We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

UltraMar Ferry

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Ferry Dock, Playa del Carmen, Mexico
Phone Number:
+52 (998) 881 5890
Website
Book In Advance
More Info
USD 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 1,057 reviews
Visitor rating
  • 278
    Excellent
  • 193
    Very good
  • 63
    Average
  • 12
    Poor
  • 29
    Terrible
30 minutes to Isla

Cash or card taken at ferry docks in Playa or Cozumel and enjoy the ride to the best Mexico has to offer

4 of 5 bubblesReviewed yesterday
aheimer1977
,
Minneapolis, Minnesota
Add Photo Write a Review

1,057 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 575: English reviews
Minneapolis, Minnesota
Level Contributor
6 reviews
3 attraction reviews
4 of 5 bubbles Reviewed yesterday NEW

Cash or card taken at ferry docks in Playa or Cozumel and enjoy the ride to the best Mexico has to offer

Helpful?
Thank aheimer1977
Ashland, Wisconsin
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

The ferry lines that run fro Playa to Cozumel are operated by very professional staff and feel quite secure. If you time it just right you can even witness some pretty awesome sunsets!

Helpful?
Thank sgilbert1282
New York City, New York
Level Contributor
19 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 days ago NEW

We tried all 3 ferry operations between Cozumel and Playa del Carmen during our 10-day stay in the area. This was by far the MOST professional, attentive, organized, clean and punctual opeartion. All 3 companies charge the exact sames rates; but this one offered a few extras like free coffee, tea and water service and a better all around experience... More 

Helpful?
Thank nathalienyc
Egg Harbor Township, New Jersey
Level Contributor
236 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 155 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Bought our ticket at the PDC dock for first ride into Cozumel. The ferry is clean and the time goes quick. We didnt know what time or if we would use this ferry returning to PDC but we did. Quick ride, was the way to go.

Helpful?
Thank SuzeeQL
Bayfield, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

we had a good frendily crew both was was very safe and quick trip over and back very good band on the way over at the back of the boat

Helpful?
Thank Peter G
Islamorada, Florida
Level Contributor
64 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

You can get a cheaper ride from the other companies (by a few pesos) but the extra money is worth it with Ultramar. Newer, cleaner, much more comfortable. Great bar service, nice AC, always on time.

Helpful?
Thank ken3787
Richmond
Level Contributor
11 reviews
6 attraction reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We took the ultra mar ferry four times during our two weeks on the island. We took early morning (630) and midday as well as evening ferries. Every trip it was on time departing, clean and efficient. Initially we were uncomfortable leaving our luggage at the back until we realized that the deck hands lock the area with steel doors... More 

Helpful?
Thank Alphabart
Columbia, Tennessee
2 reviews
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

The Ultramar Ferry was great. Very clean and very professional staff. If you want to rent at buggy, car or bike, do not use Rooster's. These folks will try to find different ways to add more charges to you rental. They are the worst!!

Helpful?
Thank jrob08
Panama City Beach, Florida
Level Contributor
19 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Every time we visit we take the Ferry over to Cozumel for shopping and Lunch, Very clean and great A/C. Time to relax in the quiet smooth ride with a professional crew.

Helpful?
Thank Marion8633
UK
Level Contributor
103 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 179 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

Costs about 170 peso eachway for trip to Cozumel, ultra mar are very efficient in their service which runs appx every hour. Many kiosks in Playa Del Carmen sell the tickets, make sure when you go to the ferry terminal you getin the right queue as there are a couple of different ferry companies, Ultra Mar is the one with... More 

Helpful?
Thank leggie

Travellers who viewed UltraMar Ferry also viewed

Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 
Playa del Carmen, Riviera Maya
Playa del Carmen, Riviera Maya
 

Been to UltraMar Ferry? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of UltraMar Ferry and other visitors
32 questions
Ask a question
Macomb, Michigan
1 month ago
fresno
7 months ago

See all questions (32)

Questions? Get answers from UltraMar Ferry staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?