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This Is Cozumel

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This Is Cozumel
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Certificate of Excellence
Traveller Overview
  • Excellent79%
  • Very good14%
  • Average2%
  • Poor3%
  • Terrible2%
Travellers talk about
“dune buggy tour”(13 reviews)
“private plane”(6 reviews)
“tour guide”(20 reviews)
Genuine customer reviews for our Cozumel tours and activities. If you've booked something through us please post your review, we truly value all comments.
Cozumel 77600, Mexico
+1 866-677-0058
Reviews (253)
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All reviews dune buggy tour private plane tour guide wedding vow renewal cruise ship mayan ruins beach resort punta sur san gervasio snorkeling trip great trip taxi ride chichen alex cenote company van
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1 - 10 of 245 reviews
Reviewed 1 week ago via mobile

My husband and I decided on a vow renewal, and after reading several reviews, decided to try the Mayan Wedding Vow Renewal with Temazcal at Chankanaab. After our ship docked, we took a taxi (approx $12 US) to Chankannaab which is one of 3 National...More

Thank Lisa H
Reviewed 1 week ago via mobile

We came in on a cruise ship for one day and rented a minivan for our party of 7. We had reservations through This is Cozumel but the actual rental company was Fiesta. We paid the extra $25 for full coverage insurance but we thankfully...More

Thank sandypfamily
Reviewed 3 weeks ago

My wife and I had a great time on the Cozumel Bar Hop Party Tour. Colleen our tour guide is the best. We are now Fo-Ho's. (Forever Hoppers).

Thank Willie W
Reviewed 8 September 2018

Alex was awesome. I have asked exhaustive questions on what I should do since I wanted to get in a bit of snorkeling and a bit of cenote all in the 8 hours we had in Cozumel during our cruise. He suggested staying on the...More

2  Thank Laurie B
Reviewed 30 August 2018 via mobile

Our Cozumel Car Rental was a great experience all round. Simple booking process, great communication and no issues with meeting our driver, who was very punctual, kind and professional. When returning the car, we found the drop off location as per Google map link included...More

Thank mattrose773
Reviewed 26 August 2018

First off, the coordinator Alex was great. I asked questions about the type of tours they had, pricing and coordination of our cruise debark/embark times and he had all the answers. Using Paypal to pay for the tour was a breeze. We arrived early in...More

Thank angrysquirrel2017
Reviewed 18 August 2018

Very friendly staff that warmly greeted us at the airport for transportation transfer and our tour guide Alex was very nice and knowledgeable about Cozumel and gave an awesome tour and granted our requested locations.

Thank Angela L
Reviewed 8 August 2018 via mobile

We had a good time at Passion Island. The driver was good, everyone was where we supposed to meet and will give you an email for future trips.

Thank Jackie M
Reviewed 15 July 2018

Please be aware that the height of the windows may prevent a wheelchair user from being able to see the sights that are included in the wheelchair accessible tour. We had specifically inquired about this issue (due to past history with this problem) prior to...More

1  Thank carefulmom2013
Reviewed 27 June 2018 via mobile

We absolutely loved the Cozumel Mayan Wedding Vow Renewal... Thank you so much! Everything was perfect.More

Thank Pickensrose
Cozumel-Reservations, Manager at This Is Cozumel, responded to this reviewResponded 19 July 2018

Hi Rose and thanks so much for reserving and reviewing your Cozumel Mayan Wedding Vow Renewal with us. It's wonderful to hear everything was perfect and a big thanks for giving it 5 stars. It was a pleasure to set things up for you, try...More

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Questions & Answers
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13 October 2018|
Response from Cozumel-Reservations | Property representative |
Hi Anthony! Our Jeep Tour stops at El Cielo beach club in Punta Sur, it's on the same stretch of beautiful white sand beach but further along. You a see a photo on the tour page on our website. Just let us know if you have... More
29 September 2018|
Response from Cozumel-Reservations | Property representative |
Hi Anthony! The Jeeps for the Passion Island tour are manual transmission (stick-shift). If you don't drive a manual then we recommend you take the tour by Land and Ferry instead, this includes the ground transfer by van, so... More
Karen P
28 August 2018|
AnswerShow all 2 answers
Response from Cozumel-Reservations | Property representative |
Hola Karen. Tendrás que tomar el ferry desde Cozumel a Playa del Carmen, tarda unos 40 minutos y puedes encontrar más info en nuestro sitio web bajo Research > Useful Info > Transport. Luego ofrecemos un traslado privado... More