We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Carretera federal 307, Playa del Carmen 77510, Mexico
Phone Number:
+52 984 802 8752
Website
Description:

Our ancient spa, in one of the best locations of Riviera Maya, enjoy all...

Our ancient spa, in one of the best locations of Riviera Maya, enjoy all our treatments at Xcaret park.

read more

TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 14
    Excellent
  • 7
    Very good
  • 1
    Average
  • 0
    Poor
  • 1
    Terrible
Great location

The resort has a nice location you feel like u are in a jungle, its connected with Xcaret park.the service is great everyone is there to help you but don't get fooled from some of... read more

4 of 5 bubblesReviewed 18 January 2017
NadiaChi2
,
Chicago, Illinois
via mobile
Add Photo Write a Review

84 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 23: English reviews
Chicago, Illinois
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 January 2017 via mobile

The resort has a nice location you feel like u are in a jungle, its connected with Xcaret park.the service is great everyone is there to help you but don't get fooled from some of the employees who are trying to sell you a sort of tine share they can be a bit annoying, as far as food goes its... More 

Helpful?
Thank NadiaChi2
San Juan, Puerto Rico
Level Contributor
105 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 8 January 2017 via mobile

Although it was marketed as a Spa, it's more than that. It's an ancient way of sauna that works together with your inner thoughts as they increase the humidity, vapors and hotness of the place. It was a different way of taking a sauna bath and you will sweat as you have never experience before! At the end, you enjoy... More 

Helpful?
Thank Isoto620
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 28 November 2016 via mobile

We booked a couples massage at this spa, when we got there we were advised to buy a $100 ticket per person if we wanted to access de spa. At no point in time throughout the reservation we were advised that paid admission was requieres for this park. We were two couples and one was able to access the park... More 

Helpful?
Thank Jessica D
milton, wa
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 April 2016

What a pleasant surprise after a full day of activity at Xcaret! We were shuttled in a small decorated boat over to a private cave area behind a waterfall where we enjoyed a relaxing massage

Helpful?
1 Thank jacatwood
Jacksonville, Florida
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 November 2015

I want to tell all people in the world that if you go to Xcaret you HAVE to GO to the Spa Xcaret Xpa,the Staff are very Professional,it was very Relaxing, and amazing experience,We do really recommended this place,very Romantic the place where they do the massage ,beautiful.

Helpful?
3 Thank Jorge B
Northfield, New Hampshire
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 June 2015

Had a couples massage under a cave in the water while at Xcaret Park. It was amazing! Took a small boat to get to the massage tables that were located under a cave.

Helpful?
4 Thank Sarahlouisa1978
Guaynabo, Puerto Rico
Level Contributor
256 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 18 June 2015

We had a couples massage during our visit to Xcaret park and were truly amazed by the Xcaret Xpa. We've been to a number of spas before, but nothing compares to this experience due to the truly unique setting (right next to the river). The massage therapists did a great job and were very kind and respectful at all times.... More 

Helpful?
1 Thank surf_golf
Fredericton, Canada
Level Contributor
72 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 14 May 2015

We recently spent a week at the resort connected to Xcaret with unlimited access to the park. I knew I wanted to try the spa and booked the chocolate body treatment as a couples treatment - for hubby and myself. I booked and paid via their website several weeks before we arrived in order to take advantage of the discount... More 

Helpful?
2 Thank SMH71
London, United Kingdom
Level Contributor
176 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 24 March 2015

We booked an 80 minute couple's massage in the main spa area in Xcaret (underneath the waterfall). The therapists didn't speak much English but it didn't matter - they were welcoming and friendly. The massage itself was very relaxing. Overall a good experience, but a little expensive with the Xcaret ticket price as well. Also note that there are no... More 

Helpful?
Thank John D
Toronto, Canada
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 11 March 2015

we did the couples massage overlooking the beach. It was nice to have the sea breeze, and the massage was well done. We felt great the whole day afterwards!

Helpful?
1 Thank Nigel75

Travellers who viewed Spa Xcaret Xpa also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to Spa Xcaret Xpa? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Spa Xcaret Xpa and other visitors
6 questions
Ask a question
Williamsburg, Iowa
Williamsburg, Iowa
over a year ago

See all questions (6)

Questions? Get answers from Spa Xcaret Xpa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?