Torre Escénica
Torre Escénica
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
This rotating observation deck is one of the highest points in Cancun and offers spectacular panoramic views of Nichupté lagoon and the Caribbean sea.
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4.5
1,388 reviews
Excellent
798
Very good
420
Average
125
Poor
23
Terrible
22
These reviews have been automatically translated from their original language.
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richard h
82 contributions
Feb 2022 • Friends
Great views to be seen from tower. I thought the timings of the experience was ok had plenty of time to take plenty of pictures and just take it all in. Had a free entry ticket from ferry ride to Isle Mujeres as to pay up front would be quite expensive. So if you plan to take ferry / boat buy the boat ticket first then you get free entry and it makes it very worthwhile
Written 8 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lluvia Serrano
Hermosillo, Mexico88 contributions
Feb 2022 • Solo
The scenic tower has a very nice 360-degree view. The price is expensive and this lasts approximately 10 minutes, so u should make the most of it bc the view up there is incredible, u can appreciate the sea on one side and a lake on the other. I really enjoyed it :)
p.s: As you go up there is an informative recording about the Tower and Cancún, it’s only in Spanish, they should put it in English,bc the foreign people who were next to me didn't understand anything
p.s: As you go up there is an informative recording about the Tower and Cancún, it’s only in Spanish, they should put it in English,bc the foreign people who were next to me didn't understand anything
Written 13 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MoRa LAF
Cordoba, Argentina20,769 contributions
Oct 2023 • Family
We had gone on other trips and now we repeat since its entry is free of charge when going to any park of the Xcaret group for which you must keep the bracelet that is given in the park visited. In this way, the attraction is convenient, not so much if you have to pay for it separately.
When we went there were quite a few people and we had a short queue, everything was very orderly. The ascent takes a few minutes, but it is enough to take in the views. By rotating 360° and in height, you have a wide panorama of the entire area. This time we did it at noon, but in the previous ones we went at dusk and it is prettier because you can see the first lights of the city.
I find the attraction very soft and calm, however, it can be uncomfortable if you suffer from vertigo.
In the area there are restaurants and public beaches, ideal to complete the walk.
When we went there were quite a few people and we had a short queue, everything was very orderly. The ascent takes a few minutes, but it is enough to take in the views. By rotating 360° and in height, you have a wide panorama of the entire area. This time we did it at noon, but in the previous ones we went at dusk and it is prettier because you can see the first lights of the city.
I find the attraction very soft and calm, however, it can be uncomfortable if you suffer from vertigo.
In the area there are restaurants and public beaches, ideal to complete the walk.
Written 25 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maria Fernanda B
Chiapas, Mexico41 contributions
July 2024 • Family
Without detracting from how beautiful this Tower is, being that it is the third time we attended and the first with an experience of terrible attention on the part of a lady named Cinthia with a bad face towards domestic tourism and preferential treatment to foreigners and "those who pay tickets", the latter shouted it. She returned to our family after forming a line because “we didn’t have a pierced bracelet” and because of this my husband no longer “came up” for her, although the truth was there was room. I'm not complaining, but the truth is, it's a shame that a person like this tarnishes the philosophy of Architect Quintana.
Automatically translated
Written 30 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lu C
1 contribution
Aug 2024 • Couples
Not that anyone from the company will read this, care about it, or respond, but here it goes.
We purchased tickets online for the ferry and on the way, we noticed the door to the tower was open and looked like there was some maintenance being done and NO one was in ticket office for the tower (it was dark and almost time to open). Unfortunately, we missed the ferry and were told our ferry ticket included the tower. So we went back to the tower to see if anyone was there. It was still closed but there were a few ladies by the tower washing the windows. Went up to them and asked about going up and and were told tower went up at 9 (it was 9:01), and they kept washing windows with nothing else being said. The disgusted look on their faces told us everything we needed to know. Guess by not being paid enough, their customer service skills go out the window. I say if you are not happy working in your current job look elsewhere. Or if you are having a bad day, call in sick.
We had ticket in hand and could have been let on, but nothing. We asked and were told it was too late and we could go on after coming back from Isla Mujeres because last time for tower to go up was 8:45 pm. Can't wait to see what excuse they come up with at that time. Maybe we'll be pleasantly surprised.
Moral of the story, be there at the exact time, not 1 minute late, or even 30 seconds. They can be late, but you can't. But then again, they may make up another excuse and show lack of concern and customer service yet again.
We purchased tickets online for the ferry and on the way, we noticed the door to the tower was open and looked like there was some maintenance being done and NO one was in ticket office for the tower (it was dark and almost time to open). Unfortunately, we missed the ferry and were told our ferry ticket included the tower. So we went back to the tower to see if anyone was there. It was still closed but there were a few ladies by the tower washing the windows. Went up to them and asked about going up and and were told tower went up at 9 (it was 9:01), and they kept washing windows with nothing else being said. The disgusted look on their faces told us everything we needed to know. Guess by not being paid enough, their customer service skills go out the window. I say if you are not happy working in your current job look elsewhere. Or if you are having a bad day, call in sick.
