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UltraMar Ferry

Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
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USD 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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  • Excellent50%
  • Very good34%
  • Average11%
  • Poor2%
  • Terrible3%
Travellers talk about
“round trip” (83 reviews)
“isla mujeres” (71 reviews)
“top deck” (24 reviews)
Ferry Dock, Playa del Carmen, Mexico
+52 998 881 5890
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Reviews (1,406)
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1 - 10 of 760 reviews

Reviewed 2 days ago

I did this trip myself, not through a tour operator and whilst I had no problem going over to Cozumel my problem started on the return. I had a return ticket so did not have to queue up and headed where everyone else was, we...More

Thank lucky1127
Reviewed 1 week ago

Bought some tickets at one of the kiosks next to the dock. Boat was clean and fast. They also had a good band playing on the crossing. At first the line to get on seemed long but it was quick. It's an easy and efficient...More

Thank charlesrob26
Reviewed 1 week ago via mobile

I'm really upset by my experience with UltraMar. I went to the port in Playa del Carmen to catch a ferry to Isla Cozumel, skipping out all the stands along my way as I assumed that going to the official desk inside the ferry terminal...More

Thank beccygem
Reviewed 1 week ago

Great service, fun and staff very entertaining. Being a person afraid of traveling on boats, it was a good experience. The fact that they offer first class it made it more comfortable to travel( inside cabin).

Thank Fernanda K
Reviewed 1 week ago

Great experience, great price, easy way to hop over to Cozumel for the day. Nice to break up the trip, see something different.

Thank gk0epke
Reviewed 1 week ago

We love doing a trip on this ferry as has plenty of open top seating and we love the musical entertainment. A great afternoon out on the Carribean :)

Thank Carol H
Reviewed 2 weeks ago

We enjoyed our ride over to Island of women....staff was very polite and friendly......will choice it again when next we're in Cancun

Thank calypsobob2015
Reviewed 2 weeks ago

The boat was filled with passengers and standing room only. My family was separated on the boat and the air condition did not work below deck. We used the alternate boat carrier back and paid extra not use the same carrier back.

Thank aaguilar8
Reviewed 2 weeks ago

One of the best ways to travel from Playa to Cozumel. The cost is fair, since we can't swim. The employees are very friendly.

Thank Paula R
Reviewed 2 weeks ago

Great trip, best ride over and back in many years. Had live music coming and going. Weather was great. Will be back.

Thank Lane A
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Questions & Answers
17 August 2017|
Response from Mar F | Reviewed this property |
Hi Michell! I believe they are handicap accessible.not so sure. sorry. If you are taking the ferry from Cozumel to Playa del Carmen- YES. plenty of restaurants from small and inexpensive to very very expensive places to eat... More
Robert G
20 June 2017|
AnswerShow all 2 answers
Response from Mar F | Reviewed this property |
The purpose of the ferry is for you visit Playa del Carmen from Cozumel Or if you are already in Playa del Carmen you can visit Cozumel. If you are in a cruise ship. These will dock in Cozumel, you can pick up a taxi from... More