We ended up coming here because we scored last a minute opening at the attached Pokemon Cafe. I was pleased that we were able to walk right into the center. Even though it was busy it wasn't so packed that you couldn't still shop. There was a variety of merchandise beyond plushes.

Best place(Pokemon Cafe) which my kids listed. We had queued for Pokemon cafe as we could not make any reservation despite trying. The website is almost gone within seconds. The kids love it cos of the food as well as cartoon dance in the middle of the meal.

Visited both the shop and the cafe that is next to it (reservation required). Honesty the shop was a little bit underwhelming. Was expecting a lot more collectable stuff like figurines. There is a whole section dedicated to plushies and chances are you will find your beloved pokemon there, but the plushies are very tiny. There is also a limited choice of bigger ones (snorlax, gen 9 starters, eevee, gengar, pikachu) but there are very few pokemon you get to choose from. If you are a fan of some niche pokemon and are hoping to buy merch with your beloved zigzagoon or bidoof: good luck, besides a small plushie there wont be any. Shop seems to focus on box-mons, starters from the recent generation, gen 1 starters and some fan-favourites (mentioned above, like eevee, snorlax, gengar etc.). There are umbrellas, earrings, magnets, blankets, pens, notebooks, stickers, playing cards, cups, chopsticks and some more items I already forgot. The shop doesnt accept contactless payment, you either pay with phisical card or cash, which is suprising considering how much money they make with all these guests. Staff is friendly and helpfull, if you are looking for something specific they offer to check if they have stock.