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Puerto Maya Cancun

Puerto Maya Cancun

Puerto Maya Cancun
5
Amusement & Theme Parks
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Embark on a half-day tour to fully immerse yourself in the Mayan culture. Zoom through the waters on your own speed boat and arrive at Punta Nizuc for an unforgettable snorkeling adventure. What's more, witness a traditional Mayan ceremony and savor their exotic cuisine. This is the ultimate Mayan experience that you wouldn't want to miss.
Duration: 2-3 hours
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  • Joe Vaz
    Kenilworth, New Jersey2 contributions
    5.0 of 5 bubbles
    Totally Recommend.
    No need to name people. The entire staff was amazing the entire time. Something unexpected was the Mayan Ritual witch was amazing. However snorkeling was canceled due some weather issues, but we were informed before starting.
    We appreciate your feedback! It's wonderful to hear that the entire staff provided an amazing experience throughout your time with us. It's great that you found the Mayan Ritual to be an amazing and unexpected addition to your adventure. While it's unfortunate that snorkeling had to be canceled due to weather issues, we're glad to hear that you were informed in advance. We look forward to the opportunity to welcome you back for more memorable experiences in the future. See you again soon!
    Written 31 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with friends
    Written 25 October 2023
  • Jamie A
    12 contributions
    5.0 of 5 bubbles
    Broke three nails and still not upset! 🤣
    Hands down you will not be disappointed! This was a major highlight to our Cancun Anniversary Trip. The Mayan Show was fabulous. Then to the boats, what an absolute blast! Snorkeling was great and the guide showed us amazing fish and coral. When I tell you I am picky and have high standards, believe me! I do not give out great reviews because I am nice. The tacos at the end were some of the best we have had in Mexico. Everyone who helped us or performed was great! Special thanks to Hector, Daphne, Harry, Lorbe, Christian and Arthur and the staff in the restaurant . You all made this a very special memory for us and we will be back! Bravo to all.
    Thank you for your glowing review! We're thrilled to have been a major highlight of your Cancun Anniversary Trip. We appreciate your high standards and are honored to have met them. Special thanks to Hector, Daphne, Harry, Lorbe, Christian, Arthur, and the restaurant staff for making your experience special. We look forward to welcoming you back for more memorable moments. Bravo to you as well, and thank you for choosing us!
    Written 18 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written 12 November 2023
  • T Jones
    Madison, Mississippi10 contributions
    5.0 of 5 bubbles
    Great tour!!!
    This a definite must in Cancún. The staff is friendly and knowledgeable. It was engaging and informative. Our tour guide Flash was the absolute best. He catered the tour to us and knew what he was talking about. Definitely recommend.
    Thank you for the glowing recommendation! We're thrilled to hear that you found the experience engaging and informative, and we're especially glad that Flash provided you with a personalized and memorable tour. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you again for more adventures in Cancún. Safe travels and see you next time!
    Written 30 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written 30 November 2023
  • Jim R
    1 contribution
    5.0 of 5 bubbles
    Mangroves - Excellent!
    The mangrove tour was great! The beginning started with some Mayan experiences and then we got on the boat. The boat was very fast as it transported us to the slower portion near several mangroves. Our guild was fun, and we really enjoyed it all.
    I'm glad to hear you had a great time on the mangrove tour! Starting with the Mayan experiences and then speeding through to the serene mangrove areas sounds like a fantastic journey. It's wonderful that you found the guide enjoyable too. Thank you for sharing your experience!
    Written 11 December 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled as a couple
    Written 4 December 2023
  • cswimz
    4 contributions
    5.0 of 5 bubbles
    Amazing value for money!
    This was such an amazing experience for my partner and I. First, you are immersed a Mayan Ritual/Performance and the actors were incredible. Then you’re divided in to groups for the speedboating through the lagoon, where you arrive at the coral reef for the snorkelling. I will never forget this experience and all of the staff were so friendly and helpful! I could not recommend this experience more, especially compared to some other experiences in Cancun that are double or triple the price! The only thing that we thought was a bit pricey was the option to buy your photos at the end, at ranging from $60 to $80 packages or $29 for just one printed photo. But that does not take away from the experience, thank you so much Puerto Maya!!!!
    Thank you for sharing your incredible experience! We're thrilled you enjoyed the Mayan Ritual and the speedboating through the lagoon for snorkeling. It means a lot that you found our staff friendly and helpful. Your recommendation is highly appreciated! Thank you for choosing Puerto Maya!
