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Entertainment Plus

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Cancun 77560, Mexico
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Review Highlights
Cancún 2018

The best experience ever We swimming inside of the senote the water is cool refreshing us and we... read more

Reviewed 6 days ago
Rosario M
via mobile
Great experience

Booked them for an RT between Cancun airport and JW Marriott. They were simply awesome. Our... read more

Reviewed 1 week ago
unbiasedcritic2014
,
Boston, Massachusetts
Read all 6,255 reviews
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Entertainment Plus has been in business here in Cancun, Mexico for over 12 years now and we pride ourselves on our customer service and reputation. Our transportation division, USA TRANSFERS, is recommended on more Cancun websites by unbiased travelers than any other Cancun Airport Transfer Company.We believe everyone should receive the best customer service from staff who truly cares about their clients, not sales-driven pitches from high pressure reps. We speak English and Spanish, are local in Cancun, and available everyday. Entertainment Plus also offers the most flexible cancellation policy in town! Try us once and you'll come back every year!Entertainment Plus has been awarded the TripAdvisor Certificate of Excellence, recognition that we have worked very hard to earn. On our site you will find valuable Cancun info, our famous Private Tours, the best value on public tours and our reliable Cancun Airport Transfers.
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“usa transfers” (2,003 reviews)
“cancun airport” (956 reviews)
“great service” (555 reviews)
Closed Now
Hours
Hours Today: 7:00 am - 10:00 pm
Suggested Duration: More than 3 hours
LOCATION
Cancun 77560, Mexico
Write a ReviewReviews (6,255)
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All reviews
"usa transfers"
in 2,003 reviews
"cancun airport"
in 956 reviews
"great service"
in 555 reviews
"return trip"
in 328 reviews
"always on time"
in 218 reviews
"private van"
in 175 reviews
"playa del carmen"
in 266 reviews
"transfer service"
in 144 reviews
"both ways"
in 140 reviews
"confirmation email"
in 92 reviews
"within minutes"
in 142 reviews
"car seat"
in 80 reviews
"no worries"
in 79 reviews
"transfer company"
in 81 reviews
"highly recommend this company"
in 96 reviews
"round trip transfer"
in 58 reviews
"great company"
in 95 reviews
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1 - 10 of 5,777 reviews

Reviewed 6 days ago via mobile

The best experience ever We swimming inside of the senote the water is cool refreshing us and we got released We didn’t want to come out The trip ever Thanks

1  Thank Rosario M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear Rosario M, Thank you for your review. Knowing we succeeded at providing a high quality service makes us happy! We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

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Reviewed 1 week ago

Booked them for an RT between Cancun airport and JW Marriott. They were simply awesome. Our return flight was delayed by a couple of hours. They rescheduled the pickup time as per our request. Drivers were very friendly and courteous too.

1  Thank unbiasedcritic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear unbiasedcritic2014, Thank you for your review. We are glad everything turned out great for you. We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

We booked the private transfer and the depth of communication along with the app was at first reassuring prior to arrival but this company exceeded expectation when we arrived and departed. Upon arrival we were met at the airport, efficient, friendly and seamless and the...More

1  Thank Epernay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear Epernay, Thank you for your comment. We are happy to know everything went smoothly for you. We are looking forward to greet you again on your next trip, USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 week ago

The booking and changing of reservation was very easy and USA transfer quickly responded to both my emails in a matter of minutes. Our driver, Rivera, on the way to the airport was great!. He came early and told us to enjoy our time at...More

Thank Leah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear Leah B, Thank you for your review. We are glad you had a seamless experience with us, and will make sure to pass your kind words to Rivera :) It will always be a pleasure to serve you, Entertainment Plus - USA Transfers.

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Reviewed 1 week ago

I saw Entertainment Plus had great reviews, and after looking on their website for private airport transfers, I saw the price was right as well. Booking was simple and easy and I received a confirmation very quickly. There was virtually no wait once we got...More

Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear Lauren M, Thank you for choosing our company every time! We are proud to serve you and work hard to earn your business.We will make sure to pass your kind words to Rafael, García & Sal :) We hope to greet you once again...More

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Reviewed 2 weeks ago

The greeter was waiting for us even though our flight arrived 30m early to Cancun.... loved that they had beer for purchase on board, too! Drivers both ways were friendly and timely -- loved the entire experience and would highly recommend.

Thank MJoy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear M Joy S, Thank you very much for your nice comments. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We hope to greet you again in a near future, Entertainment Plus - USA Transfers

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Reviewed 2 weeks ago

We booked a tour with this company to Chichen Itza, which included lunch and visit to a cenote and I must say that our tour guide, Pepe, was phenomenal! His insight, attention to details and also vast knowledge of the information needed before visiting each...More

Thank TP S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear TP S, Thank you very much for your nice comments and for recommending us. We care about our clients and do our best to make the best of your experience with us. We will make sure to pass your kind words to Pepe :)...More

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Reviewed 2 weeks ago

Have used this service many times for airport - resort - airport travel. Even if I have prepaid bus transfers I prefer this service. Often use it to Tulum which is a long enough distance without other resort stops. Always reliable with great drivers and...More

Thank Janet C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 6 days ago

Dear Janet C, Thank you very much for your nice comments. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We are looking forward to greet you once again on your next trip, it will always be...More

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Reviewed 3 weeks ago

Easy to find at airport. Wished us to the port with no hassle. Great communication! Very reliable....third time using this service.

Thank Ed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 weeks ago

Dear Ed J, Thank you for your review. Knowing we succeeded at providing a high quality service makes us happy! We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We are from the UK and have used USA transfers 8 times now. We choose a private return transfer to our hotel, it is usually a mini bus all to yourself, they have never tried to put other customers in as well. They are reliable...More

Thank Form
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela M, Director de Relaciones Públicas at Entertainment Plus, responded to this reviewResponded 2 weeks ago

Dear Form, Thank you for your review. We are glad everything turned out great for you. We hope to greet you again on your next trip, Entertainment Plus - USA Transfers.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
sharadeeobrien
23 May 2018|
Answer
Response from Daniela M | Property representative |
Hello sharadeeobrien! Thank you for considering us for your transfers. You can book your airport transfers, tours and activities at: w w w . entertainment - plus . net / Feel free to contact us at any time :)
0
Votes
Google Translation
lanle72
19 May 2018|
Answer
Response from Daniela M | Property representative |
Hello lanle72, Thank you for considdering us for your transfers! Unfortunately our vans can hold up to 10 people maximum regardless of age. You can get in touch with our staff at customer . service @ entertainment - plus... More
0
Votes
Google Translation
Jac R
18 April 2018|
Answer
Response from Daniela M | Property representative |
Hello Jac R, Thank you for considering us for your transfers! The cost for Round Trip Transportation from Cancun International Airport to Hard Rock Hotel Zone for 1 - 3 passengers: $55 USD 4 - 7 passengers: $65 USD 8 - 10... More
0
Votes
Google Translation
;