Luxury Airport Transfers RD
Luxury Airport Transfers RD
Luxury Airport Transfers RD
5
12:00 AM - 11:30 PM
Monday
12:00 AM - 11:30 PM
Tuesday
12:00 AM - 11:30 PM
Wednesday
12:00 AM - 11:30 PM
Thursday
12:00 AM - 11:30 PM
Friday
12:00 AM - 11:30 PM
Saturday
12:00 AM - 11:30 PM
Sunday
12:00 AM - 11:30 PM
About
Somos una empresa privada de transporte turístico en la República Dominicana. Nuestros servicios se operan en vehículos modernos, accesorios con sistema GPS, Wi-Fi y un personal capacitado, viaje sin preocupaciones y tiempo.
Nuestros conductores serán su seguridad y de sus acompañantes. Reserve su traslado con nosotros y nosotros nos encargaremos del resto. (RD LAT).
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience Luxury Airport Transfers RD
The area
Address
Reach out directly
See what travellers are saying
- Michael HKansas City, Missouri15 contributionsHighly recommendOur driver Ronny greeted us at the exit to the hospital and assisted us to the car. He had cold drinks waiting for us. We asked several questions and he graciously answered them all. He stopped for us at a souvenir shop and cigar shop and patiently waited. He was also our return driver and our flight was delayed and we were able to contact him through Whatsapp and push our ride back no problem. I would use him every visit!!Dear: How happy we are to be able to read your comment and obtain the highest score for the service provided. Our staff gives 100% to make sure everything goes well and this has been our goal since our beginnings, serving you is our passion and we hope to do so on each of your visits to the Dominican Republic. We hope to see you again soon. Sincerely.Written 3 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Travelled as a coupleWritten 24 October 2023
- alannauhdeAtlanta, Georgia1 contributionFantastic ServiceWonderful service! Easy to locate and very professional. We were very happy to have a safe and private transfer in a luxury vehicle. They were waiting for us once we arrived and very easy to find. They even provided a cooler for us! Highly recommend!Dear: How happy we are to be able to read your comment and obtain the highest score for the service provided. Our staff gives 100% to make sure everything goes well and this has been our goal since our beginnings, serving you is our passion and we hope to do so on each of your visits to the Dominican Republic. We hope to see you again soon. Sincerely.Written 24 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Written 7 January 2024
- anubhavsharma20241 contributionGreat service - Easy comfortable ride from Airport to Resort and back.Hi - I was travelling with my wife and 2.5 year old daughter and first time to Punta Cana so I was a bit stressed about transport with a toddler car seat to the resort and back. They were easy to locate as they held a placard with my name at the airport. We had Ronnie and Miguel as our drivers who made it a very comfortable and relaxed ride to our resort and back to airport later and they also had the toddler car seat. I would recommend their services.Dear: How happy we are to be able to read your comment and obtain the highest score for the service provided. Our staff gives 100% to make sure everything goes well and this has been our goal since our beginnings, serving you is our passion and we hope to do so on each of your visits to the Dominican Republic. We hope to see you again soon. Sincerely.Written 24 January 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Travelled with familyWritten 7 January 2024
- Chelsea K1 contributionThis is the best transfer service!Look no further! This is the best transfer service! Booking was incredibly easy and Julio communicated with me over WhatsApp the whole time. Miguel was our driver and I can’t say enough good things about him! He was so knowledgeable and gave us awesome information the whole drive! Thank you!Dear: We thank you infinitely for taking part of your valuable time to comment on the service provided by our staff, your evaluation is proof that we did well and we will continue to improve every day. It is an immense privilege for us to be able to serve you and we hope to do so again soon. Kind regardsWritten 11 March 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited March 2024Travelled as a coupleWritten 2 March 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
5.0
586 reviews
Excellent
564
Very good
5
Average
8
Poor
2
Terrible
7
Curious102076
3 contributions
Aug 2020
I booked and paid for my trip with Luxury Airport Transfers RD on their website and shortly thereafter received an email confirmation. On the day of my trip, I was on the plane and received a cancellation email! I was shocked and didn't understand why my reservation had been cancelled. I was very concerned and wondered how I would get to the hotel from the airport and the cost etc.
