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UltraMar Ferry

Certificate of Excellence
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Address: Ferry Dock, Playa del Carmen, Mexico
Phone Number:
+52 (998) 881 5890
Book In Advance
More Info
USD 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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TripAdvisor Reviewer Highlights

Read all 973 reviews
Visitor rating
  • 252
    Excellent
  • 180
    Very good
  • 62
    Average
  • 12
    Poor
  • 28
    Terrible
Comfortable but can be rough

As far as the boat itself and the crew go they are fabulous, however if you are even a little prone to getting sea sick I HIGHLY recommend taking something before you get on the... read more

4 of 5 bubblesReviewed 4 days ago
Newmex52
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973 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Yuba City, California
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

Great price, clean boat, friendly staff, less crowded than other ferries. We really enjoyed our first experience on the ferry, we would do it again!

Helpful?
Thank tartar32
New York
Level Contributor
62 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We have taken the other ferry lines from the terminal but, the UltraMar ferry is by far the fastest and smoothest crossing to and from Cozumel and Playa del Carmen. The ferries are very modern and clean. You can actually see outside through the windows when seated unlike their competitors boats. A little more in cost of their competitors but... More 

Helpful?
Thank Kardesin
Playa del Carmen, Mexico
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 3 days ago NEW

This is your best and easiest way to access the island of Cozumel from playa del Carmen ,,, it's located at the town square and original Church plaza at 1 st and 1 st It is about 8 US dollars one way and no discount for booking a round trip so only buy a one way as to not limit... More 

Helpful?
1 Thank smith2smithcons
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

As far as the boat itself and the crew go they are fabulous, however if you are even a little prone to getting sea sick I HIGHLY recommend taking something before you get on the ferry and to sit in the back. We got on the ferry directly from our cruise ship and it took us to playa del carmen.... More 

Helpful?
1 Thank Newmex52
Level Contributor
21 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

There were many vendors on the streets selling tickets for the ferry. It was on time. Staff was friendly.

Helpful?
Thank Snowmaninsummer
Sacramento, California
Level Contributor
39 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW

Buy a one-way ticket only, for each way, to be safe. Each of the cruise ships embarks by the hour. The two companies leave however a half-hour from each other; so technically you can pick either boat to leave to Cozumel, by the half hour. This one is a little cheaper however. It's more comfortable, it's much faster, saving about... More 

Helpful?
Thank marcelsurreal
Level Contributor
176 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We caught the Ferry from Playa del Carmen to Cozumel as part of an island tour we had booked with Cucurumbe. It was a choppy day but the Ferry was very comfortable. We sat inside the air conditioned cabin but I believe there are other areas too. The schedule is very regular.

Helpful?
Thank Channon R
Vermont
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago

UltraMar Ferry provided nice, comfortable and enjoyable ride to Cozumel island. Price was acceptable, tickets easy to purchase at several places in Playa del Carmen. We did not have to wait long and there were plenty of seats available. Live band was entertaining the travelers and drinks were available for purchase. Overall, a good experience.

Helpful?
Thank Dubravka68
Mid Coast Maine, Maine
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

They really know how to move people. Boat was large, clean, comfortable and fast. easy ride over and back, great schedule.

Helpful?
Thank trapperjohn2017
St. Petersburg, Florida
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

The ferrry is timely and easy to reach from anywhere in Cozumel and the center of Playa del Carmen. It was clean and orderly with a little entertainment during the 45 minute ride.

Helpful?
Thank Blake D

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of UltraMar Ferry and other visitors
31 questions
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Macomb, Michigan
17 days ago
fresno
6 months ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?