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Address: 130, rue du Festival, Saint-Simeon, Quebec G0T 1X0, Canada
Phone Number: +1 418-638-1483
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Unprofessional

We liked the size of the boat and we saw lots of whales so the trip was a success from that perspective. But it was disappointing in many aspects. There was no informational or... read more

2 of 5 bubblesReviewed 2 September 2014
MaureenBell
,
Montreal, Canada

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38 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Boston, Massachusetts
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 August 2015 via mobile

We didn't want to drive further up the coast on account of having young kids and having done a lot of driving already. We booked a whale watch out of Ste Simeon...and now seeing prior reviews, I'm glad we booked without seeing past negative comments. We saw lots of whales, received info in English from the Captain on where/what we... More 

Helpful?
Thank Tim D
Montreal, Canada
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 28 June 2015

I stopped at the Quebec Information booth in St-Simeon to find out about a day cruise to go see the whales. The agent told me about the whale watching cruises in St-Simeon and Tadoussac (30 min further) it was presented as equal just different boats. Since we were already in St-Simeon we decided to go with that one. What a... More 

Helpful?
2 Thank 171elianez
Montreal, Canada
Level Contributor
45 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 2 September 2014

We liked the size of the boat and we saw lots of whales so the trip was a success from that perspective. But it was disappointing in many aspects. There was no informational or educational component - we expected to hear something about the area and some information on whales - nothing at all! And there was nothing bilingual about... More 

Helpful?
2 Thank MaureenBell
Montreal, Canada
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 16 August 2014

23rd of July, we exactly had the same experience as Sylvie L had. It was the most unfortunate part of our vacation. By knowing that the water will be rough, they did the excursion. The entire trip we have seen nothing but people getting sick. More than half of the boat was sick and literally vomiting. It was supposed to... More 

Helpful?
2 Thank eceax
Montreal, Canada
Level Contributor
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

We had a wonderful trip out with Croisières Charlevoix in a nice new Zodiac. The capitan really tried hard to find whales for us to see and was good at trying to manoeuvre so everyone can see them. Whales, at the end of the day, are wild animals and if they see a boat full of red people they'll do... More 

Helpful?
2 Thank BilingualQuebeker
Chicago, Illinois
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 November 2013

The day before my scheduled excursion, we received a call that our boat would be undergoing maintenance and the time we selected for a tour was not available. Given this was the only day that worked for us, we requested a refund of the purchase price. We were assured that it would be processed within the week. 2 months later... More 

Helpful?
1 Thank Scott B
Tennessee
Level Contributor
52 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 25 August 2013

We originally had booked a trip on the explorather to watch the whales but they notified us that the boat was out due to mechanical problems but offered us a trip on the 12 person zodiac instead. When we arrived I explained to the captain that my husband had recently had heart surgery and would need a seat on the... More 

Helpful?
Thank melindad1953
Sorel, Canada
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 June 2013

We were there on the 22 nd of june 2013. windy as hell, the big zodiac for the 13h00 ride cancelled, but our capt (Frank) said we will go, and we did. He knows how to take the waves and we surf on top of them until we reach our destination, it was hard to see the whales, thoses animals... More 

Helpful?
1 Thank Sylvain G
Toronto, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 12 August 2012

After paying Can$67.00 for whale watching an additional Can$5.00 for car park, which the attendant said a Can$2.00 would be refund at the parking lot and if you spend Can$25.00 the remaining Can$3.00 will be discounted from the purchase at their gift shop. Well, never saw any attendant at the uphill parking lot. It is not for $2.00 that made... More 

Helpful?
3 Thank MacauFriend
Ottawa, Canada
Level Contributor
27 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 28 July 2012

This company's tour was not a good as ones we had in St John's NFL or in Maui. The captain prior to leaving the dock, offered some safety instructions in French and was reluctant about translating them into English for one gentleman from Vancouver. The captain, in French as much as said to him, "What is wrong with you? Are... More 

Helpful?
4 Thank GiftedSkier

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