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Plaza Caracol

Boulevard Kukulkan Km 8.5, Cancun 77500, Mexico
+52 998 883 2805
Review Highlights
Shop Here, NOT at the airport

Basically, Cancun shopping is worse that any used car lot you've ever experienced. The Plaza... read more

Reviewed 18 January 2017
Cabo San Lucas, Mexico
It's worth checking out only if your walking by and want a souvenior

There are much better malls in Cancun, but if you are already walking by you will probably find an... read more

Reviewed 11 January 2017
Read all 224 reviews
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With almost 30 years of innovation and constant growth, Plaza Caracol presents you today more than 150 establishments, offering you articles that range from boutique perfumes and fine jewelry, to souvenirs and special details for your loved ones. With ample internal spaces all featuring air conditioning, and attractive events and promotions throughout all seasons, Plaza Caracol offers to both the casual shopper and the professional bargainer
  • Excellent12%
  • Very good19%
  • Average37%
  • Poor20%
  • Terrible12%
Travellers talk about
Open Now
All hours
Hours Today: 08:00 - 21:00
Boulevard Kukulkan Km 8.5, Cancun 77500, Mexico
+52 998 883 2805
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Reviews (224)
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11 - 20 of 60 reviews

Reviewed 18 January 2017

Basically, Cancun shopping is worse that any used car lot you've ever experienced. The Plaza Caracol is much better. But do not, I repeat NOT wait and do your shopping at the airport. The plaza was clean and the values were good. For example you...More

1  Thank trosefl1
Reviewed 11 January 2017

There are much better malls in Cancun, but if you are already walking by you will probably find an inexpensive souvenior. It's better than dealing with the hustlers just around the corner in the open air shops.

Thank to_the_point_reviews
Reviewed 28 August 2016

Was recommended by hotel staff for local souvenirs . Many shops but was not busy at all which meant you attracted the attention of all the shop owners wanting to sell you something . You can barter the prices.

Thank Tina D
Reviewed 17 August 2016 via mobile

The only saving grace is there a Starbucks. Otherwise, small shops with merchandise that can be found anywhere. I would rather shop in the grocery market next door.

Thank djholloway50
Reviewed 17 August 2016

When we first came to Cancun in 1987 and for years after, Plaza Caracol was a wonderful place with a lot of shops and restaurants. Iguana Wanna was one of our favorite places to eat. Unfortunately, it was severely damaged during Hurricane Wilma in October...More

2  Thank BAMBAM52
Reviewed 4 August 2016 via mobile

Do not waste your time going to this plaza, only a few stores in the first floor are open and the rest is closed for business, it looks like this shopping center was used a long time ago but now is mostly abandoned, if it...More

1  Thank Nayeli S
Reviewed 4 July 2016

It is just across the street and has a few nice shops. We always go into La Mer, It has nice sea shells and jewelry. Also, there is a Starbucks for those who like this sort of thing. Bargains can be had here! Go later...More

Thank shanelimes
Reviewed 24 May 2016 via mobile

If you are looking for a nice variety of silver jewelry and fair prices head straight to Sol y Luna in the Plaza Caracol shopping mall. This is the place to shop! I usually visit Cancun every year and Sol y Luna has been my...More

1  Thank Corrine G
Reviewed 7 May 2016

This building is located across from the RIU Cancun. It has a wide variety of shops from Jewelry to souviners to pharmacy and travel services

Thank tom d
Reviewed 24 April 2016

This has been a premier mall but is having hard times now. Top floor is empty now. We shopped at the pharmacy there and got soe excellent jewelry deals at Sol de Luna jewelry store. Hope it gets better..it was my favorite place to shop.

Thank cirosbabe
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Questions & AnswersAsk a question
Does the westin provide a courtesy airport shuttle?
29 January 2015|
Response from Abraham G | Property representative |
I Don,t have that information sorry. But you can call +529988914200 Thanks !
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