We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

H.I.S. Tourist Information Center Harajuku

Closed Now: 10:00 am - 6:00 pm
Open today: 10:00 am - 6:00 pm
Book In Advance
50
All photos (50)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent82%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“owl cafe”(34 reviews)
“pocket wifi”(8 reviews)
About
Harajuku is the capital for youth fashion and culture. A walk along the iconic street, Takeshita will allow you to experience an extreme Kawaii-ness with many fashion boutiques, cafes and crepe stands. Not far away is Omotesando, which offer more...more
Closed Now
Hours Today: 10:00 am - 6:00 pm
See all hours
Suggested duration: < 1 hour
Contact
1-19-11 Jingumae | Harajuku Ash Bldg 1F, Jingumae, Shibuya 150-0001, Tokyo Prefecture
Shibuya, Harajuku, Ebisu
Website
+81 3-5770-5131
Call
Improve This Listing
Ways to Experience H.I.S. Tourist Information Center Harajuku
from USD 14.00
More Info
from USD 19.80
More Info
from USD 45.00
More Info
Reviews (302)
Filter reviews
251 results
Traveller rating
215
27
4
3
2
Traveller type
Time of year
LanguageEnglish
More languages
215
27
4
3
2
Show reviews that mention
All reviews owl cafe robot restaurant pocket wifi discounted tickets wifi rental luggage storage mt fuji book tours tokyo subway speak english day tour rabbit visit japan takeshita street harajuku hedgehog directions
FilterEnglish
Updating list...
1 - 10 of 251 reviews
Reviewed 9 November 2018 via mobile

The staff are very friendly and helpful and speak English which was great as our Japanese is terrible.

Date of experience: October 2018
Thank AngeChris2011
Reviewed 4 September 2018

I love the fact that the officers or the volunteers here are so friendly and helpful. The first time I came to Tokyo, Japan, I wasn't very well-prepared. I came here to get the map, ask around and get more information about places I can...More

Date of experience: March 2018
2  Thank IndahNS
Reviewed 11 August 2018 via mobile

The staff were very friendly and helpful. They can help you with the subway and bus systems. You can get information on things to do in the city.

Date of experience: August 2018
1  Thank wolf3728
Reviewed 6 August 2018

they helped to understand the map around tokyo and how to get to some atractions area in tokyo. they speaks english fluently.

Date of experience: January 2018
Thank ana_kecik
Reviewed 28 July 2018

They were very helpful and gave us all the time we needed to discuss every question we had. We would definitely go back.

Review collected in partnership with this attraction
Date of experience: July 2018
Thank roxanahmaria
Reviewed 25 July 2018

This is a great place if you need information regarding your plans around Tokyo. It can book you tickets and reservations to places like the Owl Cafe or the Hedgehog Cafe. It has postcards and stamps. You can also change your foreign money to yen....More

Date of experience: August 2017
1  Thank Rito I A
Reviewed 16 June 2018

My friends and I were undecided where to go in Harajuku. we noticed this small stall that has a poster of different of sites that we could go near our current location. One of my friends has noticed an owl cafe and we became interested...More

Review collected in partnership with this attraction
Date of experience: May 2018
1  Thank Gilbert T
TOKYO-TIC, お客様担当マネージャー at H.I.S. Tourist Information Center Harajuku, responded to this reviewResponded 23 July 2018

Thank you so much for your kind review! Hope that you had a nice trip in Japan. We're willing to assist you and hope to see you again at Harajuku TIC. Thank you again for making reservation with us. Arigatou-gozaimasu.

Reviewed 16 June 2018

We visited the Harajuku Tourist Information Centre to get information on how to book a car to the airport (we hadn’t been able to do this online as all the sites were in Japanese). Not only did they help with information - they booked the...More

Review collected in partnership with this attraction
Date of experience: May 2018
1  Thank Dining-out-on-you
TOKYO-TIC, お客様担当マネージャー at H.I.S. Tourist Information Center Harajuku, responded to this reviewResponded 23 July 2018

Thank you so much for your kind review! It's our pleasure to assist you. Hope that you had a wonderful trip. We're glad that your problem was solved. Harajuku Tourist Information Center - we provide a lot of interesting activities in Japan and tickets and...More

Reviewed 16 June 2018

Very impressed with the service and the patience to explain everything slowly and in clarity. People there speak English !!!! This is a big plus considering we have had some frustration trying to communicate at Hotel reception and Restaurants.

Review collected in partnership with this attraction
Date of experience: April 2018
3  Thank christinekwa
TOKYO-TIC, お客様担当マネージャー at H.I.S. Tourist Information Center Harajuku, responded to this reviewResponded 23 July 2018

Thank you so much for your kind review. Hope that you enjoy your trip in Japan. We assist tourists and speak English, we also provide a lot of interesting activities in Japan. We're looking forward to assisting you again. Wish you all the best. Arigatou-gozaimasu.

Reviewed 15 June 2018

We stopped in the Tourist Information Center in Harajuku for a short break before going to the Owl Cafe. We found many discounts and flyers available and they were able to purchase discounted tickets to the Samurai Museum.I would highly recommend checking with them prior...More

Review collected in partnership with this attraction
Date of experience: May 2018
1  Thank lobaker1
TOKYO-TIC, お客様担当マネージャー at H.I.S. Tourist Information Center Harajuku, responded to this reviewResponded 23 July 2018

Thank you so much for your kind review. We hope you had an unforgettable trip in Japan. It's our pleasure to assist you. Hope that we assist you well. And We're looking forward to seeing you again in Harajuku again. Wish you all the best....More

View more reviews
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
Nearby HotelsSee all nearby hotels
Dormy inn Premium Shibuya Jingumae
612 reviews
.69 km away
Trunk(Hotel)
32 reviews
.85 km away
Hotel Emit Shibuya
17 reviews
.90 km away
Shibuya Tobu Hotel
680 reviews
1.03 km away
Nearby RestaurantsSee all 265 nearby restaurants
Doutor Coffee Shop Harajuku Takenoshitaguchi
27 reviews
.04 km away
Yoshinoya
189 reviews
.03 km away
Sweet Box
50 reviews
.06 km away
La Pausa Harajuku Takeshita-dori
19 reviews
.03 km away
Nearby AttractionsSee all 60 nearby attractions
Harajuku Takeshita-dori
3,898 reviews
.03 km away
Harajuku Quest
8 reviews
.28 km away
Togo Shrine
180 reviews
.24 km away
Questions & Answers
Ask a question
simoneadamiuk
11 June 2018|
Answer
Response from TravelbugBellevue_Wa | Reviewed this property |
Sorry for the late reply. We did not book any tickets. I would recommend e-mailing them to ask about your tickets. They are quick to respond and are very helpful. Have a great trip
0
Votes
Anonymoustraveler012
20 August 2017|
AnswerShow all 2 answers
Response from Meng T | Reviewed this property |
Sorry, I can't help. I only use HIS to rent a pocket wifi. Good luck!
0
Votes