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Little Switzerland

Mongoose Junction | Cruz Bay, 00831, St. John
+1 877-800-9998
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Review Highlights
Engaged in St. John? Don't get your ring here.

I was engaged in St. John and went to Little Switzerland to purchase my engagement ring. St. John... read more

Reviewed 24 May 2017
jamieokc
,
Oklahoma City, Oklahoma
Great Customer service from Little Switzerland on St.John at Mongoose Junction

I rarely post reviews online but I wanted to this time because the team at Little Switzerland... read more

Reviewed 18 December 2016
Dschwabnola
Read all 15 reviews
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Overview
  • Excellent54%
  • Very good13%
  • Average0%
  • Poor13%
  • Terrible20%
Travellers talk about
Closed Now
All hours
Hours Today: 10:00 - 17:00
LOCATION
Mongoose Junction | Cruz Bay, 00831, St. John
CONTACT
Website
+1 877-800-9998
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Reviews (15)
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1 - 10 of 15 reviews

Reviewed 24 May 2017

I was engaged in St. John and went to Little Switzerland to purchase my engagement ring. St. John is mine and my fiancees favorite place in the world, so it seemed perfect! I was assured by the salesperson that the ring I purchased could be...More

Thank jamieokc
LittleSwitzerlandHQ, Guest Relations Manager at Little Switzerland, responded to this reviewResponded 15 June 2017

We apologize that our return policy was not able to accommodate your desired timing and hope to be able to assist you with your jewelry purchases in the future.

Reviewed 18 December 2016

I rarely post reviews online but I wanted to this time because the team at Little Switzerland (Tracy the manager , Christi in sales as well as Derek ) all went over and above to provide a fantastic customer service experience. I was in St.John...More

Thank Dschwabnola
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 6 January 2017

Thank you for this great review! We're so glad that you enjoyed your experience. Please let us know if we can assist with anything else.

Reviewed 16 September 2016

My husband and I stopped in to see what items they had. Not pushy at all, just came over when we had a question or not. I felt really good with the items we got from this shop. I would recommend if you are looking...More

Thank Abby88101
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 20 September 2016

Thanks for this great review! Your recommendation is the greatest compliment. If there is anything else we can assist you with, please let us know.

Reviewed 6 June 2016

I bought a Pandora St. John charm the first visit. My husband wanted to go back & we returned later and purchase 2 Movado watches. Excellent price since we had been checking them out at home. Loved the displays and the customer service was top...More

Thank bneal1955
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 11 June 2016

Thanks for your review! We're so glad that you decided to stop into our store.

Reviewed 18 April 2016 via mobile

Tracy was great! She took care of us, very helpful to choose watch and ring. She was very professional. Truly recommend to go to Little Switzerland in St John. We will definitely come back again.

Thank Blanka E
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 6 May 2016

Thanks for sharing your experience! We look forward to seeing you again!

Reviewed 13 April 2016

Stopped in to purchase my Pandora bracelet, Liza was more than helpful in helping my pick out my beads. Look forward to many more purchases at little Switz!!

Thank Teesababy6548
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 16 April 2016

Thanks for your review! We look forward to seeing you again!

Reviewed 8 April 2016 via mobile

Tracey took care of us and guided us towards purchases that will become our St. John keepsakes! The information she provided and her professionalism was outstanding.

Thank shelly4fun
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 16 April 2016

Thanks for your review!

Reviewed 7 February 2016 via mobile

I was surprised to read the negative reviews posted about Little Switzerland on St John. I stopped in twice over the last week as a "browser". I got exactly the kind of attention I wanted. Great information with no pressure. Derek is an incredibly well...More

Thank Stephen G
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 12 February 2016

Thanks for your review! We're glad that you enjoyed your experience!

Reviewed 31 December 2015

The first time we went to shop here it was 6:05pm. They had just closed for the day. We went back the next day. Three of us made purchases. The saleswoman was not very friendly and, not at all familiar with the Pandora line. If,...More

Thank Beth F
LittleSwitzerlandHQ, Manager at Little Switzerland, responded to this reviewResponded 13 January 2016

Thank you for your review. We're sorry to hear that you were disappointed by your experience. If you would like to discus this further, please call our Customer Service team. We want to ensure your satisfaction.

Reviewed 12 September 2015 via mobile

Wife purchased some fine jewelry items and I purchased a fine watch. By not paying sales tax and with the discount, I believe it was well worth it to buy here rather than the mainland. Wife is very familiar with the pricing on the jewelry...More

1  Thank Bill R
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