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Address: J.A. Abrahamboulevard 80 | Plaza Resort Bonaire, Kralendijk, Bonaire
Phone Number:
+599 717 2500 ext. 8183
Website

TripAdvisor Reviewer Highlights

Read all 88 reviews
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  • 40
    Excellent
  • 15
    Very good
  • 7
    Average
  • 6
    Poor
  • 4
    Terrible
Update on Toucan Divers

Last October I wrote a review of Toucan Divers. I wanted to add that the new general manager, Marcel Brekelmans, quickly responded to our concerns, but I was not able to post it... read more

4 of 5 bubblesReviewed 12 February 2017
LoneStarDivers
,
Houston, Texas

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88 Reviews from our TripAdvisor Community

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Showing 72: English reviews
North Wildwood, New Jersey
Level Contributor
11 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We've been to Bonaire before but this was our first time diving with Toucan Diving. We had a great experience. The boat captains, dive masters and shop staff were all very helpful! Safe and environmentally conscientious. Special thank you to Rugene, Chantal and Hagan.

Helpful?
Thank Victoria609
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Victoria609, Thank you so much for sharing your feedback and for recommending our dive operation to other travellers. I’m sure Rugene, Chantal, Rugenen and the other staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and we look forward to seeing you again! Have a wonderful day, Anna | Toucan Diving Bonaire More 

Highlands Ranch, Colorado
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

My wife and I spent the best week of diving in our lives in February with A-1 Scuba and Toucan Diving. 2 boat dives each day, plus a shore night dive and a boat night dive. Our Instructors were wonderful, the boat captains so helpful, and Spider, our dive master was the best at working with our divers and leading... More 

Helpful?
Thank John S
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear John, Thank you for diving with us and for ranking us so highly. I am very pleased to read that our staff - and especially your dive master Spider - made your stay pleasant. We look forward to seeing you back at our dive operation! Kind regards, Anna | Toucan Diving Bonaire More 

Sarasota, Florida
Level Contributor
29 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

If it is possible for a dive shop to earn a "10" on a rating scale of 1-5, then Toucan Diving deserves that 10 rating. We enjoyed 18 dives with them in 6 very short days and are sad beyond belief that we had to leave! From the moment you first walk in the front door you know you are... More 

Helpful?
Thank Craig F
Silverthorne, Colorado, United States
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

The staff at Toucan Diving hosted a group of over 30 divers from Colorado. My experience with them was great, Spider in particular was our dive guide/master on my boat and did a great job of explaining the dive site, what we could expect to see and safety guidance. We also had a wheelchair diver in the group and they... More 

Helpful?
Thank Glenn H
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Glenn, Thank you so much for sharing your experience! It was an honor having you and your group. I’m sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and we hope you will be back very soon! On behalf of Toucan Diving, Anna | Plaza Beach Resort Bonaire More 

Houston, Texas
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 February 2017

Last October I wrote a review of Toucan Divers. I wanted to add that the new general manager, Marcel Brekelmans, quickly responded to our concerns, but I was not able to post it until now. "First, let me thank you for your kind feedback and effort taken to inform us about what we did well and how to improve on... More 

Helpful?
1 Thank LoneStarDivers
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear LoneStarDivers, Thank you for taking the time to give us your views on Toucan Diving and Plaza Beach Resort Bonaire. Please know that we will continue to work to surprise you with our service and we look forward to WOW you with our Bonairian hospitality next time you visit. Sunny regards, Anna | Plaza Beach Resort Bonaire More 

Brooklyn
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 January 2017

We had a great experience with the Toucan dive shop at the Beach Plaza Resort. We booked several boat dives and did a few shore dives right at the resort. All staff members are very friendly, professional and willing to help. They made us feel at home from day one. The shop is well equipped and accommodating to divers. Very... More 

Helpful?
Thank TravelVad
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear TravelVad, Thank you for recommending our dive operation to other travellers. I’m sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and we look forward to seeing you again! Have a wonderful day, Anna | Toucan Diving Bonaire More 

Hummelstown, Pennsylvania, United States
Level Contributor
161 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 28 January 2017 via mobile

Had the 6 day air package. Nitrox was included at no charge. Everything was good. The only thing I would change is how you return empty tanks....thanks

Helpful?
Thank bgdiver1963
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear bgdiver1963, Thank you so much for your rating! It was a pleasure having you and we hope to see you around again next year. Have a wonderful day, Anna | Plaza Beach Resort Bonaire More 

Sandusky, Ohio
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 January 2017 via mobile

I have been diving with Toucan for nine years. This by far is the best year I have ever had with this dive operation. The new management and fabulous dive staff provided outstanding service, making this a memorable week. Five star service and diving. I highly recommend this company for anybody wanting to dive Bonaire.

Helpful?
Thank daneric10
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Daneric10, Thank you so much for your kind words! It is so nice to read that you remark our friendly and helpful staff. We will certainly pass this on to the team. We look forward to seeing you again for a 10th visit! :-) Yours sincerely, Anna | Toucan Diving Bonaire More 

Biloxi, Mississippi
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 January 2017

Was greeted by Hagen when we wandered up to ask about diving and perhaps a snorkel trip. Hagen immediately introduced us to Diane who gave us some options and briefed us on the requirements of snorkeling and diving in Bonaire. After six two tank boat dives and one snorkel trip for my wife I was more than happy about choosing... More 

Helpful?
Thank maxbaldwin2017
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Max, Thank you for diving with us and for ranking us so highly. It was a pleasure having you and your wife. I'll make sure to forward the compliments to Hagen and the others. We look forward to seeing you back! Kind regards, Anna | Toucan Diving Bonaire More 

fingerlakes
Level Contributor
18 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 January 2017

Hagen, Spiderman and AJ did a great job on our trip. Everyone at the dive shop worked hard to ensure all our needs were met and the dive boat took us to great sites up north and farther south!! We have used other diver operators over the years and always come back to Toucan! We were there the first week... More 

Helpful?
Thank pattylb
Anna_PBRB, Public Relations Manager at Toucan Diving, responded to this review

Dear Patty, Thank you so much for your kind words! I'll make sure to forward the compliments to the team. I'm sure they enjoyed having you as much as you enjoyed diving with Toucan Diving! We look forward to seeing you back! Kind regards, Anna | Toucan Diving Bonaire More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?