't know it was included. And when I saw the animal statues at the entrance, I suspected that we weren't going to see real animals.

The price should be reviewed. I read that it was 200 pesos last year and I think it's more reasonable than 300, especially with the state of the facilities. Please invest in lounge chairs or more hammocks for the comfort of your guests.

Unless you know that they have invested in the facilities, I would not recommend, unfortunately.
Google
Written 13 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mike S
Rockford, MI103 contributions
4.0 of 5 bubbles
Mar 2022
A unique swimming cenote that was super clean with friendly staff. This spot was included in one of our excursions (along with Tulum). The cenote was very clear and offered a cave-like experience on the side as well. They have a small snack shop and a bar near the lodges. This would be a fun experience to stay at over a hotel in the area and it appeared to be a fairly cheap option in $USD.
Written 6 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

crizzi82
Venafro, Italy19 contributions
3.0 of 5 bubbles
Aug 2024 • Family
The Cenote is small but pretty, crystal clear and icy water! We stayed two nights (too many) just a day, a couple of hours... at 17:30 the Cenote closes then also restaurant service. Those staying overnight will have to get food and drinks!
Automatically translated
Written 1 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bob
Chardon, OH1,872 contributions
5.0 of 5 bubbles
Mar 2023
We stopped at this cenote for relief from the afternoon heat as part of a birdwatching tour with EcoColors. We really liked it here and spent a few hours. The cenote itself is fairly small...it has a great jumping area and some cave areas to swim in. The best thing about it is there are not crowds like the others in the area.

They have a cafe and gift shop, a hammock lounging area, some small pools for kids or more relaxed soaking than the cenote. It seemed like many local people were here.
Written 2 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Paulina García
Cancun, Mexico10 contributions
4.0 of 5 bubbles
Oct 2023 • Family
It is a beautiful cenote, there is a pool, restaurant, chairs and tables to spend the day. I would name it as a water park for locals. There are discounts for Quintana Roo residents presenting the ine. They charge you extra to bring coolers. Everything is very good, the tickets are no longer as cheap as before.

It is not the most impressive cenote like others in Tulum or Valladolid, but it is great if you live in the area and go with your family, you can stay all day without problems.
Google
Written 26 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cindy L
1 contribution
5.0 of 5 bubbles
Mar 2024 • Family
Beautiful and crystal clear. Adults and children over one meter 150, seniors free inapam, foreigners 300. Arrive early to get the best table, very good service and food. Zipline lines 10 pesos. You will surely have fun.
Google
Written 27 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JayToner
Belfast, UK619 contributions
3.0 of 5 bubbles
Dec 2023 • Couples
I looked for cenotes that might be quieter and messaged these guys before driving out there for the afternoon. I think the entrance fee of 300 pesos is overpriced for what you get. The cenote is small but has a zip line for 10 pesos per go. This should be included in the entrance. It is a lovely complex but tired and in need of maintenance and painting
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Cenote Zacil-Ha - All You MUST Know Before You Go (2024)

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