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Review Highlights
Excellent, highly recommended

We used Cocotours' airport transfer services. Services were on time and drivers were very... read more

Reviewed 6 July 2017
Mia L
Columbus, Ohio
via mobile
Pick up and drop off

the driver was extremely nice and polite and patient. My son was turning 21 and he was vacationing... read more

Reviewed 15 May 2017
New York City, New York
Read all 37 reviews
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  • Excellent77%
  • Very good16%
  • Average2%
  • Poor0%
  • Terrible5%
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Apartado Postal 699, Puerto Plata 57000, Dominican Republic
+1 800-853-8698
Reviews (37)
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1 - 10 of 35 reviews
Reviewed 27 September 2017

We made airport transfer reservations for 5 people from Santiago Airport to Puerto Plata weeks prior to our arrival. After retrieving our luggage, we proceeded to the ground transportation area of the airport. We looked for our names or the van with CocoTours logo. They...More

Thank William C
Cocotours-DR, Owner at Cocotours Day Tours, responded to this reviewResponded 9 October 2017

Dear M You had booked 3 private transfer services with us. The issue at hand here was your first scheduled private Cocotours van (with 2 bottles of Prosecco) from STI airport to Cofresí in Puerto Plata. I have investigated the issue, and I am sorry...More

Reviewed 6 July 2017

We used Cocotours' airport transfer services. Services were on time and drivers were very professional and nice. They treat customers really well. After airport pickup, We got a flat tire caused by objects flown from other incoming car got into an accident. We were transferred...More

Thank Mia L
Reviewed 15 May 2017

the driver was extremely nice and polite and patient. My son was turning 21 and he was vacationing with his dad, brothers and cousins. they had a great time and the driver explained all the sites as they drove from Santiago to Puerto Plata.

Thank amandacintron100
Reviewed 21 April 2017 via mobile

As the a year before we decide to use VIP service departure and arrival as well as private transfer. We also booked private tour in Puerto Plata.  Before traveling and booking I discussed everything with your representative. She was competent and polite she was able...More

Thank Nikolay Y
Reviewed 12 March 2017

getting booked was a simple and easy process. picked up on time. I give that a 5 star. However, we were looking forward to a relaxing trip and it was not that. Our driver was extremely nice, however he did not understand where we were...More

Thank millervalerief
Reviewed 23 December 2016 via mobile

Our ship pulled into Amber Cove and on a whim, I checked with trip adviser and found this Cocotours company. I called them on the phone and inside 30 minutes, the tour van, driver and English-speaking guide arrived outside the gate to pick us up...More

Thank M_apple1
Reviewed 19 October 2016

Recently heading to Puerto Plata DR and finding that airfare from the Midwest to the Dominican Republic was almost half if we flew into Santiago versus our final destination of Puerto Plata, we decided to go that route which left us searching for transportation to...More

2  Thank Christine P
Reviewed 16 September 2016

CoCo Tours was very reliable. They picked us up from Santiago and brought me and my husband to our resort in Puerto Plata. I was very nervous because we had a round-trip with red eye flights, but they were waiting to pick us up and...More

2  Thank Kelly B
Reviewed 9 August 2016 via mobile

We recently used Cocotours for our airport transfers from Santiago to Puerto Plata. Alfredo did an amazing job with pleasing our group while at the same time keeping us safe. Watch out for Rosario from VIP transport...if you have inquired about rates with him he...More

1  Thank Dani022378
Reviewed 18 July 2016

Great tour. The natural park on the ocean was great, as well as seeing the caves. I hghly recommend you take this tour.

Thank Mrainey004
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Questions & Answers
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13 August 2017|
Response from Cocotours-DR | Property representative |
Dear Walter Thanks for writing. You didn't mention the number in your party, so I suggest you google COCOTOURS and SANTIAGO TO PUERTO PLATA and that'll take you to our order page for the route that you need, and there... More
14 March 2017|
Response from Cocotours-DR | Property representative |
On this route we can offer you a private van for your family for forty nine US one way or eighty nine roundtrip. If interested, please book on our website.
Anthony C
4 September 2016|
Response from Cocotours-DR | Property representative |
Thanks for your interest. Yes, we are base din Puerto Plata so have a wide selection of tours - too many to mention here. Please contact us via our website, and we'll be happy to send you a full... More