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Biotrans Costa Rica Transportation and Tour Services

Certificate of Excellence
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Address: calle 88 ave 21, 1000, Costa Rica
Phone Number:
71309149
Website
Today
05:00 - 19:00
Open now
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Hours:
Sun 05:00 - 19:00
Mon - Sat 04:00 - 23:00
Recommended length of visit: More than 3 hours
Description:

We provide responsible, reliable, safe and always on time private and...

We provide responsible, reliable, safe and always on time private and shared transportation and tour packages throughout the entire country.Our vehicles are fully insured and licensed by the Costa Rican Minister of Transportation and the Costa Rican Tourism Board ensuring the excellency in all our services by their quality standards.Our staff has a minimum of 5 years experience, excellent interpersonal skills in the business and fully bilingual skills. Contact us 24 hour service and rates.

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TripAdvisor Reviewer Highlights

Read all 64 reviews
Visitor rating
  • 59
    Excellent
  • 2
    Very good
  • 0
    Average
  • 0
    Poor
  • 1
    Terrible
Wonderful Shuttle Experience

We booked a shuttle from San Jose to Arenal and return to San Jose two days later. Our driver both times was Dave and he was absolutely fabulous. He was obviously very proud of... read more

Reviewed 4 weeks ago
Michael H
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64 Reviews from our TripAdvisor Community

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Showing 62: English reviews
1 review
Reviewed 4 weeks ago

We booked a shuttle from San Jose to Arenal and return to San Jose two days later. Our driver both times was Dave and he was absolutely fabulous. He was obviously very proud of his country and gave us lots of information as he drove. He stopped whenever we asked him to for photos and even stopped once himself to... More 

Helpful?
Thank Michael H
BIOTRANSTRAVEL, General Manager at Biotrans Costa Rica Transportation and Tour Services, responded to this review

Thank for your wonderful comment we will try to keep up the excellency in our services and also the fair prices for our costumers ...you'll always be treated as family here with us ...Best regards. Atte Dave Operations More 

Level Contributor
2 reviews
Reviewed 5 March 2017

I made arrangements for them to pick us up at the airport and bring us to Quepos. Everything went fine with that trip, they were waiting for us at the airport with our name on a sign, no hassle. Dave even called to make sure that we made it because our flight got in late then had to wait for... More 

Helpful?
Thank Kelsey M
BIOTRANSTRAVEL, Owner at Biotrans Costa Rica Transportation and Tour Services, responded to this review

We just want to say that we apreciate your feedback !!!and this have never happend before and we will never happen again we will not outsource our services again. Thank you...God Bless ...we apologize for this misshap we will make sure we give our 110% for our costumers. Atte. Operations More 

Newtown, Connecticut
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 24 January 2017

Booking a reliable transportation service in a country you are visiting for the first time is a challenge as few (if any) reviews are available. We needed transportation for 5 people to pick us up at the end of a cruise and bring us to San Jose International Airport. After confirming our reservation via email, Biotrans CRTTE sent us an... More 

Helpful?
1 Thank Pragmatic_in_CT
BIOTRANSTRAVEL, Director de Relaciones Públicas at Biotrans Costa Rica Transportation and Tour Services, responded to this review

Greetings we would really like to know why we didn't get a excellent rating on your side? More 

1 review
Reviewed 21 January 2017

Used Biotrans CRTTE Travels for 2 private transfers (SJO to La Fortuna), Monteverde to Manuel Antonio) and the bus, boat, bus connection (La Fortuna to Monteverde). Communication and info was great, always on time (early actually), had Dave as a driver for the private transfers and he gave us great travel advice, local advice and general advice (he is fluent... More 

Helpful?
Thank Dino C
Level Contributor
9 reviews
4 attraction reviews
Reviewed 6 January 2017 via mobile

We were picked up at our hostel in Jaco and taken to the airport. They were very communicative and let us know they were comming the night before. They got a bit lost getting to the hostel and were late, but luckily our hostel had a guard that explained the directions. The van was okay, not the most comfortable but... More 

Helpful?
Thank Lauren N
BIOTRANSTRAVEL, Front Office Manager at Biotrans Costa Rica Transportation and Tour Services, responded to this review

Hello My Name is David I am the operations Manager I went this day for the transport service. I left with plenty of time since the pickup was at 5:00 am as requested, regarding the van we used a 10 passenger van for just 2 passengers I guess the readers can figure this out ...regarding the luggage i picked it... More 

1 review
Reviewed 4 January 2017 via mobile

Getting transportation in a foreign country can be a worry especially if you just try and wing it at the airport. Dave was our drive who picked us up on time and drove us over 1.5 hours from San Jose to Jaco. He spoke English, was accommodative, and gave us tons of great tips! We felt completely safe the entire... More 

Helpful?
Thank Mario P
Santiago de Puriscal, Costa Rica
1 review
Reviewed 21 December 2016

Dave took care about all details and made special arrangements "off the beaten path" for us. Dave was a joy to be with and along the way we had great conversation. I called Dave on his cell phone (not to the office) to see if he could provide another shuttle at the pickup time and place for a group of... More 

Review collected in partnership with this attraction

Helpful?
Thank djclayt
Groton, Massachusetts
2 reviews
Reviewed 20 December 2016

David and the drivers at Biotrans are friendly and knowledgeable. The Vans they use are comfortable, clean and roomy and with AC. My wife and I choose not to rent a car, but to use a transportation services so our trip would be stress free when it came to moving around Costa Rica. After talking with and reviewing transportation services,... More 

Helpful?
Thank strattonshopping
BIOTRANSTRAVEL, General Manager at Biotrans Costa Rica Transportation and Tour Services, responded to this review

Thank you for your comment we really try hard to give the best to our clients we appreciate your business and we will try to keep the good work ...God bless and hope to meet again ....in Paradise Costa Rica More 

San Clemente, California
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 12 November 2016

After reading positive reviews on tripadvisor about Dave and Biotrans, we received a great price quote and booked with them - I am so glad I did. Dave was the person I communicated with and I requested that he be our driver. He said he would do his best to "get out of the office and drive us" and we... More 

Helpful?
Thank LMcDowell13
New York City, New York
Level Contributor
9 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 November 2016

Everything about my experience was great. The transportation was at the airport when scheduled, the vehicle was spacious and very comfortable, and the drivers that we had were incredibly kind and helpful. I highly recommend this service.

Helpful?
Thank amclemmer

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Biotrans Costa Rica Transportation and Tour Services and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?