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The Spa at Mandarin Oriental, Tokyo

Ginza / Tokyo Nihonbashi
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Address: 2-1-1 Nihonbashi Muromachi, Chuo-ku, Chuo 103-8328, Tokyo Prefecture
Name/address in local language
Phone Number:
+81 3-3270-8300

A visit to The Spa at Mandarin Oriental, Tokyo is an ethereal journey. Rise...

A visit to The Spa at Mandarin Oriental, Tokyo is an ethereal journey. Rise above the hectic traffic beyond the strains of life and up into a serene world 37 floors high in the sky. This is only the beginning as our expert therapists will guide you through a personal voyage selecting luxurious treatments devised from both Asian and Western-inspired traditions. We assure our guests an experience of unrivalled professionalism and supreme luxury.

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TripAdvisor Reviewer Highlights

Read all 20 reviews
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  • 10
  • 1
    Very good
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  • 0
Ultimate spa experience!

Although i tried calling the spa 3-4 times, I couldn't get through. They called me back even though it was on my international roaming mobile. A hundred apologies followed, and... read more

Reviewed 1 week ago
Mumbai (Bombay), India
via mobile
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20 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Mumbai (Bombay), India
Level Contributor
72 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
Reviewed 1 week ago via mobile

Although i tried calling the spa 3-4 times, I couldn't get through. They called me back even though it was on my international roaming mobile. A hundred apologies followed, and then they booked me for a spa session in the suite overlooking Tokyo city, on the 37th floor! As soon as I arrived at the hotel gate, an attentive gentleman... More 

Thank agrawalrsachin
Thornhill, Canada
Level Contributor
22 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

My husband and I stayed in this hotel for our last night . After active 2 weeks in Japan - decided to relax last 24 hours and prepare ourself for return home . We took couples treatment - 90 min . 60 min massage and 30 min facial. Amazing treatment and facility is just unbelievable. Treatment room has glass floor... More 

Thank Minskgirl81
Hong Kong, China
Level Contributor
247 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 76 helpful votes
Reviewed 19 February 2017 via mobile

Jet-Lagged, Exhausted and feeling a tad sorry for myself on a sunny Sunday, I booked a 90 min massage in the Mandarin Spa - first-time client. I'm a New Man. The staff went to great care to gather plenty of information regarding the type of massage I preferred, levels of stress in my life, skin type and any areas for... More 

Thank KaiserBrit
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 29 December 2016 via mobile

I am spoiled for life after the harmony essence massage I just had. First, the hour I spent relaxing in their marble water lounge overlooking the city, all to myself. Then the crushed ice to cool off followed by a triple rain shower, then another splash in the pool before kicking off the massage. My masseuse gave me some tea... More 

Thank Anonymous760D
Level Contributor
7 reviews
3 attraction reviews
Reviewed 5 June 2016

We were hotel guests for one night at the Mandarin Oriental Hotel in Tokyo and as part of our package, we had access for one day to the spa. Spa/bath house culture is very significant in Japan, with lots of customs and traditions. The great thing about the spa at the Mandarin is that it is 40 stories in the... More 

Thank Joshua L
London, United Kingdom
Level Contributor
156 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
Reviewed 26 May 2016

My fiancee and I booked in the Therapeutic massages and the whole experience was fantastic. You start off in the separate mens and ladies water area which has all the functions you could need to relax ahead of your treatment: sauna, hamaam, water lounges, shower rooms and lovely cleaning area, all with the most amazing views of Tokyo from the... More 

Thank OAH_1982
Level Contributor
22 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 27 April 2016 via mobile

Great spa featuring a heated pool with fantastic views of the city. It offers a great variety of massages and the hours are very convenient. Photos are not allowed. There are lockers.

Thank Eleonora Z
Level Contributor
15 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 27 November 2015 via mobile

This was a wonderful way to decompress from the jetlag. Again I was able to plan/book my treatment over email. The front desk was spectacular, (semimasen, but at this time I have forgotten her name.) She was very accommodating and brought me perfectly brewed tea. Harue, my therapist was amazing. I literally felt drunk after my amazing Aromatherapy treatment. It... More 

Thank Heather P
Level Contributor
145 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
Reviewed 12 November 2015

The massage itself was PERFECT !!! And the overall experience was even more than that : the spa is INCREDIBLE, and the staff is sooo kind... It's expensive, but definitely worth it.

Thank jeremoquai
Level Contributor
15 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 April 2015 via mobile

I had the opportunity to indulge for my birthday, and this was by far the best experience Spa I ever had. The staff from arrival to finish treat you like royalty. From the initial check in with Hot tea and a genuine smile. The place is immaculate. The Water Spa itself was amazing and I thoroughly enjoyed the 37th floor... More 

1 Thank Heather P

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Staying in Ginza / Tokyo Nihonbashi

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Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
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