We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Mza 11 Calle Mar 16 Lt 17, Cancun 77500, Mexico
Phone Number:
+52 998 887 8069
Today
09:00 - 18:00
Closed now
See all hours
Hours:
Mon - Fri 09:00 - 18:00
Sat - Sun 09:00 - 15:00
Recommended length of visit: More than 3 hours
Description:

Mayan ruins, ziplines in the jungle, snorkeling, sailing, and fishing for...

Mayan ruins, ziplines in the jungle, snorkeling, sailing, and fishing for the big game, are just a few of the things you can do on vacation in Mexico's Caribbean. Your friends at Cancun Vista want to assist you in prearranging your activity plans and help create lifelong memories from your vacation in Cancun, Playa del Carmen, or the Riviera Maya.

read more

TripAdvisor Reviewer Highlights

Read all 58 reviews
Visitor rating
  • 30
    Excellent
  • 1
    Very good
  • 3
    Average
  • 1
    Poor
  • 8
    Terrible
Great customer service!

Last December I reserved "The Dancer" catamaran through Cancun Vista as part of my daughter's wedding weekend celebration scheduled for November 2016. Due to unforeseen... read more

5 of 5 bubblesReviewed 26 April 2016
lissaco

Similar Things to Do in Cancun

Add Photo Write a Review

58 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 43: English reviews
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 26 April 2016

Last December I reserved "The Dancer" catamaran through Cancun Vista as part of my daughter's wedding weekend celebration scheduled for November 2016. Due to unforeseen circumstances, my daughter and her fiancé had to cancel their Mexico wedding and move it closer to home. Armando and others at Cancun Vista were very understanding and helpful, and they returned my deposit without... More 

Helpful?
Thank lissaco
Parsippany, New Jersey
1 review
5 of 5 bubbles Reviewed 23 April 2016

I would like to begin by saying that is unfare to write a negative comment for a bad service that was given from a third party and not from this agency, I think people should put those comments on the provider profile. We were in Cancun on our 2nd Honeymoon and they helped us to make it memorable: we booked... More 

Helpful?
Thank BOB T
Los Angeles, California
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 26 March 2016

My wife and i booked a Camel ride through this company. My complaint has to do with transportation. After our camel ride, which was short, but enjoyable, we were ready to leave and get back to oue hotel. We finished our ride at 1om, it took two hours to get a ride out of there. I complained to Mariana, who... More 

Helpful?
Thank Ed I
Yampa, Colorado
1 review
5 of 5 bubbles Reviewed 19 February 2016

My husband and I and our two daughters (17 and 14) booked a horseback riding tour through Moon Palace Resort (on 2/12) and our Tour Guide Joel was wonderful! He was very descriptive with instructions and made sure we had a great time. He was the high part of our vacation. My daughters are still talking about him and the... More 

Helpful?
Thank Kristi S
London, United Kingdom
Level Contributor
83 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 15 September 2015

My husband booked us the 'camel safari' through these guys, and it was an entertaining way to spend the afternoon. The van picked us up at our hotel (though about 20 minutes late) and whisked us to an eco park with scuba, camel rides, horseback riding and other activities. We were just doing the camel ride, so we climbed up... More 

Helpful?
1 Thank SNB42
Fort Worth, Texas
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 September 2015 via mobile

My husband and I booked the Paradise horseback riding excursion while we were in vacation in Riviera Maya. We were not disappointed:) the pickup can was on time and so was the drop off. Joel and a couple of his buddies were our tour guides and they were absolutely amazing! Joel was very witty and funny and made the whole... More 

Helpful?
4 Thank rachelgarcia15
Oakland, California
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 26 June 2015

I booked a horseback riding tour and missed the tour based on miscommunication on their part about pick up location. The company was unwilling to work with me on offering a reasonable discount or rescheduling. They simply directed me to their terms on the website and did not transfer me to their manager. They're obviously not in business for providing... More 

Helpful?
5 Thank Erica G
Orlando, Florida
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 30 April 2015

My coworker and I purchased some tours from Cancun Vista back in December. We had an easy transaction and great time. I spoke with Armando and he was wonderful with assisting me. I recently (March 14, 2015) called because my fiancé and I has decided to return to Mexico. I spoke with Armando and once again he helped me with... More 

Helpful?
1 Thank mrskashe
Buffalo Grove, Illinois
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 18 December 2014

We bought a tour to Chichen Itza in Cancun on this " TRAVEL AGENCY" if you can call it TRAVEL AGENCY. The worst experience ever. Cancun Vista Travel Agency is the WORST you can get as a travel agency. Our nightmare starts a 6am at the lobby of the hotel, they suppose to pick us up at this time in... More 

Helpful?
10 Thank LUIS L
Orange, California
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 January 2014

We spent our vacation touring a lot of the ruins on the Yucatan. Coba was my favorite. We took a tour to Coba and Tulum and really enjoyed both. Coba was the first stop and the tour guide marched us off into the jungle on a mile and a half hike and he spoke continuously about the Mayan people and... More 

Helpful?
4 Thank Mbui

Travellers who viewed Cancun Vista also viewed

Cancun, Quintana Roo
Cancun, Quintana Roo
 
Cancun, Quintana Roo
Cancun, Quintana Roo
 

Been to Cancun Vista? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cancun Vista and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Cancun Vista staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?