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Ultramar

Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
+52 1 998 293 9092
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USD 11.99*
and up
One-Way or Round-Trip Ferry between Cancun and Isla Mujeres
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We are always at your service
  • Excellent57%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible3%
Travellers talk about
“puerto juarez” (157 reviews)
“top deck” (94 reviews)
“golf cart” (118 reviews)
Suggested Duration: More than 3 hours
LOCATION
Av. Lopez Portillo | Terminal Maritima Ultramar SM-84 M-5 L-6., Cancun 77517, Mexico
CONTACT
Website
+52 1 998 293 9092
Write a ReviewReviews (3,261)
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All reviews
"puerto juarez"
in 157 reviews
"top deck"
in 94 reviews
"golf cart"
in 118 reviews
"ferry service"
in 69 reviews
"ferry to isla mujeres"
in 96 reviews
"ferry ride"
in 69 reviews
"great ferry"
in 41 reviews
"hotel zone"
in 130 reviews
"round trip tickets"
in 24 reviews
"fast ferry"
in 20 reviews
"per person round trip"
in 17 reviews
"comfortable seats"
in 29 reviews
"return ticket"
in 21 reviews
"nice ride"
in 35 reviews
"smooth ride"
in 41 reviews
"air conditioned"
in 47 reviews
"day trip"
in 52 reviews
Filter

11 - 20 of 1,647 reviews

Reviewed 2 weeks ago via mobile

We took the ferry from Puerto Juarez. Very organized despite the crowds. Great smooth ride. Just beware of all the tour people that await you at the port on the island. On the way back there was even a singer with a guitar. Sunset. Musica....More

Thank azzoli93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Terrible customer service. We purchased tickets & were told the next boat left at 11:00am. We were never told it was first come first serve & to line up a while before 11:00am as once the boat is filled, you have to wait for the...More

2  Thank lisadg0827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We have had 3 Ultramar ferry rides to Isla Mujeres and it has always been enjoyable with calm waters and sunny skies. Entertainment is provided on the top deck.

Thank SunLover80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

Not much to say. Good ferry service. Good seats and good overall experience. Had to wait in line for a bit because of the crowd but there is a ferry every 30 min so it was fine. After buying the tickets for the ferry, we...More

Thank JK898989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

good and quick ferries that are on time but seem to be pretty pricey. lots of choices for seating with both indoor and outdoor seating

Thank medicn8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The boat ride itself was great there and back. They try to get you to rent a golf cart from them. We did this time and I will NEVER do that again. The cart was awful and went below the speed limit. We wasted so...More

Thank madiscrapper24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The ride is good. Ferry is nice. Not sure if there are any alternate ferry thar goes to thar island. It’s about 25 min ride from Cancun price is around $19 per persons. The ferry has some sort of live entertainment at the upstairs deck...More

Thank Papillon_xcape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Once again we bought tickets for the ferry service. So, on Friday March 23, 1:00pm, we came to Ultramar parking garage... we were greeted once again by their rude woman works in the booth, this time she is outside stopping us and she told us...More

3  Thank CancunVIP10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Trip over was fine. Trip back was a nightmare. People were herded like cattle into a holding area while we watched our 4:30 return boat load up with passengers from another area. We were told nothing. 30 minutes later our boat showed up. No explanation

Thank farmerandy2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We took the Ultramar Ferry to the isle of women in Cancun. the ride was smooth, and the sights were great.

Thank rlshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Jason G
20 March 2018|
AnswerShow all 6 answers
Response from UltramarFerry | Property representative |
¡Hi! that´s correct, from Puerto juarez the price is $300 mexican pesos and from the hotel zone is $19 USA dollars.
0
Votes
Jessicadud
12 March 2018|
AnswerShow all 2 answers
Response from UltramarFerry | Property representative |
Hi, thank you so much for reaching us, we have a package that takes you from PDC to Cancún by car and then by ferry to Isla Mujeres, you can find it in or website: ultramarferry
1
Vote
holababa
10 February 2018|
Answer
Response from hecobb |
Take one of the R1 buses which have Puerto Juarez in the front window. It won’t be every one but there’s at least one per hour during the day. Alternatively take any R1 and get off by City Hall and take a collectivo the rest... More
0
Votes