Cirque du Soleil Joyà

Cirque du Soleil Joyà, Playa del Carmen: Hours, Address, Cirque du Soleil Joyà Reviews: 4.5/5

Cirque du Soleil Joyà
4.5
Tuesday
5:00 PM - 12:00 AM
Wednesday
5:00 PM - 12:00 AM
Saturday
5:00 PM - 12:00 AM
About
JOYÀ by Cirque du Soleil combines culinary and performing arts in an intimate theater setting to engage the audience's five senses. Drawing on Mexico's history and heritage, JOYÀ tells the story of an alchemist and his granddaughter embarking on a quest to uncover the secrets of life. JOYÀ takes residency exclusively at the Cirque du Soleil Theater in Riviera Maya at Vidanta Riviera Maya.
Suggested duration
2-3 hours
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Popular mentions

4.5
4,015 reviews
Excellent
2,979
Very good
589
Average
255
Poor
106
Terrible
86

Dina M
1 contribution
Excellent show
Nov. 2021 • Couples
Champagne, appetizers and overall COVID-19 compliance. They make you feel welcome and safe. Beautiful theater.
Written 1 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Cirque du Soleil JOYÀ at Riviera Maya!
Written 1 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nick C
1 contribution
No changes allowed
Nov. 2021 • Couples
Booked the wrong day over a week in advance by mistake
They wouldn’t change the date or let anyone else go in my place
Appalling!! A waste of £200!!
Written 1 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello Mr. Nick! Thank you very much for contacting us. The purchase of tickets that you made was done through a platform external to the official site of Cirque du Soleil JOYÀ, so the correct way to request the change of date was through the page where you made the purchase since we in system we do not have information of request of change of date. We apologize for the inconvenience this may cause you.
Written 1 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Angel G
1 contribution
worse experience I ever had
Nov. 2021
I had booked to see this show in advance to bring my whole family for a family vacation that we had planned. When I went to the booth to get our tickets, they had informed me and other families that bought through this website had all their tickets were canceled and weren't able to do anything about it. I would like to speak to someone about receiving a full refund on our tickets since we did pay for a full dinner experience that we did not get. I would definitely not be booking or advice anyone using this website to book anything from here.
Written 28 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello! We feel sorry you had a different experience than we had prepared for you. Thank you for your review. Feel free to provide us all the details at customerservice@cdsrivieramaya.com We will make sure to pass the feedback to the pertinent department.
Written 1 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

FIC M
Olive Branch, MS9 contributions
Breathtaking!
Nov. 2021
I have seen all of the Cirque de Sol shows offered in Vegas already so I thought that I knew what to expect which would have not been disappointing, but has a different spin on it. Starting with the dinner, it was a show all by itself. The servers were fantastic, but the presentation of the 3 course meal just blew my mind. I am a southern boy from Memphis, TN so I would say that the food was decent. Not bad, but nothing spectacular. Yet, I promise that the way the food is presented to you will more than compensate for the food unless you like the taste of fancy food. Then the show itself. It still has the breath-taking performances, but the setting is much more intimate and right in your lap. I had the VIP package (highly recommended) so my table got an unexpected treat, there was a whole routine right on top of out table that was mesmerizing. The show was funny and had so many moments that had me on the edge of my seat. It is definitely worth every dollar so if you get the chance, please experience it!
Written 27 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written 1 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

bvassale_123
florida8 contributions
See JOYA!
Nov. 2021 • Family
What an experience! Not just the show but the Preshow bar and walking the area. The theatre is beautiful. Just a wonderful time. It’s a must . Half way between playa del Carmen and Cancun- a bit of a drive but worth it.
Written 27 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Cirque du Soleil JOYÀ at Riviera Maya!
Written 1 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kianna
Memphis, TN8 contributions
Beautiful
Wonderful experience and very different from other cirque shows I have been to. The dinner was quite interesting but delicious. I enjoyed the presentation and the service was excellent. The show was entertaining and I enjoyed how the audience was also immersed in the show as well! One of the performances occurred right on our table which was so cool. Highly recommend this experience.
Written 26 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written 1 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Andrew C
Gateshead, UK288 contributions
Great experience
An amazing setting amongst the jungle. The location is very impressive and sets the tone.

We booked champagne and appetisers which were nice.

The show is very different to the style in Vegas but impressive in different ways with many talented performers.

My one criticism would be that it felt very squashed between the tables and due to Covid not great sharing dishes with a stranger
Written 24 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written 25 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Anitalam
13 contributions
Fantastic!!
Nov. 2021 • Friends
Joya is the best thing you can do while visiting Riviera Maya. Definitely do the dinner. 3 courses of exquisite cuisine. A bottle of French champagne. Starter cocktail. An amazing band before the show. Really it’s the best value ever!!! Just do it. You will leave the theatre dancing!!
Written 9 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us! We were happy to see you. Come back to visit us soon! 🎪
Written 10 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jay S
Toronto, Canada184 contributions
Wow! Wow! Wow! This is a must see performance 🎭
The property, the way we were greeted, the exotic drinks, the theatre, the staff, the over the top culinary experience, the costumes, the performers, the story line, the band, were ALL over the top!!!

I highly recommend going with the dinner and the show. The culinary experience is beyond anything we’ve ever experienced!

Definitely worth an evening off your resort.
Written 6 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written 8 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

R-RYD
Pottstown, PA217 contributions
Enjoy Joya!!
If you’ve never been to a Cirque de Soleil GO! This was a great show and the dinner although expensive- over the top. It’s a relatively small theater so there’s not a bad seat in the house even if you choose the “show only” option. If so Nektar right next door is a wonderful option beautiful al fescra dining. I’ve been to a few Cirque de Soleil s and this was the best.
Written 6 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Cirque du Soleil JOYÀ at Riviera Maya! We were happy to see you. Come back to visit us soon! 🎪
Written 8 November 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Cirque du Soleil Joyà

Cirque du Soleil Joyà is open:
  • Tue - Wed 5:00 pm - 12:00 am
  • Sat - Sat 5:00 pm - 12:00 am
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Cirque du Soleil Joyà tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 2 Cirque du Soleil Joyà tours on Tripadvisor