I immediately went to their website and there was a link to chat, so I was able to chat with someone while inflight and told them the situation, they investigated (it only took a few mins) and said my reservation had been cancelled in error by one of their employees. They asked if I could pay the driver cash, but I said I didn't budget for that. As far as I was concerned transportation had been paid for already online and all was settled.
The person was very apologetic and said not to worry and guaranteed that the driver would be there waiting for me, of course I was skeptical. After arriving in Punta Cana and exiting the airport, there was a line reserved for transportation companies picking people up and as I walked by I saw the driver, Henry, he was holding my name up on a tablet, I was ecstatic! Due to the inconvenience, they upgraded me to a Suburban (as promised on the chat).
They reactivated my cancelled reservation and I paid for the trip via paypal (since a refund had already been issued when it was cancelled). In addition, they also upgraded me to a Suburban on my trip back to the airport a little over a week later. I was very happy with their swift handling of the situation and the fact that I had the option to chat with someone while on the plane!
I immediately went to their website and there was a link to chat, so I was able to chat with someone while inflight and told them the situation, they investigated (it only took a few mins) and said my reservation had been cancelled in error by one of their employees. They asked if I could pay the driver cash, but I said I didn't budget for that. As far as I was concerned transportation had been paid for already online and all was settled.
The person was very apologetic and said not to worry and guaranteed that the driver would be there waiting for me, of course I was skeptical. After arriving in Punta Cana and exiting the airport, there was a line reserved for transportation companies picking people up and as I walked by I saw the driver, Henry, he was holding my name up on a tablet, I was ecstatic! Due to the inconvenience, they upgraded me to a Suburban (as promised on the chat).
They reactivated my cancelled reservation and I paid for the trip via paypal (since a refund had already been issued when it was cancelled). In addition, they also upgraded me to a Suburban on my trip back to the airport a little over a week later. I was very happy with their swift handling of the situation and the fact that I had the option to chat with someone while on the plane!
Written 12 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear:
What a joy we feel when reading your comment.
We apologize again for the error of canceling your reservation, we also greatly appreciate your assessment and we truly believe that we did not do enough to provide you with a luxury upgrade to clear the bad moment.
in Luxury transfers to the RD airport. we are focused on guaranteeing your 100% satisfaction.
We hope to serve you again soon, it is our great pleasure to serve you.
Best regards.
Written 12 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daiva K
Philadelphia, PA7 contributions
Nov 2020
For our transfer from Punta Cana airport to our hotel, Sanctuary Cap Cana, 15 min drive for our Thanksgiving getaway, we made a booking with Luxury Airport Transfers after reading their great reviews by others on TTripadvisor. And made a very right choice - Luxury Airport Transfers confirmed our booking, including our driver's name and a picture! Our arrival would have been smooth, but... Our direct American Airlines flight from Philadelphia to Punta Cana was late by about half an hour, plus, my husband's checked in suitcase with our scuba diving gear did not arrive, so it took time for him to file a claim and deal with American Airlines, who were less than helpful... As we finally exited the airport, our driver, Henry Lora González was waiting for us. We asked Henry to take us to the closest shopping place, as my husband's suitcase was not due to arrive until the next day, or maybe even two days later :( Henry took us to the mall, waiting until my husband was able to find a t-shirt, pair of shorts and slippers and then took us to the hotel and did not even ask for an extra pay! Of course we were very thankful and tipped. On a way back, Henry was ontime, took us to the airport reliably. Henry was very professional and friendly. He offered to take us to various customized trips customized for us, but we had already scheduled scuba diving and golf, but for sure we would take up Henry's offers to sightsee next time we visit Dominican once Covid is over. We for sure would use this company for our travel needs in Dominican Republic again, very reliable!
Written 8 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greetings dear, we greatly appreciate you took your valuable time to value our service and driver. We are known for offering exceptional service from the moment you manage your reservation with us; We are proud to read that we have met this and met your expectations. We hope we can serve you again in the future.
