Scotties Rental Cars
Scotties Rental Cars
3
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Scotties Rentals has cost effective rental cars in New Zealand with offices in Queenstown, Christchurch, Auckland Airport and Auckland City. We have a range of cars including SUV, Sedans, hatch, estate, minivans or people movers and trucks. We can arrange campers also. We do have a range of older cars as well that we keep to offer a cost effective option that we feel are also more environmentally friendly compared to using all new cars. All our ranges are well serviced by our mechanics to ensure optimal full efficiency and safety. Our friendly staff are only to happy to help with planning and road safety advice during your trip
Suggest edits to improve what we show.
Improve this listingWhat is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
75 within 5 kms
Attractions
66 within 10 kms
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
3.0
131 reviews
Excellent
58
Very good
14
Average
4
Poor
1
Terrible
54
CliveMargie
48 contributions
Feb 2020
I have just finishing travelling around the north and south islands of New Zealand. In that journey I rented 3 cars from Scotties in Auckland (once) and Queenstown (twice). I travelled over 4000 km in their 3 cars.
In one word, they were EXCELLENT. In my view the negative views that are posted here reflect the writers and not Scotties. I found all of their staff of the highest quality. They were courteous, went out of their way to help me, drove me to the respective airports promptly, did not haggle in any way over payment. They did not pressure me in any way over insurance (I have my own on my credit card). Their cars performed to my satisfaction.
So, if you want to rent a reasonable car at a reasonable price and great good service then rent from Scotties. Thank you Scotties, you made my trip in New Zealand so pleasurable.
In one word, they were EXCELLENT. In my view the negative views that are posted here reflect the writers and not Scotties. I found all of their staff of the highest quality. They were courteous, went out of their way to help me, drove me to the respective airports promptly, did not haggle in any way over payment. They did not pressure me in any way over insurance (I have my own on my credit card). Their cars performed to my satisfaction.
So, if you want to rent a reasonable car at a reasonable price and great good service then rent from Scotties. Thank you Scotties, you made my trip in New Zealand so pleasurable.
Written 3 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks so much
Written 12 June 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dene Collison
1 contribution
June 2021
I needed to rent a car for about 3 weeks as our own vehicle had an ignition problem which would take about 3 weeks to fix.
Scotties provided excellent service by picking me up from my home and taking me back at the end of the rental period.
The Nissan was not new but that was reflected in the reasonable price we paid. The car was clean and functioned well. It felt very safe.
The payment term was flexible and the owners of Scotties were very friendly and helpful.
If I needed to do this for whatever reason I would be happy to contact them again.
Dene Auckland
Scotties provided excellent service by picking me up from my home and taking me back at the end of the rental period.
The Nissan was not new but that was reflected in the reasonable price we paid. The car was clean and functioned well. It felt very safe.
The payment term was flexible and the owners of Scotties were very friendly and helpful.
If I needed to do this for whatever reason I would be happy to contact them again.
Dene Auckland
Written 13 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
we are so glad we could help. Thanks so much
Written 15 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Welly traveller
1 contribution
Mar 2020 • Friends
I’d give it zero stars if I could. Booked through Expedia thinking Expedia wouldn’t let a terrible terrible company go through them and they are dodgy AF. Terrible customer service - had to wait over an hour and half for them to turn up after numerous phone calls to the 0800 number when they said they would be 10 minutes away. Cancelled booking as the whole situation did not sit well. So unprofessional. Cars are all very old. DO NOT USE THIS COMPANY.
Written 16 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I do not know what happened as we are literally 5 to 7 minutes away from the airport depending on the office.
Written 12 June 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cloring
Charlotte, NC39 contributions
Jan 2020 • Couples
We booked a car rental through Expedia with Sixt which was canceled a month before departure and they rebooked us with Economy car rental aka. Scotties. We arrived on an international flight and could find no way to contact them without a local phone. The airport help desk had never heard of Economy and they weren’t represented as Economy or Scotties on the help desk board. We wound up getting a 2013 car with 150,000 km and half a tank of gas. Beware if you arrive after 5 pm because they’re closed and you won’t be getting a car without incredible hassle.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Firstly we pay the visitors centre to represent us at the airport. They have all our numbers and know us by both of these names. They have all our after hours numbers to prevent anyone being left stranded if there is a mistake. We always leave cars for people after hours and try our best to contact them before to help their pick up run smoothly.
We are sorry this did not go smoothly for you
Our cars are not brand new but are reliable and safety checked by the NZ authorities.
Written 12 June 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauryn
1 contribution
Dec 2021 • Family
The prices seem good and the lady is friendly. However, they seem to book the fleet out too closely together. We had a 4pm pick up booked at the airport and called from outside of the office at 3:40pm to see if we could start sorting it out early. The man seemed really confused and said he would call back. When he did call back, it was to say the vehicle had not been returned at 3pm and would obviously not be ready or available at our booked time. He did offer a van instead of a truck but I’m glad we didn’t take that option. We were due to pick up items from different places and were already on a tight schedule. So if you do choose to use this company, I would recommend not having an urgent need for a specific vehicle, because the man was quite blase about the complete imposition. I felt they could have called us at 3pm when the vehicle had not returned so we didn’t waste our time and petrol going to their airport office for no reason!