    Written 26 December 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled as a couple
    Written 24 December 2023
  • Ron B
    Bronx, New York26 contributions
    5.0 of 5 bubbles
    Excellent
    Went in the jungle tour with my fiancé and it was great. We had to bypass being able to snorkel because of the weather but they allowed us to ride the speed boat for a longer time which was great. Daphne, Jesus and Enrique put on a great Mayan show and hector was a great guide letting us know what to expect from the tour.
    Thank you for sharing your experience with us! We're delighted to hear that despite the weather affecting the snorkeling plans, you still had a great time on the jungle tour. It's wonderful that our team, including Daphne, Jesus, Enrique, and Hector, made your experience memorable. We're glad you enjoyed the extended speed boat ride and the fantastic Mayan show. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for more enjoyable adventures in the future.
    Written 22 January 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited January 2024
    Travelled as a couple
    Written 21 January 2024
  • Thomas G
    1 contribution
    5.0 of 5 bubbles
    Great reef snorkeling
    Good trip for a lower cost and time. Easy walk if staying close to the marina. I would go again. Stinks you need to pay $20 conservation fee but I hope it goes to a good cause.
    Thank you for sharing your experience with us! We're glad to hear that you found the trip convenient and would consider going again. We understand your concern about the conservation fee, and we assure you that it goes towards supporting environmental preservation efforts in the area. We appreciate your support and hope to welcome you back soon!
    Written 8 May 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Travelled with family
    Written 7 May 2024
  • SonofBen
    Philadelphia, Pennsylvania89 contributions
    5.0 of 5 bubbles
    Mangrove Tour was Great!
    We thought we would just get onto a boat but were treated to a special Mayan show that was really nice, especially because we had been to Chichen Itza the day before where we just saw the temples; here we were saw what actually took place there. Was nice how Juan (I think that was his name) nicely switched between Spanish and English so that everyone could understood him, and he gave a detailed breakdown of the show and what we to expect on the water. Then Flash took us out on a solid boat with a big motor and we literally flew over the water to the Mangroves. He told us how the hotel strip was man-made and that the mangrove used to be the protective layer of the mainland.... He also knew where the Cenotes were under the water, showed us the love channel and the foundations of the new bridge. We saw many interesting birds nut unfortunately no monkeys nor crocodiles. Flash was extremely knowledgeable and a lot of fun! Loved to get close to the area that we always see from the hotel corridor.
    Thank you so much for your detailed review! We're thrilled to hear that you had such a wonderful experience with us. It sounds like you really enjoyed the special Mayan show and appreciated the insights into Chichen Itza's history that it provided. Juan always aims to make the experience engaging for everyone with his bilingual commentary. We're also glad to hear that you had a great time with Flash on the boat tour. Exploring the mangroves and learning about the area's natural and man-made features seems like it was both educational and exciting. Although we missed encountering monkeys and crocodiles this time, it's fantastic to hear that you enjoyed spotting various interesting bird species. Thank you again for choosing our tour!
    Written 10 July 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2024
    Travelled as a couple
    Written 5 July 2024
  • Jesus M
    2 contributions
    5.0 of 5 bubbles
    puerto maya cancun.
    If you want an incredible steak in a large, architecturally pleasing space, this is it. Beautiful views in beautiful Mexico. After a purchase on jewelers row, this is the place to celebrate. Have a pineapple martini. put on a great Mayan show and hector was a great guide letting us know what to expect from the restaurant.
    Thank you for your fantastic review! We're thrilled to hear that you enjoyed our incredible steaks and the architecturally pleasing ambiance. It's wonderful to know you appreciated the beautiful views and had a great time celebrating after visiting jewelers row. Our pineapple martini is indeed a favorite among our guests! We're also glad you enjoyed the Mayan show and that Hector provided helpful guidance.
    Written 14 July 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Travelled on business
    Written 10 July 2024
  • Diya K
    1 contribution
    5.0 of 5 bubbles
    I highly recommend this tour!!!!!
    My family and I did this tour in August and it was one of my favorite moments in our whole vacation! The beginning of the Taurus started with some Mayan ceremonies, explained by Karina, and some real insights into their culture! It was really wonderful to witness and entertaining. Next, our speed boat and snorkeling expedition was led by Fabio. He was extremely helpful and funny, giving is clear instruction along with tips and tricks! The actual speedboarding and snorkeling was amazing and very VERY fun. After that we ate some tostadas, which were delicious! Hands down, the BEST tour I've been on! ** Just a little reminder to bring bug spray as there are lots of mosquitoes!