Best regards,
Written 8 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
danny m
Rego Park, NY3 contributions
July 2020
We were picked up right on time. The SUV was very vey clean. Overall our driver Adriel was extremely professional and made sure we had a great experience from the moment we met at arrivals. The rates are perfectly priced compared to what a standard taxi will charge you in Punta Cana. I HIGHLY RECOMMEND their service!
Written 31 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear:
Thank you very much for your great comment and evaluation.
At luxury Airport Transfers RD We give the maximum to meet your expectations.
We hope to serve you again soon.
Best regards.
Written 31 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stephanienicol
Noblesville, IN16 contributions
Nov 2020
Someone recommended Luxury Airport Transfers to me and I'm glad they did. I looked at another company but went with Luxury which provided a private transport (a luxury large SUV each way) for less money than the other company was going to charge for a "shared" ride. The drivers were extremely professional, and communication with the company before our trip was outstanding.
Written 8 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greetings, Thank you for choosing us as your provider of transfers in the Dominican Republic; It is a great pleasure to serve you and offer you a luxurious experience on your visit to our country. We hope to serve you again in the future.
Best regards,
Written 8 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1JamFam1
Greenville, SC4 contributions
May 2024 • Couples
Buyer beware! This company had the best online chat customer service that I had experienced. They were caring, kind, and extremely accommodating. All these things happened before I made reservations with them. In fact, the exceptional customer service that I received was the reason I decided to book reservations with this private transfer provider. Now here’s where the exceptional customer service goes straight out of the window!
I decided to cancel my reservations 3 weeks in advance of pick-up when I learned that my resort offers free private transfers. At first, I tried to cancel the reservation online, but the cancel button didn’t work so I contacted customer service through an online chat. When I arrived online, I told the representative that I needed to cancel my reservations because I found a better price elsewhere through my resort. The customer service representative informed me that with pleasure, they would only charge a 5.7% fee that the payment gateway retains from them. The customer service representative also asked for my booking/reservation number. I asked why I should pay a 5.7% fee when their website says that booking is free cancellation. The CS representative replied, yes this is in the cancellation policy and if I cancel before 24 hours, I’d only have a charge of 5.7%. I gave my booking ID and waited to hear back from the CS representative confirming the cancellation.
I waited and waited and waited for a response. Nothing; there was not a response. So, I asked the online chat customer service representative when I should expect my refund. I waited again for a long time and did not receive a response.
Then I typed “Are you still there?” and never received a response.
So, I finally checked my email and found that I had received a message from this company stating that my refund was on its way. I looked at the refund amount and it was $30 less than expected. The problem is that I was NOT charged a 5.7% fee like the customer service representative told me I would be, but instead, this company charged me a 9% cancellation fee. That’s almost twice as much as I was told I’d be charged. Wow.
The moral of this story is - choose wisely about who you select as your private transportation service because this company is a classic example of false advertising. Also, if you ever needed to cancel your reservations 3 weeks in advance of pick-up like I did, you had better expect to be lied to about the cancellation fee and be prepared to receive less of a refund than what you were promised.
I decided to cancel my reservations 3 weeks in advance of pick-up when I learned that my resort offers free private transfers. At first, I tried to cancel the reservation online, but the cancel button didn’t work so I contacted customer service through an online chat. When I arrived online, I told the representative that I needed to cancel my reservations because I found a better price elsewhere through my resort. The customer service representative informed me that with pleasure, they would only charge a 5.7% fee that the payment gateway retains from them. The customer service representative also asked for my booking/reservation number. I asked why I should pay a 5.7% fee when their website says that booking is free cancellation. The CS representative replied, yes this is in the cancellation policy and if I cancel before 24 hours, I’d only have a charge of 5.7%. I gave my booking ID and waited to hear back from the CS representative confirming the cancellation.
I waited and waited and waited for a response. Nothing; there was not a response. So, I asked the online chat customer service representative when I should expect my refund. I waited again for a long time and did not receive a response.
Then I typed “Are you still there?” and never received a response.
