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Dubai Palace Casino

Open Now: 12:00 am - 11:59 pm
Open today: 12:00 am - 11:59 pm
Review Highlights
Cancun Casino

We heard this was the best casino in Cancun, so we visited this one over the Oasis which was closer... read more

Reviewed 22 April 2018
Stone Mountain, Georgia
via mobile
Best casino in Cancun!

After visiting other local casinos I visited Dubai Palace since it was very recommended by hotel... read more

Reviewed 30 July 2018
Matamoros, Mexico
via mobile
Read all 134 reviews
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Traveller Overview
  • Excellent29%
  • Very good26%
  • Average25%
  • Poor8%
  • Terrible12%
Travellers talk about
“nice casino”(4 reviews)
“texas hold em”(2 reviews)
“money changed”(2 reviews)
Dubai Palace Casino in Cancun is Tourist Friendly We are proud to be the only casino in Cancun to offer a 30% bilingual staff. In addition two full time bilingual concierges are on duty to make your visit an enjoyable, hassle free experience. All of...more
Open Now
Hours Today: 12:00 am - 11:59 pm
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Suggested duration: 2-3 hours
Ave. Tulum | Super Manzana 8, Manzana 1 Lote 2, Cancun 77500, Mexico
+52 998 802 1966
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Reviews (134)
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1 - 10 of 64 reviews
Reviewed 30 July 2018 via mobile

After visiting other local casinos I visited Dubai Palace since it was very recommended by hotel. The casino gave a Vegas like experience and there was a wide variety of live games and machines!

Date of experience: July 2018
2  Thank robs4cr
Reviewed 22 April 2018 via mobile

We heard this was the best casino in Cancun, so we visited this one over the Oasis which was closer to the Westin Hotel. The cab ride was $250 pesos. May have paid a bit much. The ride was great to see the other hotels...More

Date of experience: April 2018
7  Thank 648aleciam
Reviewed 22 April 2018 via mobile

Nice casino that’s smoke free. For those who smoke there are small glass gambling areas in the back that are designated for smokers. The casino and bathrooms are clean. Getting there If you are staying near the La Isla mall area, it’s about a 20+...More

Date of experience: April 2018
4  Thank ATLtraveler70
Reviewed 19 February 2018

I have a home in Cancun and travel from LA constantly. The Dubai Casino was my wife's heaven since she loves to play the slot machines. I enjoyed having great dinners and enjoying the live music until recently. Turned out that the new administration not...More

Date of experience: February 2018
5  Thank David C
Reviewed 7 February 2018

Folks and reviews suggested this was the best casino. Spent $20 for a cab ride to get there. Casino has a small amount of live tables. Blackjack tables had automatic shufflers, of which I am NOT a fan. Table limits were 100 pesos min (about...More

Date of experience: February 2018
4  Thank myfirstreview
Reviewed 3 February 2018

Going every time we are visiting Cancun. Clean, great service, good food selection at reasonable price for breakfast,lunch,dinner. Black Jack, Texas holdem, slots machines. Pesos only and ID ...

Date of experience: January 2018
2  Thank ritz12
Reviewed 17 January 2018 via mobile

We tried several times to call them and they always hang up the phone. Are they even in business anymore?

Date of experience: January 2018
Thank kenjstoll
Reviewed 1 January 2018

Returned to Dubai Palace Casino and thourghly enjoyed our evening! We had a lovely and delicious meal with drinks for 300.00 pesos. Great friendly service! Oh...there are ATM’s at the Casino, although I didn’t use either of them...they do have them! If you want to...More

Date of experience: December 2017
Thank Debbie2334
Reviewed 3 November 2017 via mobile

At first the vetting in the slot machines were quite confusing.. credits-pesos-dollars. But after the 2nd visit we figured out that a $.05 line bet was 1 peso and 5 credits = 1 peso. Ex. 500 pesos gives you 503 credits which is equivalent to...More

Date of experience: November 2017
2  Thank Robin B
Reviewed 4 October 2017 via mobile

Terrible set up - a Shame because we were really keen to do some fun gambling here, and you'd think being from out of town they'd make that easy. Unfortunately not. We spent a half hour trying to 'sign up' in order to begin gambling,...More

Date of experience: October 2017
3  Thank Marie48L
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Questions & Answers
Ask a question
Debra C
21 July 2018|
AnswerShow all 3 answers
Response from ATLtraveler70 | Reviewed this property |
I am not familiar with Occidental. If you call your hotel and ask for an english speaking person (if you need that), the concierge can tell the rough distance and how much a taxi will cost (roughly).
21 February 2018|
Response from Akurtis28 | Reviewed this property |
I honestly don’t remember. I was playing blackjack the whole night. I know they have poker and a lot of slot machines. Keep in mind, it’s a cash only facility and they only accept pesos. They don’t accept USD.
Johanna C
11 February 2018|
AnswerShow all 2 answers
Response from Robin B | Reviewed this property |
Around 3km