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Playa del Carmen Tours

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Address: Playa del Carmen, Mexico
Phone Number:
+52 1 866 728 1438
Website
Today
07:00 - 20:00
Closed now
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Hours:
Sun - Sat 07:00 - 20:00
Description:

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun,...

Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from Playa del Carmen and the Riviera Maya.

Toll-Free English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email.

We offer one-stop shopping for everything from Mayan Ruins tours to cenote snorkeling adventures to ATV tours to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen for all these years.

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TripAdvisor Reviewer Highlights

Read all 436 reviews
Visitor rating
  • 188
    Excellent
  • 41
    Very good
  • 16
    Average
  • 7
    Poor
  • 13
    Terrible
Amazing customer service..resort private transfer and ATV Cenote Excursion!

We got picked up at airport with a sign with our name on it. Vehicle was a newer chevy suburban with ac and driver was great and same driver took us back to the airport. The... read more

5 of 5 bubblesReviewed 1 week ago
Rachel A

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436 Reviews from our TripAdvisor Community

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Showing 265: English reviews
Modesto, California
1 review
1 of 5 bubbles Reviewed 2 days ago NEW

Sun Tours (Efrain was the guide), was terrible. They picked us up very late from our hotel, then brought us to another site to get on another bus. Our bus was old, dirty and loud. It wasnt a bus that was promised, which was large, and had a restroom. Efrain tried to sell us things all day long. He promoted... More 

Helpful?
Thank lisahfoster
Galloway, New Jersey
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW

we went to Mexico the week of March 13th, 2017. My husband and I booked airport transfer with Playa Del Carmen Tours by Johanna and Sandra. Upon our arrival they told us to look for the Super Shuttle stand which would have our information. Which it did. We were able to get to our van which took us to our... More 

Helpful?
1 Thank luisacilurzo
New York, NY
Level Contributor
31 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 1 week ago NEW

The airport pick up and transfer was well done. Detailed instructions about where and how to meet at airport plus a clean and comfortable vehicle were positives. This is why I'm giving two stars rather than one. The big problem was with the tour (or lack of the tour). After 10 minutes of waiting for the pick up, we called... More 

Helpful?
Thank rickydee19
1 review
5 of 5 bubbles Reviewed 1 week ago

We got picked up at airport with a sign with our name on it. Vehicle was a newer chevy suburban with ac and driver was great and same driver took us back to the airport. The timing to go back to airport was a little early we got picked up at 6:30 pm and our flight was not until 10:55... More 

Helpful?
Thank Rachel A
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Jim was our driver on the way back. He was extremely helpful in recommendations. Wished he had been my driver on the way in!

Helpful?
Thank Susan D
Portsmouth, New Hampshire
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We booked the all-day tour of Tulum (morning), lunch and cenote swim, and Coba (afternoon). Our guides, Martin and Luis Estrella, were extremely knowledgeable and professional - you will get a lot of interesting information about the cities and the history of the Mayans. Both cities are incredible to see and the guides provide lots of details about the architecture,... More 

Helpful?
Thank KAWGilbo
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

My husband and I are from Hawaii where tourism is a specialty. This was our first trip to Mexico and we had a fabulous experience! We found the people very caring, competent and capable. The Chichen Itza Express tour given by Samuel and driver Jose were excellent. They arrived on time and had us safely back at the hotel as... More 

Helpful?
Thank Lynn M
Denver, Colorado
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

We thoroughly enjoyed our tour of Chichen Itza with Alan and Hector. Hector is an excellent driver! Alan was very knowledgeable about the area and the Mayan culture and history. His presentation was very conversational - not at all rehearsed or rote. There were five in our party and the information he shared was consistent with what we had studied... More 

Helpful?
Thank Thelmma
Saint Thomas, Canada
Level Contributor
36 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Cancun Passion gave us a nice day, the people on the bus, Brenda and Victor were very informative on the bus on our way to and on the way back from Chichen Itza. Everything went well, the air conditioning on the bus quit just shortly after the Cenote, but they called ahead and had an van waiting in Tulum to... More 

Helpful?
Thank DenAndJean
Toronto, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

our guide and boat captain were the kindest people imaginable. Two guests were very frightened. We were about 4 minutes late. they handled everything professionally with a smile. The snorkeling was excellent and our guide informative. It was a great experience.

Helpful?
Thank Don C

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?