Balneario de Panticosa
Balneario de Panticosa
Balneario de Panticosa
3
9:30 AM - 9:30 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
9:30 AM - 9:30 PM
Sunday
9:30 AM - 8:00 PM
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3.0
614 reviews
Excellent
114
Very good
141
Average
109
Poor
111
Terrible
139
These reviews have been automatically translated from their original language.
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Miquel P
Paris7 contributions
Aug 2024 • Couples
We pay 224€ for a night waiting for 4-star hotel services and spa tranquility. The hotel only has a free buffet in self-service that you could access in turns, crowded with noisy people and waiters adding more noise when picking up dishes and cutlery without any care. Outside the hotel there is an Italian restaurant (the only one in the complex) where we wait 20 minutes waiting for a receptionist who did not come. Not all the tables were occupied, but there were only two waitresses who couldn't get enough. The regrettable bar with little choice of drinks or snacks. In the room paper cups, not glass and a single armchair for 2 people. The price did not include any spa service that if you wanted you had to book and pay part. Breakfast service to the room or think about it. Crowded with customers and very few staff. We felt treated as if we were part of a cheap tour coach and not as customers of a supposedly 4-star hotel paying €224 for a night's sleep. We made this same comment in the satisfaction questionnaire that the hotel sent us and so far we have not received any reaction.
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Written 16 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlos
Asturias, Spain1 contribution
Feb 2024 • Friends
We reserved 90 minutes (from 8:00 p.m. to 9:30 p.m.) and at 9:10 p.m. they paid for everything and kicked us out. Cold water. The soap dispensers in the showers were empty. All the dryers were broken.
Very bad experience.
Very bad experience.
Written 2 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
renoirBarcelona
Barcelona, Spain1,997 contributions
May 2024 • Couples
Spa located high up the mountain with spectacular views of the neighboring peaks, waterfalls and meltwater, all beautiful. Apart from the spa and baths area, there is the Intercontinental hotel, the only thing open at this time of year. Many people from Inserso were there, we went to eat at the hotel buffet, and for 23 euros we were able to make the menu. Normal meal, with salad, noodle stew and stewed lamb. A very kind service because they brought us a gluten-free mousse for my husband, which was not on the buffet, but the chef brought it expressly. Thank you very much to all the nice staff!!! This type of details are greatly appreciated, so I told the kind waitress!!!
Written 1 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gema H
11 contributions
Mar 2024 • Couples
It is the third time we come to the Spa, (and last) the first time in 2018 it seemed spectacular, in 2023 quite a disaster but we thought it would be because of COVID... but no
The facilities are not maintained, there are leaks everywhere, broken glass.
They have accommodated us in the same room in 2023 and the same stains remain on the ceiling and walls.
The floor full of hair, room, bathroom... everything. The towels with dried blood stains, disgusting, we have thrown them away to wash but they are still there anyway.
At dinner the children are rubbing all the food and no one says anything...
Not to mention that dinner now consists of fried foods and pasta, nothing a bit elaborate.
It is no longer talking about stars, it is maintaining the minimum hygiene necessary for a hotel.
The facilities are not maintained, there are leaks everywhere, broken glass.
They have accommodated us in the same room in 2023 and the same stains remain on the ceiling and walls.
The floor full of hair, room, bathroom... everything. The towels with dried blood stains, disgusting, we have thrown them away to wash but they are still there anyway.
At dinner the children are rubbing all the food and no one says anything...
Not to mention that dinner now consists of fried foods and pasta, nothing a bit elaborate.
It is no longer talking about stars, it is maintaining the minimum hygiene necessary for a hotel.
Written 29 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Javier B
1 contribution
Aug 2024 • Couples
Absolutely disappointed. The Tiberian Baths have an absolute lack of maintenance: broken tiles, cracked ceilings, faltering railings, and electrical installations near swimming pool water with “do not touch” signs. The feeling it gave me is that no one has done maintenance in several years. The facilities of the Gran Hotel are typical of an Inn and not a hotel that boasts 4 stars. The day we were there neither the restaurant nor the cafeteria worked. The setting of the spa is beautiful, but that's it.
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Written 30 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gukiop
47 contributions
Feb 2024 • Couples
I was quite afraid, because of the information I received here. And in fact it fits quite well with what I read. We were in a room that they call superior. The room was good but with many negative details, a chip, a lamp that falls, door of the bathroom that does not close, ditto the shower screen, and above all a temperature of 24 degrees in the room that we could not regulate. All this in a 4 STAR hotel. In short, OLD and with a lack of maintenance and very expensive for what it offers
Written 8 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Javier B
2 contributions
July 2024 • Couples
We came to spend two days. Overall, a very bad experience. The hotel lacks maintenance, shabby paint, regular cleaning, the room leaves much to be desired, because they have not provided gel or shampoo. Meals in the hotel restaurant, lousy. No terrace service is available. We're certainly not coming back.