    Thank you so much for your enthusiastic review! We’re thrilled to hear that the tour was a highlight of your vacation. It’s fantastic to know that you enjoyed the Mayan ceremonies with Karina, the speedboat and snorkeling experience with Fabio, and the delicious tostadas. We’re grateful for your kind words and are delighted that you had such a memorable time. We hope to have the pleasure of welcoming you and your family back for more amazing adventures!
    Written 25 August 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2024
    Travelled with family
    Written 23 August 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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5.0
5.0 of 5 bubbles1,642 reviews
Excellent
1,516
Very good
67
Average
25
Poor
13
Terrible
21

Vasavi
Cancun, Mexico7 contributions
4.0 of 5 bubbles
Feb 2020 • Family
The staff and experience was great for 2 hours. Jesus, our boat captain did a great job making the ride thrilling and drawing in crocodiles so we could see it. The zip-lining and ropes course are great for kids and an adult’s first time. The lunch afterward was amazing. The Mayan culture experience was okay, kind of cheesy and inauthentic. The photos for purchase were crazy expensive. Overall, highly recommend it for families. Took my 8 and 7 year old daughters and it was the highlight of the trip!
Written 8 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello vasreddy, thank you so much for your comments!! We are so happy you had such a great time! We are always to working on improving our activities and performances, we hope you can come back and visit us again!!
Written 10 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Holly H
Pueblo, CO2 contributions
5.0 of 5 bubbles
Mar 2021
We did the Jungle Tour with Snorkeling and it was AMAZING!! The staff was great and interactive . Driving our own speed boats was sooooo much fun and felt safe the whole time. Definitely recommend for groups and familites!
Written 2 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello 523hollyh, we are so glad that you had such an AMAZING time here with us. Safety and Fun is our priority, thank you for your review!
Written 5 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pat
1 contribution
5.0 of 5 bubbles
Jan 2021
We were staying in the resorts in the cancun, and our group really wanted to ride Jet skis. Our options included renting jet skis at our resort for thirty minutes and free riding around the ocean or do this Jetsk Mangrove tour. We ended up going with the jet ski tour after much deliberation, and we were pleased we did the tour since we got overall more time on the jet skis and went deep into the ocean, Furthermore, it was a better value as well. Had a great experience with the Jetski and all the people in the park. The first 45 minutes was actually a Mayan cultural experience and then we rode the Jetski for about 75 minutes. So it was not actually two hours on the Jetski. But it was still plenty of fun and a good amount of time we felt. They took some great professional photos of us as well, which we ended up purchasing as a group. We were given lunch afterwards, which entailed three tacos. Overall was a great experience and would definitely do this again.
Written 20 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Byronm, thank you for your review! We´re very happy that you were able to enjoy our mangrove tour and we hope you keep our pictures to remember us for the next time you visit Cancun!
Written 5 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alissa K
2 contributions
5.0 of 5 bubbles
Feb 2021 • Family
I loved this place! Fabio, Miguel and Luis and Peter were fantastic. Fabio was so patient with us with speed boating and snorkeling because it was our first time. The Mayan part was so great and felt really authentic. Great for kids as well. I highly recommend it, worth every penny!
Written 25 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello alissak28, thank you so much for your lovely review we are very happy that you had such a great time on our tour and that you enjoyed the Mayan experience. We hope to see you again on your next visit to Cancun.
Written 5 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cswimz
4 contributions
5.0 of 5 bubbles
Dec 2023 • Couples
This was such an amazing experience for my partner and I. First, you are immersed a Mayan Ritual/Performance and the actors were incredible. Then you’re divided in to groups for the speedboating through the lagoon, where you arrive at the coral reef for the snorkelling. I will never forget this experience and all of the staff were so friendly and helpful! I could not recommend this experience more, especially compared to some other experiences in Cancun that are double or triple the price! The only thing that we thought was a bit pricey was the option to buy your photos at the end, at ranging from $60 to $80 packages or $29 for just one printed photo. But that does not take away from the experience, thank you so much Puerto Maya!!!!
