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Diamonds International

Certificate of Excellence
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Address: 5187 Dronningens Gade | Havensight Mall (Building 3, Bay J), Charlotte Amalie 00802-6400, St. Thomas
Phone Number:
+1 340-777-4787
Website
Today
09:00 - 17:30
Open now
See all hours
Hours:
Sun 10:00 - 14:00
Mon - Wed 09:00 - 17:30
Thu - Sat 10:00 - 17:00
Description:

Legendary Caribbean Retailer, Diamonds International bedazzles shoppers...

Legendary Caribbean Retailer, Diamonds International bedazzles shoppers with the world's finest jewelry and timepieces. Exclusive brands like Gift Couture, Wonder-Studs, and Sara G are only available here. Bridal jewelry and other must-haves await you at Diamonds International.

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TripAdvisor Reviewer Highlights

Read all 896 reviews
Visitor rating
  • 735
    Excellent
  • 91
    Very good
  • 28
    Average
  • 10
    Poor
  • 24
    Terrible
New ring

Very helpful and courteous without being pushy. Love my ring! Took the time to help me find a good match

Review collected in partnership with this attraction

Reviewed 2 days ago
shilo0208
,
ALBUQUERQUE
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896 Reviews from our TripAdvisor Community

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Showing 888: English reviews
ALBUQUERQUE
1 review
Reviewed 2 days ago NEW

Very helpful and courteous without being pushy. Love my ring! Took the time to help me find a good match

Review collected in partnership with this attraction

Helpful?
Thank shilo0208
Monique A, Manager at Diamonds International, responded to this review

Dear Guest, many thanks for taking the time to review our stores! We appreciate all feedback and we are so delighted you had such a great experience in our store. Enjoy your beautiful new pieces and we look forward to seeing you back in St Thomas soon! Best Wishes, Diamonds International St Thomas More 

Elgin
1 review
Reviewed 2 days ago NEW

I bought a new setting for a stone I own. Camilla Medaro gave me great advice and a great price on the new ring. Said arranged for the prongs to be redone to accept the stone, and all was complete in time for me to board my ship. A wonderful experience!

Review collected in partnership with this attraction

Helpful?
Thank Pmbeck
Monique A, Manager at Diamonds International, responded to this review

Diamonds International would like to congratulate you on your new Diamond ring purchase and upgrade. We hope your new accessories bring you many years of happiness and enjoyment. Thank you for sharing your shopping experience with Camilla and Said on TripAdvisor. It makes us happy to get great feedback about our team as it motivates all of us to keep... More 

Memphis, Tennessee
1 review
Reviewed 2 days ago NEW

Jennifer Ledee at Diamonds International was the BEST. She helped me pick out a beautiful ring. My husband and I were docked for the day on a cruise and while we went on an excursion my ring was sized and ready for pick up when we returned. Great customer service. Thanks!!

Helpful?
Thank acamp2017
Monique A, Manager at Diamonds International, responded to this review

Congratulations on your recent purchase and thank you for your kind-hearted words! Our company delivers top-notch customer service and every time we read our excellent comments, it is definitely rewarding. One of the exciting benefits of shopping with us, is that you have so many options to choose from that makes it possible to find that perfect gift for everyone.... More 

Schaumburg, Illinois
Level Contributor
9 reviews
3 attraction reviews
Reviewed 3 days ago NEW

On a recent cruise we made a stop in St. Thomas. I was looking for tanzanite and went into the the Diamonds International. Maria was the sales associate that helped us and was very friendly and helpful to both me and my friend. She helped me fine the perfect ring and my friend purchased earrings and necklace set. She was... More 

Helpful?
Thank tkoszycki
Placitas, New Mexico
Level Contributor
5 reviews
Reviewed 4 days ago NEW

My wife wanted a specific style of ring. The clerk took her time to find the right diamond and then the right setting. In about an hour, the diamond was set in the ring. It looked beautiful. It appraised at home for over twice what we paid. Thank you to Kirby, the supervisor that gave us such a great deal,... More 

