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Gray Line Tours

Luis Moya, Mexico City 06300, Mexico
1 800 235 4079
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USD 1,089.00*
and up
Mexico Colonial Jewels 4-Day Tour from Mexico City
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USD 4,477.00*
and up
Mexico Magical Towns: 8-Day Tour from Mexico City
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Overview
  • Excellent75%
  • Very good4%
  • Average2%
  • Poor6%
  • Terrible13%
Travellers talk about
LOCATION
Luis Moya, Mexico City 06300, Mexico
Alameda
CONTACT
Website
1 800 235 4079
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Reviews (81)
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1 - 10 of 59 reviews

Reviewed yesterday

I was very pleased with the service offered by Victor and his team in Mexico City. They got me from the airport to my downtown hotel, and back again, with little fuss. On the departure day, Victor and the driver came more than an hour...More

Thank Helen H
Reviewed 2 days ago via mobile

We got a great service, thanks Victor Monroy for the kindness and making us feel welcome, very nice car and perfectly clean. Highly recommended, we definitely came back with Gray Line.

1  Thank snowboarding64
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded yesterday

We appreciate your great comments about our service. Thanks for your preference and we hope to have the opportunity to serve once again on a new trip to México. Regards Gray Line Tours.

Reviewed 3 days ago

Book an airport shuttle into a city hotel and back? don't count on it. Its far more expensive than a cab, but that is a minor point. it was a 40 min wait at the airport for enough passengers to fill the van, and they...More

Thank William M
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded yesterday

Dear Traveler: We apologize for this situation and for not have met all your expectations. Please, we invite to send us an email to customerservice@mayaland.com so we can help you. Regards Gray Line Tours.

Reviewed 4 days ago

I can only recommend this service, good value for the money and reliable. Friendly manager and drivers.

1  Thank Christian B
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded yesterday

Thank you so much dear Traveler for your review and preference. We hope to have the opportunity to serve you again soon. Regards Gray Line Tours.

Reviewed 2 weeks ago via mobile

an excellent service my fiends cant wait to visit me again, makes me happy finds people that enjoys their job and gives the extra mile. Great driver and goof friend.

Thank diana m
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 1 week ago

Dear Traveler: Thanks for your preference! We appreciate that you chose us to enjoy your trip in México. We hope to have the opportunity to serve you once again soon. Regards Gray Line Tours

Reviewed 22 May 2017

This is the second time in little over a year that Victor Monroy has been our driver, host and friendly introductory guide to Mexico City. He has always been punctual, polite and informative, and seeing him at the airport last week was like seeing an...More

Thank 347bruce D
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 4 weeks ago

Thanks for your great review! We appreciate your time to share your great comments about our collaborator Victor. We hope to have the opportunity to serve you once again. Regards. Gray Line Tours

Reviewed 13 May 2017 via mobile

I used Gray Line for our airport transfer and the Teotihuacan tour. My contact Roberto was fantastic. He replied to emails professionally and promptly. He was knowledgeable and very patient with all my questions. The tour was fabulous. Our guide Juan was incredibly knowledgable, friendly...More

Thank Steph0502
Customer_Service_9, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 15 May 2017

We appreciate your great comments about our service and we are truly happy that we have met all your expectations. We are thrilled to know that our collaborators Juan and Roberto provided you an amazing trip to explore the greatness of Teotihuacan. We hope to...More

Reviewed 14 February 2017

Great experience with Gray Line on our tour of Teotihuacan. Our guide, Hector, was fantastic. I'm ready to do it all over again just to listen to him!

Thank Alan C
Reviewed 25 January 2017

Jose Israel Bribiesca Garcia, the driver, picked my friend and I at Mexico City airport on 22 January 2017. We were on vacation. He was there with a sign, greeted us, helped us with our bags and drove carefully to the hotel. The van was...More

Thank Rajeswary I
GLCustomer_Service, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 31 January 2017

Dear traveler, Thank you for this review. It is great to know everything went all right with your trip to México City. Hope to have you back soon. Gray Line.

Reviewed 23 January 2017 via mobile

Start off they picked us up from our hotel, and when they pulled up we were surprised that it was a nice van... we didn't realize it was going to be that small of of a group... there was two other groups with us.... the...More

Thank Jennaphur
GLCustomer_Service, Director de Relaciones con Clientes at Gray Line Tours, responded to this reviewResponded 25 January 2017

Dear traveler, Thanks for taking the time to review our service. It's great to know you are happy about you trip, be sure our collaborators will hear about your comments. Come back soon, it will be our pleasure. Gray Line.

Nearby
Alameda
This beautiful park was once the playground for the
wealthiest families in the colonial era, and is now
the perfect place where locals and visitors can spend
a sunny weekend afternoon to relax or shop for
souvenirs at the market. Kids can run around or grab a
bite of cotton candy while teens and adults wander
around admiring the charming gardens and the
sculptures that adorn it. Once the heat rises, it may
...More
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Questions & AnswersAsk a question
Yolis
Un teléfono para marcar estando en a Ciudad de México
1 May 2017|
Answer
Response from chichenuxmal | Property representative |
Hoy Domingo, por favor llame usted directamente a nuestro Coordinador en la Ciudad de Mexico, Sr. Victor Hugo Monroy, Cel.: 55 3717 1057 Gracias por su interés en Gray Line Ciudad de Mexico.
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