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Ultramar

Supmza 84 M-5 Avenida Lopez Portillo 13 L 6 | Puerto Juarez, Cancun 77517, Mexico
+52 1 998 293 9092
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USD 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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We are always at your service
  • Excellent57%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible3%
Travellers talk about
“puerto juarez” (157 reviews)
“top deck” (94 reviews)
“golf cart” (118 reviews)
Suggested Duration: More than 3 hours
LOCATION
Supmza 84 M-5 Avenida Lopez Portillo 13 L 6 | Puerto Juarez, Cancun 77517, Mexico
CONTACT
Website
+52 1 998 293 9092
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Write a ReviewReviews (3,308)
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"puerto juarez"
in 157 reviews
"top deck"
in 94 reviews
"golf cart"
in 118 reviews
"ferry service"
in 69 reviews
"ferry to isla mujeres"
in 96 reviews
"ferry ride"
in 69 reviews
"great ferry"
in 41 reviews
"hotel zone"
in 130 reviews
"round trip tickets"
in 24 reviews
"fast ferry"
in 20 reviews
"per person round trip"
in 17 reviews
"comfortable seats"
in 29 reviews
"return ticket"
in 21 reviews
"nice ride"
in 35 reviews
"smooth ride"
in 41 reviews
"air conditioned"
in 47 reviews
"day trip"
in 52 reviews
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431 - 440 of 1,676 reviews

Reviewed 17 February 2017

Boats were on time and comfortable enough for the trip. Don't let them talk you into renting the golf cart from them shop around when you get to the island

Thank theestimator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 22 February 2017

Hi theestimator, thank you very much for taking the time to write this kind review. We are happy to see you had a nice time with us :) come back soon!

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Reviewed 16 February 2017 via mobile

In Nov. 2016, I took a trip to Isla Mujeres from Hotel Zone in Cancun travelling with my brother. Vessel was very impressive. Clean,large, smooth ride, had restroom,showed video of Ultramar services. Choice of upstairs or downstairs seating. Purchased tickets at Playa Tortugas after busing...More

Thank Joyful C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 22 February 2017

Hi Joyful C, thank you very much for leaving this review, we are so happy to see you had a nice time with us. It would be super cool to see you very soon again but maybe next time in our route to Cozumel :D...More

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Reviewed 16 February 2017

Average comfort level but they have live music entertainer on the top deck and serve booze, snacks and it's fast so...

Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 17 February 2017

Hi DaveBoone, thank you very much for leaving your review, we are so happy to see you had a nice time with us, we hope to see you soon again, but maybe next time you can enjoy our route to cozumel.

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Reviewed 16 February 2017

We took the ferry from Cancun at the Playa Caracol port to Isla Mujeres. Beautiful 30 ride ride with both indoor and outdoor seating. Clean. Bathrooms were available. Ferry leaves around every hour or so. No food served on board.More

Thank ShirleyBaker55930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 17 February 2017

Hi ShirleyBaker55930, thank you so much for taking the time to write this review, we are so happy to see you enjoyed the trip. And it's so nice to see you took the ferry from Playa Caracol, we would love to see you in our...More

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Reviewed 14 February 2017

They shuttle hundreds of people back & forth to Isla Mujeres & do it well. The ferry runs mostly on time, is clean & efficient. A word of preparation for the first-time user. If you are travelling with luggage, you leave it at the back...More

Thank glbkge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 15 February 2017

Hi glbkge, thank you very much for traveling with us, and for taking the time to write this review. We are very pleased to see that you enjoyed the trip. We hope to see you next time in our other route to Cozumel :D where...More

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Reviewed 12 February 2017

The ferry service is still excellent but they raised the price for tourists 50% to $300 MXP. They are still using the old tickets with the $200 price blacked out by felt pen and a red stamped price of $300 on the round trip ticket.

Thank yox1923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 13 February 2017

Hi yox1923, thank you very much for taking the time to write this review, we hope to see you soon in our ferries, and the price from Puerto Juárez it is $300.00MXN, thank you very much for sharing this information. Warm regards!

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Reviewed 12 February 2017

Pretty quick, safe and cheap ferry to Isla Mujeres from Cancun. A must do trip even if just for the day a lot of fun!More

Thank niksimic69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 13 February 2017

Hi niksimic69, thank you very much for taking the time to write this review, we are so happy to see you had a nice trip with us. Come back soon! We hope to see you in our route to Cozumel in our First Class Ferry...More

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Reviewed 11 February 2017

We took this ferry to Isla Mujures. It's very clean and fast. The ticketing and boarding process was very fast and orderly. We observed multiple boats in their fleet. There are multiple departures daily and they were on time.

Thank VoyagerATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, community manager at Ultramar, responded to this reviewResponded 14 February 2017

Hi VoyagerATL, thank you very much for traveling with us, we are so happy to see you had a nice time with us :D we want to invite you to take the ferry to Cozumel where you can enjoy the First Class zone ;)

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Reviewed 10 February 2017 via mobile

Took the Ultramar ferry from Cancun's embarcadero round trip to Isla Mujeres and we all loved it specially when riding up there, yes it was fun, also clean and felt safe even on a higher speed. Short ride but we enjoyed it, a lot to...More

Thank MaryLOVESRivieraMaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, Social Media Manager at Ultramar, responded to this reviewResponded 11 February 2017

Thanks a lot for your review. Glad to read that you enjoy the trip :D hope to see you soon again!

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Reviewed 10 February 2017

We took the Ultrmar ferry to Isla Mujeres. A quick, comfortable trip of only 20 minutes. Tickets were easy to purchase and ferries run every half hour, on time. Very easy experience!

Thank B9191IKkathys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UltramarFerry, SMM at Ultramar, responded to this reviewResponded 11 February 2017

Thanks for your review, hope to see you soon :D

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Ask a question
Questions & Answers
Drew M
18 May 2018|
Answer
Response from Donaciano C | Reviewed this property |
Yes, they take credit cards
0
Votes
ledarhona
29 April 2018|
Answer
Response from UltramarFerry | Property representative |
Hi ledarhona! 🙂 You can get our Ultra Plan Card, all you need is to present your permanent residence and a proof of address from Cozumel
0
Votes
Google Translation
Jason G
20 March 2018|
AnswerShow all 6 answers
Response from UltramarFerry | Property representative |
¡Hi! that´s correct, from Puerto juarez the price is $300 mexican pesos and from the hotel zone is $19 USA dollars.
0
Votes
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