Helpful?
Thank cxmann
Monique A, Manager at Diamonds International, responded to this review

The team at Diamonds International appreciates you for your precious time to write a review on Trip Advisor. Our company takes pride in our level of customer service and merchandising practices, and we ensure that customers leave our establishment with a smile. Also, we are delighted that you were pleased with your Marquise Diamond purchase. We appreciate all feedback and... More 

Albuquerque, New Mexico
1 review
Reviewed 5 days ago NEW

Sales staff was very helpful, in good moods, made the shopping trip a lot of fun,very politealso offered other sugestions

Review collected in partnership with this attraction

Helpful?
Thank cjmccarthy6
Monique A, Manager at Diamonds International, responded to this review

Diamonds International St Thomas is happy you enjoyed our selection of jewelry and timepieces. Once again, thank you for your trust and for taking the time to share your shopping experience with us on TripAdvisor. We appreciate it very much! As the premiere jewelry retailer in the Caribbean, we strive to offer our guest an optimal shopping experience. Warmest Regards,... More 

Dublin, Ohio
1 review
Reviewed 6 days ago NEW

Shops in USA should come take notes on the customer service!! I was truly impressed & that's hard to go. Had my teens with me & they were catered to as well!

Review collected in partnership with this attraction

Helpful?
Thank mitchellmary26
Monique A, Manager at Diamonds International, responded to this review

Diamonds International would like to congratulate you on your new purchase and upgrade. We hope your new accessories bring you many years of happiness and enjoyment. Thank you for sharing your shopping experience with us on TripAdvisor. It makes us happy to get great feedback about our team as it motivates all of us to keep working hard! We look... More 

Ettlingen, Germany
1 review
Reviewed 6 days ago NEW

We visited DI in St thomas after the DI in Nassau, Bahamas had sold us a ring of I2-I3 for a price (and certificated) of an SI 1-SI2. With the help of DI St thomas we could trade the old ring with a beautiful Crown of light which left us very happy. I can only recommend them (in contrary to... More 

Review collected in partnership with this attraction

Helpful?
Thank orfanos21
Monique A, Manager at Diamonds International, responded to this review

Thank you for taking the time to write a review about your Crown of Light shopping experience at our Diamonds International location in St Thomas . We are delighted to hear that you were treated with respect and that your exchange situation was resolved satisfactorily. We hope to welcome you again! Best regards from the entire sales team at Diamonds... More 

A TripAdvisor Member
Reviewed 1 week ago NEW

On a trip through the Caribbean last week, and, based on the recommendation of the selected shopping stores' representative on the cruise ship I was on, went to Diamonds International and purchased a necklace for $1100. It is clear that in my additional shopping through the Caribbean, that I did not receive a value vis-a-vis the type or quality of... More 

Review collected in partnership with this attraction

Helpful?
Thank A TripAdvisor Member
Monique A, Manager at Diamonds International, responded to this review

Thank you for bringing this situation to our attention, and we would like to apologize for any inconvenience we may have caused you or any miscommunication pertaining thereto. Our company’s intent is to never to make our customers unhappy with any purchase. We have an established record of creating smiles, thus ensuring that our customers are absolutely pleased with our... More 

Atlanta, Georgia
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW

My fiance and I stopped in here to discuss trading in a stone for an upgrade. Alex and Michael were phenomenal! They provided first class service from the beginning to end of our encounter with Diamond's International St Thomas. My fiance bought the original stone in St Maarten and will continue to keep coming back for all of our jewelry... More 

Helpful?
Thank April R
Monique A, Manager at Diamonds International, responded to this review

Thank you April and Stewart for your wonderful review. The Diamonds International team is most certainly pleased every time they get excellent feedback relative to how comfortable and special they make their customers feel. In addition, the entire Management team is happy and proud of Alex and Michael for their great effort in helping you find your selection of choice.... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Diamonds International and other visitors
2 questions
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Sterling, Illinois
over a year ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?