We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Playa de Arena Gorda, Dominican Republic
Website

TripAdvisor Reviewer Highlights

Read all 90 reviews
Visitor rating
  • 5
    Excellent
  • 5
    Very good
  • 5
    Average
  • 3
    Poor
  • 40
    Terrible
Felt like I needed a shower after I left

I love casinos and frequent them whenever I can...but one visit here was enough. More employees standing over your shoulder than there were gamblers in this place. Blackjack had... read more

2 of 5 bubblesReviewed 14 May 2016
Glenn W
,
Raleigh, North Carolina
Add Photo Write a Review

90 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 58: English reviews
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 25 January 2017 via mobile

Old Lee B is a pretty smooth con. He took $700us cash from us. Luckily, we caught onto his counting before he got are credit card number that he wanted so bad! Do Not Play At The Tables I will be back to the casino at some point but not to gamble.

Helpful?
4 Thank 1Born2Tavel
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 21 January 2017 via mobile

All of these reviews are correct. We lost over $5,000 US in a progressive roulette casino game that you CANNOT WIN. We were playing Blackjack and after losing 30$ each we were leaving the casino and at the door Some pretty women employees offer you free chips to lure you to the game Thinking the RIU is a respectable place... More 

Helpful?
4 Thank M K
Boston, Massachusetts
2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 20 January 2017

I walked in and got greeted by a young lady. She offered free chips to try out their "new "game, which after reading reviews turns out to be not so new. I politely rejected her offer stating i am here for blackjack. She called the dealer over and they basically forced me into this game. The game is a complete... More 

Helpful?
6 Thank odikadze617
somerset
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 10 July 2016 via mobile

Well this hotel had everything a newly married couple could dream of, it was clean, tidy, grounds kept amazingly beautiful, beach front location. Pool Bar, lovely swimming pool, fantastic restaurants that must be booked in advance! Evening entertainment was brilliant especially the Michael Jackson tribute act! Cocktails to die for, food is amazing! Please ignore all negative reviews, we had... More 

Helpful?
1 Thank lautz
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 July 2016

Loved our stay. The only pitfall I must say is the casino. I'm not a gambler but I went because the give you coupons to go. So we take the $10 couple and the people were rude in the casino you have to put in $10 of your own money to use the $10 coupon they give you. We went... More 

Helpful?
1 Thank Tamara C
Niagara Falls, Canada
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 9 July 2016 via mobile

I had a similar experience on our way into the casino. They gave us free chips to play on this wheel that you throw balls into. This very shady American character who looks out of place runs the game along with a girl who i am sure is there to distract you. Long story short there is no way of... More 

Helpful?
7 Thank Shelley7940
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 13 June 2016 via mobile

Let me start off by saying this was one of the most disgusting and awful places I have ever visited and hands down the most untrustworthy, dirty and unfriendly casino I've ever set foot in. We took a free shuttle to check it out. Immediately upon entering we were given "free" chips to try the "Roulette scam." The American man... More 

Helpful?
1 Thank Kyle A
Raleigh, North Carolina
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 14 May 2016

I love casinos and frequent them whenever I can...but one visit here was enough. More employees standing over your shoulder than there were gamblers in this place. Blackjack had two tables open...one for ladies only ( which was half full) and one open table which had a small line waiting to play. You'd think they would open a table or... More 

Helpful?
Thank Glenn W
West Hartford, Connecticut
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 14 May 2016 via mobile

Awesome vacation at this resort. It has everything you need and you never have to leave. The staff and service is excellent. I stayed a week and could have stayed longer. Great rooms very modern and clean with great views of the Caribbean Sea. Loved it

Helpful?
Thank Jean L
Madison, Wisconsin
Level Contributor
46 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 29 April 2016

But darn close! Won a little on the slots, but spent some time observing the table games & avoided those. It felt as if the "friends of staff" were getting priority service, etc. Asked for a call (brand name) liquor in the casino & they wanted to charge me $10 for it. Nope!

Helpful?
1 Thank AARPBOUND

Travellers who viewed Riu Palace Macao Casino also viewed

Punta Cana, La Altagracia Province
Punta Cana, La Altagracia Province
 
Punta Cana, La Altagracia Province
 

Been to Riu Palace Macao Casino? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Riu Palace Macao Casino and other visitors
6 questions
Ask a question
Questions? Get answers from Riu Palace Macao Casino staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?