Fortunately we were able to rent a truck immediately from somewhere else.
I would recommend proceeding with caution.
Fortunately we were able to rent a truck immediately from somewhere else.
I would recommend proceeding with caution.
Written 18 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry this happened to you. This is a horrible situation for us to be in but something we are unable to control if a previous customer does not return the vehicle
Written 27 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arunesh Kumar
Singapore, Singapore4 contributions
Jan 2024 • Family
We had an amazing time in our trip to the North Island in NZ thanks to Scotties! Initially I made the booking through Expedia cars but on exploring further I found out the Scotties was able to provide the same deal at a much better price. That too for booking in the last week of December when no other car rental company showed availability. I booked a 7-8 seater Toyota Estima for 6 days to move around Auckland and Rotorua. All confirmation were sent in advance and when I called to check in a week before, I was told that they had prepared a Vellfire for me which was a very nice upgrade. The collection was easy as we called from the airport and within 10 mins a big cab was there to pick us. We received the vehicle nice and clean and in great shape. Even though at booking it said 03-07 model, the car we got was a 15 model run around 120k kms. The car run perfectly over the next week around 2k kms of drive. Returning the vehicle was so comfortable and convenient. Thanks to all the staff of Scotties for their service and helping to make our trip even more memorable. Will totally recommend you guys to everyone!
Written 8 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nabby
Auckland, New Zealand1 contribution
Mar 2020
Picked up car from Churchurch branch and the car was very old and had lots of issues with it but as we needed an 8 seater that was only one they had that day even though we had booked through Car Flexi and paid good money expecting a decent newer vehicle. Our model was a 2004 with hardly any boot space. We would have been better off going to the budget car rental place and paying half the price. However, we were advised once we get to Queenstown they will be most likely be able to replace the car there so we can continue our journey up the West Coast.
Once we got to Queenstown I phoned and spoke to Keith. He was one of the rudest and most obnoxious person I have ever spoken to. His customer service was the worst I have ever encountered ever. He refused to listen to me or my concerns and in fact kept hanging up on me.
Never again would I ever rent a vehicle from this company again! I would advise other customers to do likewise.
Once we got to Queenstown I phoned and spoke to Keith. He was one of the rudest and most obnoxious person I have ever spoken to. His customer service was the worst I have ever encountered ever. He refused to listen to me or my concerns and in fact kept hanging up on me.
Never again would I ever rent a vehicle from this company again! I would advise other customers to do likewise.
Written 11 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry you found our people mover too old.
We are up grading our minivan fleet
Written 12 June 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica Thompson
2 contributions
July 2020 • Friends
We hired a car to drive from Christchurch to Queenstown for a ski holiday. We absolutely loved the car and had a really positive experience. It was a modern car with highish KMs but ran really really well and was perfect for navigating up the gravel ski field roads. Added bonus that it was competitively priced! Would definitely book with Scotties again. Thank you, team.
Written 17 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glad everything went well Jessica and we look forward to seeing you again
Written 9 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jachun87
Whangarei, New Zealand3 contributions
Dec 2022 • Couples
We had a confirmed booking made over three months in advance with Scotties Queenstown via Carwiz.
The night before we flew out to New Zealand I got an email saying to call them, with no other details. When I called them they said they had "no cars" and couldn't tell me earlier because they "couldn't find my email address".
The best they could do was offer to rent me an SUV at more than double the price of my original booking. So I was stuck with no car and no chance to book another one somewhere else at such short notice as everything in Queenstown was booked out. (A cynic might say they had realised this too, and cancelled my advance booking in order to rent my car to someone prepared to pay more money at short notice.)
I would not recommend this outfit.
The night before we flew out to New Zealand I got an email saying to call them, with no other details. When I called them they said they had "no cars" and couldn't tell me earlier because they "couldn't find my email address".
The best they could do was offer to rent me an SUV at more than double the price of my original booking. So I was stuck with no car and no chance to book another one somewhere else at such short notice as everything in Queenstown was booked out. (A cynic might say they had realised this too, and cancelled my advance booking in order to rent my car to someone prepared to pay more money at short notice.)
I would not recommend this outfit.
Written 7 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rscollo
Melbourne, Australia36 contributions
July 2021
We hired a minivan from Scotties Rental Cars for our week stay in Queenstown and were super happy with the service, vehicle and cost of rental. We had requested a normal minivan however we were provided with a 4WD minivan which was a bonus. It was extremely large and comfortable for our family of 5. We'll definitely use Scotties Rental Cars next time we're in Queenstown!
Written 18 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you and we look forward to your return
Written 15 December 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
Revenue impacts the experiences featured on this page, learn more.
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing