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Address: Cancun, Mexico
Phone Number: +52 998 914 0290
Website
Recommended length of visit: More than 3 hours
Description:

Entertainment Plus has been in business here in Cancun, Mexico for over 12...

Entertainment Plus has been in business here in Cancun, Mexico for over 12 years now and we pride ourselves on our customer service and reputation. Our transportation division, USA TRANSFERS, is recommended on more Cancun websites by unbiased travelers than any other Cancun Airport Transfer Company.We believe everyone should receive the best customer service from staff who truly cares about their clients, not sales-driven pitches from high pressure reps. We speak English and Spanish, are local in Cancun, and available everyday. Entertainment Plus also offers the most flexible cancellation policy in town! Try us once and you'll come back every year!Entertainment Plus has been awarded the TripAdvisor Certificate of Excellence, recognition that we have worked very hard to earn. On our site you will find valuable Cancun info, our famous Private Tours, the best value on public tours and our reliable Cancun Airport Transfers.

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TripAdvisor Reviewer Highlights

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  • 4305
    Excellent
  • 317
    Very good
  • 72
    Average
  • 48
    Poor
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    Terrible
Look no further

We travel to Cancun at least once a year, and USA Transfers through Entertainment Plus is the only shuttle service we use. The reservation process is EASY. The rates for a private... read more

5 of 5 bubblesReviewed yesterday
MOWashingtonDC
,
Washington DC

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5,124 Reviews from our TripAdvisor Community

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Showing 4,775: English reviews
Washington DC
Level Contributor
17 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

We travel to Cancun at least once a year, and USA Transfers through Entertainment Plus is the only shuttle service we use. The reservation process is EASY. The rates for a private car are outstanding, and you don't have to pay until you are delivered to your destination. The company is very efficient with e-mail communications about your reservation and... More 

Helpful?
Thank MOWashingtonDC
Atlanta, Georgia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Everything went exactly as they promised. The person outside the terminal was wearing a hat/shirt and had my information. She radioed the driver and we were inside the Van in a matter of 5 minutes. The driver was pleasant, the vehicle was clean, and I liked that the vehicles had a logo on them, just felt safer and more professional.... More 

Helpful?
Thank IL30308
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

This is a great, professional company! Due to Hurricane Otto, we had to cancel our trip to Central America and booked a last minute trip to Cancun. We didn't have a lot of time to research different transportation options. However, we saw some good reviews on TA, so we made a round trip reservation with USA Transfer the day before... More 

Helpful?
Thank STL6736
New York City, New York
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Did job as promised. Can be used again. They can improve by learning few things from Canada Transfer (more greeters, less waiting time for van, quick stop to buy water, directions with photos for meeting place at airport)

Helpful?
Thank k b
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW

Had a great experience with USA Transfer, they were professional and took care of us on our round trip transfer. Very good value for what you pay. Do not use any of these other companies, USA Transfer is the way to go. Private transfer for a reasonable price. It can be very intimidating leaving the Cancun airport there are a... More 

Helpful?
Thank Andrew W
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you very much for your nice comments and for recommending us. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We are looking forward to greet you once again on your next trip, it will always be a pleasure to serve you, Entertainment Plus - USA Transfers More 

Fort Worth, United States
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I had an excellent experience with this company. I arranged and paid for round trip services to and from my hotel prior to arrival. The company representatives met me as I exited the airport and promptly arranged for our transfer services. A day before the end of my stay, I was queried as to any changes in my travel plans.... More 

Helpful?
Thank Robert J
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you very much for your nice comments and for recommending us. It is our aim to provide a high quality service and knowing we succeeded makes us proud! We hope to greet you again in a near future, Entertainment Plus - USA Transfers More 

Los Angeles, California
Level Contributor
11 reviews
8 attraction reviews
5 of 5 bubbles Reviewed 4 days ago NEW

USA Transfers provided us with a very convenient and professional service to and from our hotel in Riviera Maya. Most importantly they were on time and emailed confirmations prior to the trip and for the return ride to the airport. Highly recommended.

Helpful?
Thank Persian D
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you for your review and for recommending us. We are glad everything turned out great for you and your group. We hope to greet you again on your next trip, Entertainment Plus - USA Transfers. More 

Fort Worth, Texas
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

We recently used USA Tours as an airport transfer to/from Playa Linda Pier to catch a ferry to Isla Mujeres. We received an email response immediately after we booked with confirmation schedule as well as a photo of the USA Tours staff and vehicles so we knew exactly who to look for after we walked from the airport terminal. They... More 

Helpful?
Thank Garyjamo
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you for your review. Knowing we succeeded at providing a high quality service makes us happy! We hope to greet you again on your next trip, Entertainment Plus - USA Transfers. More 

1 review
5 of 5 bubbles Reviewed 5 days ago NEW

1st time using USA Transfers and will continue using them. On time, good price and friendly staff Sr. Mojica, Sr. Raul and Javier *thumbs up*

Helpful?
Thank Yasmin R
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you for your review. Knowing we succeeded at providing a high quality service makes us happy! We will make sure to pass your kind words to Raúl & Javier :) We hope to greet you again on your next trip, Entertainment Plus - USA Transfers. More 

Detroit, Michigan
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

First time we use this service.We book our transfers few months on advanced.All communication was really good,all e-mail clear and professional,information was complete.When we arrived at Cancun ,following given direction,people on the uniform "USA Transfer".On few minutes we been pointed to the car and left parking,next 30 minutes and we are at resort,Grand Riviera Princess.On the way back,remained e-mail,car came... More 

Helpful?
Thank ANATOLY V
Daniela M, Public Relations Manager at Entertainment Plus, responded to this review

Dear Customer, Thank you very much for your nice comments. We care about our clients and do our best to make the best of your experience with us. We are looking forward to greet you once again on your next trip, it will always be a pleasure to serve you, Entertainment Plus - USA Transfers More 

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?