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Tres Rios Ecopark

Certificate of Excellence
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Address: Carretera Cancun - Playa del Carmen Km. 40, Cancun, Mexico
Phone Number:
+52 984 877 2400

This park, only 30 minutes away from the craziness of Cancun, offers...

This park, only 30 minutes away from the craziness of Cancun, offers horseback rides along the coast. ** NOTE: To best satisfy the needs and preferences of our visitors Tres Rios Ecopark is now temporarily closed as major improvements are underway, the park will re-open for the 2007 summer season.**

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TripAdvisor Reviewer Highlights

Read all 174 reviews
Visitor rating
  • 60
  • 24
    Very good
  • 5
  • 1
  • 4
2 weeks in Paradise

We had a great time. The food is amazing and so is the staff. We always get massages Jose and Nancy did not disappoint. We would also like to mention our butlers, Raul, Adrian... read more

Reviewed 7 February 2017
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174 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 7 February 2017

We had a great time. The food is amazing and so is the staff. We always get massages Jose and Nancy did not disappoint. We would also like to mention our butlers, Raul, Adrian Oscar and Rodrigo that help make our visit perfect. See you next year!

Thank Jazzmont
2 reviews
Reviewed 23 January 2017

We visited during the thanks giving weekend and the resort was quite empty. Food was very good the first two days but quality of food and service dropped a little bit during the weekend. We booked only two weeks in advance for a very good price for all inclusive and flight. Distance to Playa Del Carmen is about 15 minutes... More 

Thank Georg K
Maple Glen, Pennsylvania, United States
Level Contributor
19 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 14 January 2017

Altho at first glance the property appears very pretty. And the immediate hospitality seems hopeful, unfortunately we found the property very typical in this genre of resort. The rooms were big but dark. The towels felt like sandpaper. The walls were falling apart and we were in the "new" section. The service was below par for this supposedly high class... More 

Thank asr1600
Prince George, Canada
Level Contributor
3 reviews
3 attraction reviews
Reviewed 11 January 2017

Our second time back. Had excellent service from the staff at Tres rios. Rapheal, Filiberto, Said, and Christian in particular made our stay memorable. They attended to our needs and were so warm and friendly. Look forward to coming back.

Thank ColletteMariotto
Oakville, Canada
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 30 December 2016

Fifth time of our going to the resort. The staffs were very good and helpful. In particular, I am impressed with the attention given to us by Raphael whose post is somewhere around the Pool and his concern about meeting all our needs throughout our stay. However, the quality of the food need to improve as it did not meet... More 

1 Thank ehinlaiye
1 review
Reviewed 24 October 2016

This is definitely a family vacation resort and nature park. Two beautiful pools designed for kids and adults alike. Due to the nature park there are many more activities available on site than other resorts. Staff were very kid oriented and always had an Hola and smile for everyone. They are as interactive as you want to get. Each evening... More 

Thank sam k
Port of Spain, Trinidad
Level Contributor
9 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

A mini tour of the facilities further raised my awareness of the dire need to save the environment from further human destruction. A place world travelers should visit.

Thank snowy89355
Hoschton, Georgia
1 review
Reviewed 4 October 2016

We had a blast! Nice people. Very good service.Went all out to please & entertain you. Good room accommodation. Excellent food & beverage options.Pools & beachfront amenities are very good. Environment & landscaping clean & well maintained.Well worth what we paid! Highly Recommended. !

Thank abzen2016
Washington DC, District of Columbia
2 reviews
Reviewed 11 September 2016

Beautiful location, wonderful rooms, excellent customer service! The cenotes are fantastic, the food is soooo good and the grounds are spectacular, great for families!

Thank KathyPG836
San Fernando
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 5 September 2016

This place is a nightmare, please do not go there! It's quiet, lonely and scary. The pools are dirty, the snorkelling is just through a river with nothing to see, the food and drinks are poor quality and the beach is horrible. They force you to attend a timeshare meeting which they call a 'presentation meeting' and pressure you to... More 

5 Thank ryanboodlal

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?