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Got taken on a ferry ride back to playa del Carmen from Cozumel. Was raining and promised same price as taxi back to resort but did not have to get wet walking to taxi area. Got off ferry and had to wait a long time...More
Aggressive salesman approached me as I came off the ferry pier. Seemed like a competent operation. Negotiated a 25% discount from quoted fare. Paid cash although they offer credit card payment.
The pick up location is a short level walk behind Senor Frogs ( better...More
After arriving to Playa del Carmen we were approached by this Taxi service for a ride to Tulum for $100 there and back. With the exchange rate they ended up charging us $120 USD. The driver tried to scam us by telling us it was...More
Date of experience: February 2017
1 Thank Isabella J
BinTaxi, Director de Relaciones Públicas at Bin Taxi, responded to this reviewResponded 7 March 2017
Thank you very much for your time to write your comment,
We are sorry that your experience was not the best, however our website had technical problems, please send us your email again to contact you and satisfy your service needs.
We booked a private taxi for 4, at a high price, for a rapid trip to the Mayan site from this "official taxi service" at the port. After paying and waiting for 15 minutes we were joined by 2 pairs of couples who had also...More
Date of experience: November 2016
2 Thank susanhipperson
BinTaxi, Director de Relaciones Públicas at Bin Taxi, responded to this reviewResponded 12 January 2017
We want to thank you for the time dedicated to writing this comment.
We regret that your experience has not been the best with us and we want to inform you that we are doing our best to improve our services.
The people that made...More