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Playa del Carmen Tours

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Playa del Carmen 77710, Mexico
+52 984 980 0528
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Airport pick was a no show

Unfortunately the shuttle wasn't at the airport pickup spot when we arrived in Cancun. There were... read more

Reviewed 2 days ago
Kayl I
via mobile
No show pedro

I hired your company to pick me up at the airport. No vechile showed up at least 30 minutes after... read more

Reviewed 2 days ago
Just A
,
Victoria Capital Regional District, Canada
via mobile
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Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from your hotel lobby in Playa del Carmen, Cancun and the Riviera Maya. English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email. We offer one-stop shopping for everything from Mayan Ruins, tours to cenote, snorkeling, adventures to ATV tours and to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen.
  • Excellent82%
  • Very good11%
  • Average4%
  • Poor1%
  • Terrible2%
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Closed Now
All hours
Hours Today: 9:00 am - 9:00 pm
Suggested Duration: More than 3 hours
LOCATION
Playa del Carmen 77710, Mexico
CONTACT
Website
+52 984 980 0528

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1 - 10 of 351 reviews

Reviewed 2 days ago via mobile

Unfortunately the shuttle wasn't at the airport pickup spot when we arrived in Cancun. There were three different phone numbers provided on the booking sheet however there was no answer at any of these numbers. After sitting at the airport waiting for over an hour...More

Thank Kayl I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

I hired your company to pick me up at the airport. No vechile showed up at least 30 minutes after my booking time. When the driver arrived he did not where I was to be transported to...... Very disappointed in this service.

1  Thank Just A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago

Booked a deluxe Chichen Itza tour and had to cancel.Notified them by email and waited 3 days with no response. Upon asking for confirmation I received an email stating I would be refunded within 5 to 8 business days. Then 2 weeks later(on the day...More

Thank Brian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago

We were impressed with the quality of service, great suggestions and well conditioned vehicle. George really was great, flexible and knowledgeable. We enjoyed the day with no set time! We will definitely call on the company again! T&T

Thank Tichakorn c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

My husband and I were on our honeymoon this trip and we decided to do a couple excursions through Playa Del Carmen tours. The service was amazing. I had a couple questions regarding transportation and the fees and they got back to me within hours....More

Thank stephaniemriddoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

great tour to see the mayan ruins and go snorkeling at akumel bay to see sea turtles. we saw two turtles and joined our time. the ruins were very nice. i was expecting more from the lunch but otherwise everything was great. good drivers and...More

Thank Elizabeth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

Round trip Transfer was wonderful and on time and cheap. In a car was wi-fi 👍. Gide was very helpful and nice. I recommend you company for my friend

Thank Elena Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

Great reservation staff and drivers are the best. Always very attentive and courteous ! We always book with them for dependable shuttle service from Cancun airport to Playa de Carmen for our ferry ride to Cozumel.

Thank Edward E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2018

We traveled in a group of 11- and I was the mom with the 7 year old boy. Our tour guide, Mela, worked her magic and made the tour go by quickly (overall we were gone over 12 hours), engaged my son while still providing...More

Thank diamond_wittlief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018

We found Playa del Carmen tours online as the tours offered in our Riviera Maya hotel were really expensive. The tours on offer were pretty much the same but cheaper. Chichen Itza on the day was half the price of the one offered by Tui....More

Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Gareth T
3 August 2016|
AnswerShow all 2 answers
Response from Johann&Sandra | Property representative |
Hola Gareth! Prices vary generally between probably $40.00 and $130.00 depending on the tour you choose. If you click the "website" link on the right side of our listing page, you can see all the prices and details of our... More
0
Votes
Alli4477
9 March 2016|
Answer
Response from Johann&Sandra | Property representative |
Hola! We are excited for your trip too!!! There is a maximum of 10 people on the boat (plus 3 crew members), but how many are actually there on that day depends who signs up. You will wear life vests while on the boat... More
0
Votes
Joey C
16 November 2015|
AnswerShow all 2 answers
Response from Johann&Sandra | Property representative |
Hi Joey! Yes, this area is great for both activities, and we offer great options for both. It is possible to do both on the same trip, but consider that the best locations for scuba diving are not generally the same places... More
0
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