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AquaWorld

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Closed Now: 6:00 am - 8:00 pm
Open today: 6:00 am - 8:00 pm
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Tours from AquaWorld tend to sell out - travellers recommend booking in advance!
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Traveller Overview
  • Excellent55%
  • Very good22%
  • Average9%
  • Poor5%
  • Terrible9%
Travellers talk about
“aqua world”(250 reviews)
“jungle tour”(597 reviews)
“jet ski”(210 reviews)
About
Aquaworld is the largest marina/diveshop in latin America and we offer a variety of tours and activities ranging from diving, fishing, snorkeling and parasailing. Whatever your interest or age, Aquaworld can cater for you.If you would like to try...more
Closed Now
Hours Today: 6:00 am - 8:00 pm
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Suggested duration: 2-3 hours
Contact
Boulevard Kukulcan, Km 15.3 | Zona Hotelera, Cancun 77500, Mexico
Website
+52 998 689 1013
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Ways to Experience AquaWorld
from USD 89.00
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from USD 79.00
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from USD 70.00
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from USD 115.00
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Reviews (3,998)
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3,136 results
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LanguageEnglish
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Show reviews that mention
All reviews aqua world jungle tour jet ski speed boat scuba diving wave runners glass bottom boat underwater museum deep sea fishing dive master isla mujeres coral reef snorkel trip open water sea life golf cart moon palace
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1 - 10 of 3,136 reviews
Reviewed 3 days ago via mobile

My sons first time diving. One teen, one young adult. Both were treated very well with great instruction and support. Hector was especially good with them. For my husband and I, a great refresher after several years of not diving. They were always watching out...More

Thank St3phfranc0
Reviewed 3 days ago

We booked snorkelling in the under water museum but on the way there the activity was cancelled. So upon arrival we changed it to the Jungle Tour. The activity was great and our tour guid was very good and knowledgable and made us feel comfortable....More

Thank Raymond H
eBusinessC, Gerente at AquaWorld, responded to this reviewResponded 2 days ago

Hi Raymond! It makes us so happy to know that you had a great time at the Jungle Tour! Thank you very much for this kind review - we'll take on account your suggestions and we hope to SEA you soon! 🌊

Reviewed 6 days ago

The whole trip to Isla Mujeres was spectacular, the attention of the staff and the beautiful place. The water bike ride very funMore

Thank Karla M
eBusinessC, Gerente at AquaWorld, responded to this reviewResponded 2 days ago

Hi Karla! We love to read that you had a good time! Isla Mujeres is one of the most beautiful islands in the Caribbean and we're glad you explored it with us. We hope to see you on your next vacations - perhaps we can...More

Reviewed 1 week ago via mobile

Over 2 days of diving, equipment and logistics were great. Nice and huge center and has many facilities well organized. Instructors were very experienced and explained every small detail, however, they showed very dominant behaviors, both instructors in both days. They were giving us orders...More

Thank AD-QA
eBusiness E, Gerente at AquaWorld, responded to this reviewResponded 3 days ago

Hi AD-QA Thanks for sharing your experience with us. We feel awful to hear that your experience with us wasn't the best. We are checking your case with our directors to improve our service. Regards!

Reviewed 1 week ago

I had an absolutely great time with the team at Aqua World. Before I headed out to Cancun I sat my on-line e-learning open water certification. This saved me a day of my holiday as all I needed to show them was proof that I...More

Thank IanP1389
eBusinessC, Gerente at AquaWorld, responded to this reviewResponded 2 days ago

Hi Ian! It makes us so happy to read that you had an amazing time getting certified with us! Thank you very much for taking the time to share your experience on TripAdvisor. We'll be waiting for your return, perhaps next time we can go...More

Reviewed 1 week ago

Very competent dive instructors. We were a group of 7 divers with six of them beginners with no experience. For this group we were given 4 instructors to mainly take care of the beginners. So everyone could enjoy the dive. The dive site was great...More

Thank Daniela W
eBusiness E, Gerente at AquaWorld, responded to this reviewResponded 3 days ago

Pfffff!!! Daniela that's awesome MUSA is one of our favorite places because has an important objective that preserves and regenerate the reef. Also, the combination of being in the ocean and have a sculpture exposition is amazing. Thanks for share your experience with us and...More

Reviewed 1 week ago via mobile

Capt Valentine and The crew of the Scualla 3 were great as usual. Dive guides know the area well. I highly recommend using Aquaworld for your Cancun Diving experience.More

Thank snowgator88
eBusiness E, Gerente at AquaWorld, responded to this reviewResponded 3 days ago

Snowgator88 definitely you know what it's the best!! Scuba diving at MUSA and Manchones Reef we think are ones of the coolest activities you should do with us, and we are complacent to read you those excursions with captain Valentine 👌👌👌 The next step is...More

Reviewed 1 week ago via mobile

We did 3 trips with these guys and every time the experience was great the staff are awesome the equipment seems top notch would highly recommend!!!!!!!

Thank Darren P
eBusiness E, Gerente at AquaWorld, responded to this reviewResponded 3 days ago

Hi Darren!1 Thanks for recommending us with the traveler community. You should tell us more about your excursions 😉. Also we are glad to hear your experience with us was great and you enjoyed 😋 We will wait for you in your next visit

Reviewed 1 week ago

I had the opportunity to do 4 tours with AQUAWORLD and it was an amazing experience!!!! great people, very professional and well prepared. From the guide for the cenotes dos ojos to the guide for the dive with whale sharks. I definitely recommend AQUAWORLD, and...More

Thank Jairo V
eBusiness E, Gerente at AquaWorld, responded to this reviewResponded 3 days ago

Wooooow Jairo V 4 tours with us!!! That's really amazing. We are glad to hear you have a blast with us diving and honestly you should come to dive with us on November with the bull shark is an indescribable experience. We will be waiting...More

Reviewed 1 week ago via mobile

Aquaworld has a lot of great excursions we did the seasub which was great a boat ride through the lagoon mangroves The only issue was the bar we were charged 30usd for a tequila and beer hthat was a rip off too bad it made...More

Thank bill l
eBusiness E, Gerente at AquaWorld, responded to this reviewResponded 3 days ago

Thanks, Bill L for your review We are glad to hear you enjoy our water fun activities. Also, we hope you enjoyed the Aquatwistter our fastest boat ride at the lagoon it's so exciting and funny. We are going to check our prices in the...More

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Questions & Answers
Ask a question
Terri C
29 September 2018|
Answer
Response from Ebusiness M | Property representative |
Hi Terri yes we do for some activities or if not we can arrange transportation for you. Contact us via our website and we'd be glad to help you.
0
Votes
Lucy2162
27 September 2018|
AnswerShow all 2 answers
Response from Ebusiness M | Property representative |
Hi Lucy, we have one and two tank dives departing from the hotel as well as pick up for Cavern dives and diving in Cozumel. It is recommendable to book online prior to arrival to secure spaces, contact us via our website... More
1
Vote
CarolynD1080
25 June 2018|
AnswerShow all 3 answers
Response from eBusiness E | Property representative |
Hi Carolyn Thats weird, We hadn't had any problems with our website that we know... but if you want you can give us an email so that our call center team can contact you
0
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