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  • Excellent74%
  • Very good24%
  • Average2%
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“cool water”(3 reviews)
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Playa del Carmen, Mexico
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Reviews (93)
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1 - 10 of 33 reviews
Reviewed 4 days ago via mobile

This was an amazing trip . My family and I loved it . Pablo our tour guide was amazing. You can tell he loves his job and what he does .He was very friendly. He made our trip extra fun . Definitely recommend this trip...More

Date of experience: December 2018
Thank kxblumberg
Reviewed 20 October 2018 via mobile

We had James as our guide. He greeted us as soon as we arrived and was very welcoming. As were all of the employees there, with their outgoing personalities and warm smiles. James was comical as well as very informative! The tour was longer than...More

Date of experience: October 2018
Thank Kathleen H
Reviewed 18 March 2018 via mobile

Our guide Marcelo was so fun! He was very knowledgeable and interactive with us, which made the trip even more enjoyable. Will definitely return!

Date of experience: March 2018
Thank Alicia B
Reviewed 21 January 2018

We had a great time snorkeling and swimming, it was a cave, so dark, but adventurous, got to close to the formations. Outstanding !

Date of experience: January 2018
Thank Edward0242018
Reviewed 12 January 2018 via mobile

We went to the Chaaktun Caverns today while visiting Playa Del Carmen from a cruise! Felipe was our guide and was very friendly but also informative! I am so glad we spent our day swimming in beautiful caverns! Such a cool place. Highly recommend from...More

Date of experience: January 2018
Thank JohnT1965
Reviewed 17 October 2017

These are beautiful caves and after being in a lovely sea resort, going into these caves was a good experience. Of course there is water but the whole journey is fun and safe.

Date of experience: September 2017
Thank YashwantPatel
Reviewed 3 September 2017

Amazing attraction , Really humid underground and does get wet and dark in area, Tends to get a little busy as well so be warned, Really surreal walking under al the sharp rock that have been made by the water over years, A must to...More

Date of experience: December 2016
Thank Nick2509
Reviewed 14 July 2017

We visited Chaaktun as part of a cruise excursion. I'm so very happy we selected this stop on our short trip because we were able to do and see so much with this selection. The caverns are beautiful--simply stunning! It definitely feels like a trip...More

Date of experience: January 2017
Thank Ashley N
Reviewed 6 June 2017 via mobile

My mom and I went on this excursion with carnival cruise lines. I am so happy we decided on this! Marcelo, our guide, was funny and informative and definitely made us feel relaxed when we were a little reluctant to swim in the cool water....More

Date of experience: June 2017
Thank Amanda C
Reviewed 22 March 2017 via mobile

My husband and I decided on this cenote tour after a lot of research, and we both felt that we made the right decision. Ricardo, our guide, was informative, helpful and had a great sense of humor. We really did feel like we entered the...More

Date of experience: March 2017
Thank jesusitadelnorte
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Carol R
17 June 2015|
Response from 20Mika2012 | Reviewed this property |
We didn't use a real tour company. This was suggested after we didn't want to go to the other trip from a street tour place near the Royal Hotel. They actually served it up as "Chaaktun.."... we took a cab they provided... More