We had ticket in hand and could have been let on, but nothing. We asked and were told it was too late and we could go on after coming back from Isla Mujeres because last time for tower to go up was 8:45 pm. Can't wait to see what excuse they come up with at that time. Maybe we'll be pleasantly surprised.
Moral of the story, be there at the exact time, not 1 minute late, or even 30 seconds. They can be late, but you can't. But then again, they may make up another excuse and show lack of concern and customer service yet again.
Written 8 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Norjeff2
West Orange, NJ2,041 contributions
Jan 2020 • Family
We visited here after finding out that it is free admission with your ticket to Xcaret. Would not have paid the admission fee if it were not included. Views are nice and it turns at a reasonable pace. We went near sunset which made it picturesque. Not sure going at night would be as scenic.
Tip: you need to be wearing your Xcaret wristband for admission so don’t throw it away after visiting Xcaret.
Tip: parking next to the tower has a fee.
Tip: you need to be wearing your Xcaret wristband for admission so don’t throw it away after visiting Xcaret.
Tip: parking next to the tower has a fee.
Written 8 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diego B
Guadalajara, Mexico1 contribution
Jan 2024 • Family
An excellent tourist attraction while in Cancun. The attraction lasts approximately 15 minutes. Admission is completely free if you have the Xcaret park bracelet. The establishment has parking although it is a bit hidden.
Written 8 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jorge M
1 contribution
Sept 2023 • Family
In the park they tell you that they give you free access, on the website it says that it is closed, but customer service says that they only let you enter if the handle is still on.
The information is not clear, the information is not easily accessible. Very bad experience
The information is not clear, the information is not easily accessible. Very bad experience
Written 8 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MichellePP65
Guayaquil, Ecuador25 contributions
Nov 2023 • Family
Excellent visit to end my stay in Cancun. It has impressive views and from above it is beautiful to see the different tones of the water of the Cancun sea.
If you go on any excursion or Xcaret park, DO NOT throw away your bracelets, wear them. If you wear them, there is no entrance fee.
Completely recommended attraction!
If you go on any excursion or Xcaret park, DO NOT throw away your bracelets, wear them. If you wear them, there is no entrance fee.
Completely recommended attraction!
Written 16 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DanDan999
Essex, UK229 contributions
Feb 2022
So because we booked xcaret we got this and the aquarium free. this is owned by xcaret.
We got a bus there which stops basically outside it.
Great views goes up high see for miles looking all over cancun.
was empty when we went BONUS!
We got a bus there which stops basically outside it.
Great views goes up high see for miles looking all over cancun.
was empty when we went BONUS!
Written 13 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola, que precio tiene la torre escénica para niños y adultos cancunenses
Written 18 February 2024
Puedo hacer valida la entrada gratis a la torre si voy un par de días antes de que valla al parque xcaret? (el boleto del parque ya comprado)
Written 1 September 2023
¿Que es y dónde está la torre escénica de Xcaret?
Written 7 February 2023
Queda en punto intermedio entre la zona hotelera y Cancún. Cuando compras boleto en algunos parques Xcaret, te obsequian la posibilidad de subir. La vista es espectacular. Es cómodo y solo dura unos minutos. Vale la pena.!
Written 8 February 2023
Hola buena tarde, gracias por contactar, le informamos que los precios de admisión a público en general cambian diariamente fluctuando para adultos alrededor de $ 420.00 pesos y para niños entre 6 a 14 años alrededor de $ 210.00 Pesos
Continuamos con los paseos continuos diariamente de 9 am a 9 pm.
Para Quintanarroenses aplica 50 % de descuento individual de la tarifa publicada en el día de la visita, es necesario presentar su identificación oficial con fotografía (INE o Lic. de Manejo Vigente).
Y para quienes hayan visitado alguno de los parques de Grupo Experiencias, con su brazalete del parque o tour visitado obtienen un paseo en cortesía, a través de portar dicho brazalete en su mano, de tal forma que solo bastará presentarlo en taquilla de la Torre para registrarlo.
En caso de presentar el brazalete ya retirado de la mano, será necesario acreditar la posesión de dicho brazalete mediante su comprobante de compra ya sea impreso o digital... En caso de haber extraviado el brazalete y deseen realizar el paseo en la Torre, podrán adquirir su boleto de admisión al costo de público en general que corresponda al día de la visita.
Mayores informes al 998 8497777 o 998 8495582
Written 12 October 2021
Hola, si aun permanece ese descuento dentro del programa de descuentos.
Written 17 September 2019
Hay que guardar la pulsera colocada en la muñeca o se puede presentar suelta?
Written 20 July 2019
Hola, si, debes conservar puesta la pulsera o brazalete para poder regístrate y realizar el paseo.
Written 17 September 2019
Sí, con la pulsera de cualquier parque Xcaret, incluido Xsenses es gratis.
Written 25 June 2019
Con la membresía xcaret tiene descuento?
Written 11 February 2019
Hi, is the bracelet for Oasis Maya (also from Experiencia XCaret) accepted to enter the Tower? Thanks.
Written 19 September 2018
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