Written 24 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your incredible experience! We're thrilled you enjoyed the Mayan Ritual and the speedboating through the lagoon for snorkeling. It means a lot that you found our staff friendly and helpful. Your recommendation is highly appreciated! Thank you for choosing Puerto Maya!
Written 26 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jennifer B
1 contribution
5.0 of 5 bubbles
Feb 2020 • Couples
We started with ziplining, a jungle tour through rope bridges, then drove our own speedboats out to snorkeling. Afterward we were treated to an authentic ancient Mayan performance. The pictures that the team took along the way were amazing. Thank you to Peter, Luis, Edwin, Miguel, Raul, and Bailey for going above and beyond at every turn! And another thank you to the Mayan warriors and the wait staff that serves us a delicious lunch afterwards!
Written 22 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Y1047Q, thank you so much for your amazing comment about our park and staff. We are very happy that you had such a great time! we hope to see you again!
Written 25 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jr.
Cancun, Mexico4 contributions
5.0 of 5 bubbles
Mar 2022 • Business
This experience by far over exceeded our expectations in the best way possible. Our guides Raul and Fabio were great in the way that they explain everything with details and will make sure you have a great time driving these speed boats on the lagoon as well as on the open ocean (which is the part I enjoyed the most). Not to mention that the beginning is a great plus as well as we enjoyed the Mayan show and ritual with Luis y Hector. . At the end they put the cherry on top with an amazing authentic small lunch that was very delicious and actually filling. Thank you all staff for the amazing time you provided. So fellow tourist friends don’t think about it twice when booking this incredible experience with this great company as I promise you will not regret it.
Written 9 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Donna B
6 contributions
5.0 of 5 bubbles
Sept 2023 • Couples
Fantastic jungle speed boat excursion! It started with a Mayan show, which included a spiritual cleansing. It was nice to participate and learn about the Mayan culture. The speedboat through the mangroves was breathtaking. The snorkeling was a nice cool-off. Put your camera away and enjoy the moment! They take pictures you can purchase at the end for a reasonable price. The lunch at the ends was fresh, tasty, and satisfying including the Hibiscus water! Yummy 😋
Written 20 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sounds like you had an amazing jungle speed boat excursion! Starting with a Mayan show and spiritual cleansing is a unique and cultural touch. The speedboat journey through the mangroves must have been breathtaking. And taking time to snorkel for a cool-off is a great idea. It's always nice to put the camera away and savor the moment. Thanks for sharing your fantastic experienc
Written 20 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jessica S
Lawrenceburg28 contributions
4.0 of 5 bubbles
Apr 2023 • Couples
We had a good time but.. the “jungle tour” was dancers, an overhead very shaky bridge you cross and more dancing with a Mayan cleanse.. kind of cheesy. $45 for the digital photo package or $29 for one print. Hard core asking for tips throughout. Once on the boats, the Water was very choppy due to high winds which also cancelled our snorkeling part of the tour. Fellow boaters were extremely irresponsible not driving safely, zipping in and out, passing each other and us, combined with the high waves I felt very unsafe at times. We did not get any narrative going through mangroves , no looking for wildlife.. just high speed and some slower speeds around other boats. Not sure I’ll do this again. Bad backs beware.
Written 27 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Jessica! Our Jungle Tour helps you disconnect from your worries, and connect with nature and wildlife for a good time. We apologize for the snorkel activity that got canceled due to the weather conditions. At Puerto Maya Cancun, we ensure our guests have a memorable time without risking their lives. Your safety will always go first. Although the weather is out of our control, we offer free booking date changes up to 24 hours before your visit. We hope you can come next time, with the perfect weather to enjoy snorkeling with us!
Written 29 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

PhungTran
Los Angeles, CA2 contributions
4.0 of 5 bubbles
Dec 2022 • Family
Driving a speed boat was very exciting. Snorkeling was not that great as we didn’t see many fish as expected. Maya performance was interesting. Lunch was ok.

Paid extra $15 per person for some docking fees.
Written 5 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your feedback with us. We're glad to hear that you found driving the speedboat exciting and that the Maya performance was interesting. Regarding the snorkeling, we understand that the abundance of fish can vary as it's a natural environment. We'll continue to strive to provide the best possible experience, and we appreciate your understanding. Regarding the additional docking fees, we appreciate your understanding. These fees are necessary for maintaining the facilities and ensuring a safe and enjoyable experience for our guests. We hope you'll consider joining us again in the future for another adventure. Thank you again for your valuable feedback.
Written 10 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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