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Written 19 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Love to Travel
Bilbao, Spain48 contributions
Dec 2023 • Couples
The place is splendid, between mountains, also snowy in winter. A dream. But the reality is that it seems that since it was inaugurated it has not been renovated. Jets that don't work, overbooking of people from one place to another, you don't get the feeling of relaxing at any time.
The changing rooms are terrible, old and without services, if you are lucky the hairdryer will work. But half are melted.
If you are not staying at the hotel, make sure you bring a bathrobe because if you come alone to the Spa they will give you a single towel that you will have to use in the spa, shower, hair...
A shame for a spa since if they invested a little in improving it they could offer a spectacular experience
The changing rooms are terrible, old and without services, if you are lucky the hairdryer will work. But half are melted.
If you are not staying at the hotel, make sure you bring a bathrobe because if you come alone to the Spa they will give you a single towel that you will have to use in the spa, shower, hair...
A shame for a spa since if they invested a little in improving it they could offer a spectacular experience
Written 10 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
72asun
Madrid, Spain10 contributions
May 2024 • Couples
It has 2 stars to spare, this hotel urgently needs a renovation and change of furniture, it would be best if they closed it and renovated it so we would all save ourselves the unpleasant experience
The hotel staff is very friendly, but the restaurant staff is not, but the rest is nowhere to be found.
Rotten armchairs in the halls, broken doors, shameful cinema room, four poorly placed chairs, minimal interest in making a pleasant stay
The spa is nothing out of this world, there is nothing around the hotel
The miserable breakfast, disgusting ham and slices of cheese of equal quality, there is nothing, I asked for a yogurt and they told me that they haven't had it for a week, it's unfortunate that they don't even have bread to choose from, I think it's everyone's breakfast the places I have visited
I will never return to this hotel again, I do not recommend it
The hotel staff is very friendly, but the restaurant staff is not, but the rest is nowhere to be found.
Rotten armchairs in the halls, broken doors, shameful cinema room, four poorly placed chairs, minimal interest in making a pleasant stay
The spa is nothing out of this world, there is nothing around the hotel
The miserable breakfast, disgusting ham and slices of cheese of equal quality, there is nothing, I asked for a yogurt and they told me that they haven't had it for a week, it's unfortunate that they don't even have bread to choose from, I think it's everyone's breakfast the places I have visited
I will never return to this hotel again, I do not recommend it
Written 19 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ana
Pamplona, Spain6 contributions
June 2024 • Couples
Friendly staff, I went with my dog and very attentive and affectionate with her, now is “pet friendly” to put it somehow because a supplement of 30 euros per pet is invite you not to bring her.
Dinner buffet 20 euros per person and buffet has nothing is a menu with little variety.
If you go better bring a taper from home.
Otherwise, the setting, the wonderful views!!
Dinner buffet 20 euros per person and buffet has nothing is a menu with little variety.
If you go better bring a taper from home.
Otherwise, the setting, the wonderful views!!
Automatically translated
Written 25 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola vamos hay solo al balneario,hay que llevar albornoz o solo con una toalla sobra?
Written 11 August 2024
el spa infantil merece la pena??? está siempre abierto?
Written 30 April 2018
Nosotros cuando fuimos nos llevamos a los niños al spa pero no es que haya zona infantil...entran con los adultos a las mismas piscinas...si hay spa propiamente infantil lo desconozco!
Written 1 May 2018
Puedo comprar un bañador allí?
Si no, donde?
Gracias
Written 31 March 2018
Hola, se puede comprar chanclas y gorro, bañador no...
Written 13 October 2020
A qué temperatura está el agua de la piscina exterior?. Funcionan todas las instalaciones?.
Gracias
Saludos
PEPI
Written 11 March 2018
Caliente... pero no como las de dentro. Se nota frio al entrar, si bien cuando estas fuera con la nieve alrededor esta GENIAL.
Estaba todo abierto si.
Written 12 March 2018
Salve volevo sapere avete qualche attività per i bambini??? Vorremmo venire alla fine del mese per un po’ di relax siamo due adulti e due bambini di 3 e 6anni... la piscina interna è riscaldata???
Written 10 January 2018
Hola!, de momento no se aceptan mascotas, pero estamos trabajando para que en poco tiempo si se pueda. Saludos cordiales.
Written 13 October 2020
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