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Cozumel H2O

Certificate of Excellence
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Address: Puerto, Cozumel 77600, Mexico
Phone Number:
+52 1 987 876 2021
07:00 - 20:00
Open now
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Sun - Sat 07:00 - 20:00

Booking with Cozumel h2o means top notch service from those with the...

Booking with Cozumel h2o means top notch service from those with the Cozumel waters in their hearts. You wanna learn to scuba dive? You want to dive adventures reefs? Or you just want to snorkel to enjoy the water of Cozumel? Go h2o!

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TripAdvisor Reviewer Highlights

Read all 664 reviews
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  • 603
  • 12
    Very good
  • 3
  • 0
  • 0

We had the best snorkel experience out of all the islands we've ever visited through Cozumel H20. We were staying in Playa Del Carmen. We took the ferry over and a quick cab to... read more

Reviewed 4 days ago
Belmar, New Jersey
via mobile

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664 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Belmar, New Jersey
Level Contributor
43 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 4 days ago NEW via mobile

We had the best snorkel experience out of all the islands we've ever visited through Cozumel H20. We were staying in Playa Del Carmen. We took the ferry over and a quick cab to the marina. Mike was waiting for us right away with a positive attitude to start the day. There were only 4 other people besides the two... More 

Thank travelingfromnj
Miami Beach, Florida
Level Contributor
42 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

After doing a subpar snorkel tour on our last cruise I found this company on trip advisor. My husband an I did a fantastic half day snorkel with Tina and Mike. It was 4 separate snorkels with a lot of time in the water. They were both super enthusiastic about the reef and really looked out for us in the... More 

Thank kkoz99
Westchester, New York, United States
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I had signed up for this snorkel tour before my trip to Mexico. On our way to catch the Ferry to Cozumel, my bf and I were approached by many vendors trying to sell us all types of tours...I started to wonder if it was silly to book ahead, and wonder if there could've been a better snorkel tour we... More 

Thank Erin B
Medicine Hat, Canada
Level Contributor
54 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago

This is my first choice when I'm diving in Cozumel - fantastic people who want to give you the best experience possible! Miguel, Loes, Nancy, and Victor treated me as if I were a member of their family on my last visit. I also appreciate how Cozumel H2O caters to families by offering scuba and snorkel excursions on the same... More 

Thank Dennis S
1 review
Reviewed 3 weeks ago

We had 2 fantastic guides on our snorkelling experience (Miguel and Julio). They couldn't have been more attentive, informative and flexible. We were a family of 5 with 2 younger children (ages 10 and 11) who were a bit scared part way through the experience. Miguel handled it very well and accommodated them nicely. I would highly recommend anyone wanting... More 

Thank Elaine M
Davie, Florida, United States
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

My wife and I just returned from another Carnival cruise to the Western Caribbean and we had the pleasure of diving with Cozumel H20...again. It was, by far, the best dive trip we've had in a long time. Miguel is awesome and is a complete professional. He knows the reefs, knows diving, and most importantly, knows how to interact with... More 

2 Thank Russ G
Chicago, Illinois
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Cozumel H2O proved to be outstanding for yet another return to dive with them in Cozumel. Simply put, Loes responsiveness and detail-oriented customer service is better than the others, and Miguel is the best dive instructor/dive master on the island. It's tough to differentiate dive shops when competing against hundreds of other businesses in the best dive location on planet... More 

1 Thank Robin N
Philadelphia, Pennsylvania
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We just had a great half day snorkel trip with "Happy" Mike and Victor from Cozumel H2O. Mike was a wonderful guide as we explored 4 fantastic snorkel spots off Cozumel and saw a wide variety of tropical fish including rays, turtles and eels. Mike did a great job explaining what we wold see before we got in the water... More 

Thank peterfpa
Level Contributor
82 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
Reviewed 4 weeks ago

Yes, best snorkeling, EVER...and we have snorkeled in lots of places....Booked with Cozumel H20 based on TA reviews and were so pleased. Pre Snorkel communication was excellent. Took a short taxi to the marina from our RCI Harmony cruise ship. Happy Mike greeted us and when it was time, escorted us to our boat, Matilda. Super helpful info about fish... More 

2 Thank bev042660
Langley, BC
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

On March 17, 2017, my husband, myself and our 16 year old twin sons visited Cozumel on the Regal Princess. I had pre-booked the Snorkel Tour with Cozumel H2O prior to our trip. The email communication was great. When we arrived at the marina, we were greeted by Cozumel H2O staff and then we met our guide, Julio and boat... More 

1 Thank DeborahAnneW

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cozumel H2O and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?