So, I finally checked my email and found that I had received a message from this company stating that my refund was on its way. I looked at the refund amount and it was $30 less than expected. The problem is that I was NOT charged a 5.7% fee like the customer service representative told me I would be, but instead, this company charged me a 9% cancellation fee. That’s almost twice as much as I was told I’d be charged. Wow.
The moral of this story is - choose wisely about who you select as your private transportation service because this company is a classic example of false advertising. Also, if you ever needed to cancel your reservations 3 weeks in advance of pick-up like I did, you had better expect to be lied to about the cancellation fee and be prepared to receive less of a refund than what you were promised.
Written 22 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lauradls3
4 contributions
Apr 2021 • Couples
This was a very pleasant experience, once you book you will be able to see if your driver has arrived or not through a link. They also send you a picture of the car and your driver, along with their contact information, so you can easily locate them. So professional, very punctual (I was surprised, because in the DR we sometimes run on a different clock, but this was not the case). Stress-free ride, on time to the airport.
Written 22 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Laura de los Santos:
How happy we are to know that we have managed to meet your expectations and that the way in which we provided the service was to your liking.
At Luxury Airport Transfers RD. We strive 100% to provide you with the best service in the entire Dominican Republic.
We hope to serve you again soon.
Best regards.
Written 23 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CEO333
Pueblo, CO26 contributions
May 2021
Used this service for a round trip transfer for our Cap Cana vacation...A+++ service. Luis Miguel was on time, very professional, very nice and came prepared with waters and beer. Great Service!!
Written 28 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear, We greatly appreciate your review and comment. We are very happy to have fulfilled your expectations and we hope to see you again soon. It is our great pleasure to serve you.
Kind regards
Written 29 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jal431
Fishers, IN13 contributions
Dec 2020
Luxury Airport Transfers exceeded my expectations in every way. First, their communication is clear and timely - they tell you exactly what to expect via email including a photo of your assigned driver and notification when they arrive at the pick up point (which is always plenty early). The drivers are dressed in black and look very professional. They hold a sign up with your name so there are no mistakes and no time wasted searching for your driver. They had a cold beer for each of us and a nice ride! The drivers were friendly and we felt very safe. We will use this company every time we visit Punta Cana.
Written 23 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear: We want to thank you for taking your valuable time to value our service and comment on the treatment provided by our staff.
For us it is more than a pleasure to serve you on each of your trips and we hope to see you again soon.
Best regards.
Written 23 December 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jaritza O
Brooklyn, NY3 contributions
Mar 2021 • Family
My partner and I decided to book a pick up with luxury airport transfers from PUJ airport to our stay at Hard Rock Resort and it was amazing. Dulce picked us up at the airport, she had the cooler ready with presidentes as we mentioned and apple juice for our little one. She was very friendly and drove perfect! When we finished at the resort we scheduled a pick up from the resort (punta cana) to santo domingo, and Adriel drove us. Another amazing friendly chauffeur. Adriel also had a cooler ready for us and made that long drive so comfortable and seem so fast. He was kind enough to point out certain locations like a tour, he knew his way around and was very professional!
Both Adriel and Dulce were the BEST. Our second booking was for a minivan but we were given a complimentary upgrade and were surprised with the SUV. I’m big on reviews, and always check reviews just like I did with this company before booking lol but we definitely recommend it.
-Kevin C. & Jaritza
Both Adriel and Dulce were the BEST. Our second booking was for a minivan but we were given a complimentary upgrade and were surprised with the SUV. I’m big on reviews, and always check reviews just like I did with this company before booking lol but we definitely recommend it.
-Kevin C. & Jaritza
Written 8 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear: We greatly appreciate your comment and assessment.
It is a great pleasure for us to know that our boys have fulfilled the service you offer to the letter and that you have received as expected.
We are very committed to you and to excellence in quality of service.
We look forward to serving you on each of your trips to the Dominican Republic.
A cordial greeting.
Written 9 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MWoolley
Chicago, IL32 contributions
Mar 2021
Seamless r/t transfer from PUJ to The Grand Reserve at Paradisus. Our driver Manny arrived timely on both ends of the transfer. He was engaging and very knowledgeable about the area and island.
