We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Riu Palace Macao Casino

Playa de Arena Gorda, Dominican Republic
Review Highlights
Winter sun

Very nice hotel staff..food are excellent Word of warning if you like to gamble certain dealers... read more

Reviewed 4 December 2017
Ian L
Birmingham, United Kingdom
via mobile

The young female staff have way too much attitude! Giving people dirty looks and simply being rude... read more

Reviewed 17 August 2017
Chantelle M
via mobile
Read all 97 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent21%
  • Very good12%
  • Average13%
  • Poor5%
  • Terrible49%
3 Dec 2017
“Winter sun”
16 Aug 2017
Playa de Arena Gorda, Dominican Republic
Playa de Arena Gorda, Dominican Republic
Write a ReviewReviews (97)
Traveller rating
Traveller type
Time of year

1 - 10 of 65 reviews

Reviewed 4 December 2017 via mobile

Very nice hotel staff..food are excellent Word of warning if you like to gamble certain dealers on the caribbean poker dont shuffle the cards on the table they cut the cards 2-3times..my wife commented that "the kings are still on top of the pack" and...More

Thank Ian L
Reviewed 17 August 2017 via mobile

The young female staff have way too much attitude! Giving people dirty looks and simply being rude for no reason. If you don't like your job find another! Don't give off an attitude or bad vibes. People come to enjoy themselves not to be given...More

2  Thank Chantelle M
Reviewed 8 August 2017

Dont play at the two Private table roulette at casino Roy macao. This is not a casino riu so they can t help you. They cheat you by counting false numbers. DONT PLAY THIS IS SCAM CASINO

3  Thank sofly98
Reviewed 8 June 2017 via mobile

Beach was beautiful. Rooms were adequate. Food was tasteless and this includes the speciality restaurants. Some foods including ice cream were not edible. The excursions available were pricey and underwhelming (parasailing and 4 wheelers). The bars were horrible - the one opened 24/7 was closed...More

5  Thank bittersweetsix
Reviewed 5 May 2017

Stopped by here as the Casino was connected to my hotel (Riu Palace Macao). I have been to a few casinos in my day, Vegas included and typically don’t like the ‘sharkish’ atmosphere but this little place seemed just right. It’s not big compared to...More

2  Thank AndreyNonNative
Reviewed 1 April 2017

The casino is filled with fast talking and lying employees. You will be taken advantage here. Gaming is not run fairly. The Riu management is aware of this, but fails to do anything about it. If this is the Riu Resorts' attitude toward their guests,...More

12  Thank 27Scott
Reviewed 28 March 2017 via mobile

This is my third time staying at the Riu and to be honest one of the reasons we come back every year is because of the casino . It's small but the people are so nice we every year play the marble game that everyone...More

1  Thank david m
Reviewed 25 January 2017 via mobile

Old Lee B is a pretty smooth con. He took $700us cash from us. Luckily, we caught onto his counting before he got are credit card number that he wanted so bad! Do Not Play At The Tables I will be back to the casino...More

9  Thank 1Born2Tavel
Reviewed 21 January 2017 via mobile

All of these reviews are correct. We lost over $5,000 US in a progressive roulette casino game that you CANNOT WIN. We were playing Blackjack and after losing 30$ each we were leaving the casino and at the door Some pretty women employees offer you...More

11  Thank M K
Reviewed 20 January 2017

I walked in and got greeted by a young lady. She offered free chips to try out their "new "game, which after reading reviews turns out to be not so new. I politely rejected her offer stating i am here for blackjack. She called the...More

17  Thank odikadze617
Ask a question
Questions & Answers
5 October 2017|
Response from Annie B |
I did, in another casino in Punta cana, for 18.5K$US
Google Translation
13 January 2016|
AnswerShow all 3 answers
Response from bittersweetsix | Reviewed this property |
It is the RIU that owns the casino. According to the ministry of gaming in the Dominic Repblic a casino must be owned by a hotel. If you used a credit card you can see the merchant is the RIU.
Linda T
9 March 2015|
Response from sofly98 | Reviewed this property |
Dont play roulette this is scam Check at internet
Google Translation