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UltraMar Ferry

Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
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USD 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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  • Excellent49%
  • Very good34%
  • Average11%
  • Poor2%
  • Terrible4%
Travellers talk about
“round trip” (67 reviews)
“isla mujeres” (77 reviews)
“top deck” (26 reviews)
Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
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Reviews (1,464)
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1 - 10 of 788 reviews

Reviewed 2 days ago via mobile

There are at least 2 big ferries running to Cozumel from Playa. The ultra mar was a standard ship - the competition was a catamaran style - may be more comfortable ride. We paid more but wasn’t packed at least. Lots of ticket sellers along...More

Thank Canauk
Reviewed 4 days ago

The Ultramar ferry is the most expensive option to Cozomel from PlayaDelCarmen but it runs every hour and is quick. It would be cheaper to book singles rather than a return as the singles back seem much cheaper and easily available.

Thank Steve M
Reviewed 1 week ago via mobile

During our cruise to Cozumel, we took a water taxi to Playa del Carmen. Though the ride was quite uncomfortable due to the weather, the actual service was the best. The ship itself was well accommodated with plush seats and big screen TV for viewing...More

1  Thank neluv05
Reviewed 1 week ago

I used a roundtrip on this ferry during a cruise stop to get to Playa Del Carmen and then cab over to the mayan ruins in Tulum. I was able to make the trip with plenty of time to get back to the cruise thanks...More

Thank Chris H
Reviewed 1 week ago via mobile

It was a very bad experience to ride the ferry with no air conditioning! People were sick, dizzy and throwing up! This company should make sure they don’t start to move until the air is on because it is a must!!!!

Thank Monica L
Reviewed 1 week ago via mobile

The waves were slamming the side of the boat and half of the passengers were soaked. The boat was rolling a lot, getting the wave slamming effect even worst, and a large part of the passengers got seasick. With so much motion onboard, there was...More

Thank Christophe B
Reviewed 1 week ago via mobile

We made a trip to Cozumel from playa del Carmen, the water was very agitated and the captain never thought of slowing down for the safety of the passengers. Many passengers vomiting, completely wet due to the lack of protection on the sides. We almost...More

Thank Aurore N
Reviewed 1 week ago via mobile

We just took the ride from Playa del Carmen to Isla Cozumel. This was the worst ride of our lifes. The waves were high and the captain kept going full speed with no regard to passenger’s safety. Half the passengers were vomiting. It was very...More

Thank Alae B
Reviewed 2 weeks ago

Took the Ultramar ferry to and from Isla Mujeres from Cancun for an overnight. Got there just before it left, had plenty of space on it to ride, was comfortable and smooth. On the way back it was a bit busier so had to stow...More

Thank Ankiseth
Reviewed 2 weeks ago

On the trip from Cancun to Isla Mujeres, we set on the top deck. Trip was fine. On the trip from Isla back to Cancun, we set inside. Seats were comfortable. I had to review & mention their safety video. After flying & seeing some...More

Thank S L C
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Questions & Answers
angie s
12 October 2017|
AnswerShow all 3 answers
Response from cannonater | Reviewed this property |
Right on the dock before you board. There is a ticket office. Good luck . Very safe and secure
17 August 2017|
Response from Mar F | Reviewed this property |
Hi Michell! I believe they are handicap accessible.not so sure. sorry. If you are taking the ferry from Cozumel to Playa del Carmen- YES. plenty of restaurants from small and inexpensive to very very expensive places to eat... More