The Suburban was impeccably clean and easily fit 2 golf bags and 3 suitcases.
The company was easy to reached and responsive via email and/or chat on the website when we need to make a change to the transfer. ***** Service.
The Suburban was impeccably clean and easily fit 2 golf bags and 3 suitcases.
The company was easy to reached and responsive via email and/or chat on the website when we need to make a change to the transfer. ***** Service.
Written 28 March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear, we immensely appreciate you took your time to value our service and driver. We are glad that your experience has been satisfactory and the service provided is to your liking. We hope to serve you again soon,
Best regards,
Written 29 March 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We need a wheelchair accessible van with a lift or ramp to provide round trip airport transfers. Does your company have an accessible van?
Written 15 April 2021
Dear: Thank you very much for writing to us.
We regret to have to tell you that at the moment we do not have this type of service, it will be in the not too distant future that we will be able to serve you.
It is an immense pleasure.
Best regards.
Written 17 April 2021
Marina D
Portland, Oregon
I needed someone to drive me and my boyfriend from Punta Cana (Bavaro Beach) to Samana la Mar and then pick up up later on the same day. Do you do that service? How much would it be?
Written 21 January 2021
Dear: Thank you very much for writing to us, it is a pleasure to assist you.
We have transfer services throughout the country.
Written 21 January 2021
Hello, I would like to know if you would do a pick up from Punta Cana airport to La Romana?
Written 29 December 2020
Thank you for contacting us, this is the product code for the transfer from Punta Cana to La Romana:
Transfers From Punta Cana Airport To All place at Bayahibe La Romana
Código del producto: 209756P6
Best regards
Written 29 December 2020
Anthony L
Washington DC, District of Columbia
Hi , do you guys do transfer from Santo Domingo airport to Sosua . If so what is the current rate ?
Written 8 September 2020
Dear:
Thank you very much for writing us.
We regret to inform you that at the moment we do not offer this transfer.
A pleasure to assist you.
Regards.
Written 9 September 2020
How do you know what hotel and when we need to be picked up based on your booking webite as it is only the day.
Written 10 March 2020
Dear:
When you make your reservation, place the name of the hotel, date and time you wish to be picked up at the pick-up location, and at the place where you left the name of the place where you are going.
It is a real pleasure to assist you.
Best regards.
Written 11 March 2020
We are going to Grand Sirenis Aquagames Hotel March 15. Which transfer are we to book? HOw do you know when we arrive as there is no times on your bookings?
Written 10 March 2020
Dear:
Thanks for writing to us.
Select the following product:
Private transfers to and from Punta Cana Airport (PUJ) Uvero Alto Punta Cana.
Product code: 209756P4
And just enter the time at which your flight arrives, For your departure place the date and time on which your flight is scheduled, we will take care of the rest.
It is a pleasure to assist you.
Best regards.
Written 10 March 2020
Is transfer from Airport to Excellence Punta Cana possible? How long is the drive? Approximately? Thank you.
Written 25 February 2020
The transfer time is 40 to 45 minutes. Regants,
Written 25 February 2020
Do you go to Ocean El faro resort?
Written 14 February 2020
Greetings, thanks for contacting us. So, you must choose the product Private Transfers From To Punta Cana Airport PUJ Uvero Alto Punta Cana Uvero Alto.
Written 14 February 2020
Do you go to Ocean El Faro resort?
Written 14 February 2020
Greetings, thanks for contacting us. So, you must choose the product Private Transfers From To Punta Cana Airport PUJ Uvero Alto Punta Cana Uvero Alto.
Written 9 September 2020
sgarcia2608
Ridgefield Park, New Jersey
Would you be able to arrange a stop at a resturant for us to have lunch? How much is the stop/waiting fee?
Written 11 February 2020
Thanks for contacting us. Of course, you can add a stop, just put the note in reserve. Attentive greetings.
Written 11 February 2020
Showing results 1-10 of 13
Revenue impacts the experiences featured on this page, learn more.
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing